France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Extra trampoline once assembled! Product meets expectations, great quality, only small downside, the manual is "useless" and a tool is missing to easily pull on the springs to put them in place.
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Joel V.
Rating: 4 out of 5
following a purchase from 22/04/2018
Delay in delivery, had to schedule another appointment. Satisfactory trampoline mat, to be confirmed over time.
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Maxence C.
Rating: 4 out of 5
following a purchase from 11/04/2018
Fast delivery: order placed on April 11 at 10:00 PM and trampoline delivered on April 17 at 3:00 PM. The manual and the video complement each other. During assembly, I noticed that a black plastic base was missing on a lower post. I called on April 19 and am still waiting for the part. Lastly, a third step on the ladder would be welcome as our 4-year-old daughter has some difficulties accessing it.
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Ramazan A.
Rating: 5 out of 5
following a purchase from 27/04/2018
everything perfect.... Delivery on time delivery scope flawless very well described instructions... Assembly very easy...
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Fabien M.
Rating: 4 out of 5
following a purchase from 22/04/2018
Very good trampoline. Unfortunately, the metal ties to connect the trampoline to the nets are a bit too short. Tightening the nut is not obvious.
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Denis C.
Rating: 3 out of 5
following a purchase from 21/04/2018
Good reception
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Jean-Philippe L.
Rating: 5 out of 5
following a purchase from 22/04/2018
Very good quality material. Intuitive and easy assembly.
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Florent G.
Rating: 4 out of 5
following a purchase from 21/04/2018
The assembly was done quite easily, the manual is rather well explained. The tool for inserting the legs is not easy to use though, but with a bit of method and strength, you can manage without it. Only downside, one of the attachments for the protective cover broke on the first use.
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Sophie A.
Rating: 4 out of 5
following a purchase from 21/04/2018
Only downside: the packaging is a bit light.
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Gérard C.
Rating: 5 out of 5
following a purchase from 19/04/2018
Very serious company that calls its customers to confirm the product they ordered; great! and with explanations.
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Annette L.
Rating: 4 out of 5
following a purchase from 05/05/2018
Good advice and inquiry regarding the measurements of jumping mats promptly after the order. Fast and flawless delivery, first impression of the quality good. Provider recommended.
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Angélique H.
Rating: 5 out of 5
following a purchase from 20/04/2018
Fast delivery, very serious site.
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Romain A.
Rating: 5 out of 5
following a purchase from 10/04/2018
Fast and matching the order.
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Antoine N.
Rating: 5 out of 5
following a purchase from 22/04/2018
I had to negotiate for the delivery time of the package. Had to take leave...
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Karine B.
Rating: 5 out of 5
following a purchase from 21/04/2018
Perfect
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David B.
Rating: 5 out of 5
following a purchase from 21/04/2018
Simple to use site, fast delivery, product matching our expectations.
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Delphine N.
Rating: 5 out of 5
following a purchase from 21/04/2018
Correct price as quality is there, fast delivery.
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Mohamed M.
Rating: 5 out of 5
following a purchase from 21/04/2018
Perfect
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Isabelle U.
Rating: 4 out of 5
following a purchase from 22/04/2018
Good except the manual which is not detailed enough. A day of assembly instead of a few hours...
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Cédric C.
Rating: 4 out of 5
following a purchase from 21/04/2018
Very professional.
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Sebastian W.
Rating: 5 out of 5
following a purchase from 04/05/2018
Dear ladies and gentlemen, I am very satisfied with the trampoline after this still short time. I am really very satisfied. ***
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Gwénaëlle P.
Rating: 5 out of 5
following a purchase from 17/04/2018
No problems with delivery and product conforms to the description.
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Aurélie G.
Rating: 5 out of 5
following a purchase from 08/04/2018
Easy and fairly quick assembly. Great product even for young children.
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Morgane R.
Rating: 5 out of 5
following a purchase from 03/03/2018
Great product! Happiness for both young and old!
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Pascal O.
Rating: 5 out of 5
following a purchase from 18/04/2018
Order compliant and received within the deadlines, I recommend this site.
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Raoul L.
Rating: 5 out of 5
following a purchase from 15/04/2018
very good service, I had mistakenly ordered the wrong net but the service called me back and sent me the right one, very professional
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Alexandre B.
Rating: 4 out of 5
following a purchase from 19/04/2018
Quality product but the assembly could be improved. The fitting of the lower tubes with the legs of the trampoline is not easy as there is no rotational indexing to align the small integrated springs with the legs of the trampoline.
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Murielle M.
Rating: 5 out of 5
following a purchase from 16/04/2018
Customer service phone very welcoming and very efficient to resolve a small delivery issue.
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Rainer H.
Rating: 5 out of 5
following a purchase from 24/04/2018
The consultation was good. The trampoline was delivered completely. The statement about the delivery date was adhered to. The goods even arrived a few days earlier.
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Thomas D.
Rating: 5 out of 5
following a purchase from 30/03/2018
Very satisfied with the online order, simple, delivery time respected with appointment scheduling. Satisfied with the product that pleases everyone.
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David Q.
Rating: 5 out of 5
following a purchase from 15/04/2018
Very good product, meets my expectations. Perfect delivery. Thank you for the seriousness, everyone is delighted.
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Anouck M.
Rating: 5 out of 5
following a purchase from 15/04/2018
good service
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Sandrine B.
Rating: 5 out of 5
following a purchase from 19/04/2018
very good
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Anne Laurence D.
Rating: 5 out of 5
following a purchase from 19/04/2018
Very good commercial and technical service, fast delivery... all positives.
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Olivier R.
Rating: 5 out of 5
following a purchase from 19/04/2018
Third order and still no mistakes: the products are top-notch and well presented (not 'oversold'), prices are reasonable (quality-price ratio but not low-end), express and reliable delivery, and on top of that a customer service that calls you back in a second when you have a question about a product! During my last order, I needed clarification on the product, I was called back within a minute of my contact request, and the person took the time to read the manual (zip line) and ask questions to the technical service to provide me with a very precise and qualitative answer, all with a smile. I was blown away! Bravo to you, online sellers as serious and nice as that are rare!
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Christelle P.
Rating: 5 out of 5
following a purchase from 17/04/2018
Order delivered quickly, effective order tracking.
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Jerôme G.
Rating: 4 out of 5
following a purchase from 17/04/2018
wahoo 390 perfect purchase the delivered stirrups were not the right ones they redelivered them within 8 days ... need to see over several years but here in 15 days my children use it every day and we parents too... GREAT ...
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Diane S.
Rating: 5 out of 5
following a purchase from 19/04/2018
Impeccable thank you I am very happy
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Gabet P.
Rating: 5 out of 5
following a purchase from 15/04/2018
Fast and undamaged delivery
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Adélaïde S.
Rating: 5 out of 5
following a purchase from 12/04/2018
A very responsive and professional customer service!
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