Customer reviews of France Trampoline

9,4 /10

Based on 22 178 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3, 4 and 5 stars

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Roger Machart J.

Published on 12/10/2017 à 18h21 following a purchase from 31/08/2017

Correct

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Sylviane R.

Published on 12/10/2017 à 08h28 following a purchase from 21/09/2017

Quick handling of our order. Not yet received in Guyana where the shipment is carried out by a freight forwarder.

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Pietro R.

Published on 11/10/2017 à 20h12 following a purchase from 19/09/2017

Good service and good support

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Y Y.

Published on 11/10/2017 à 15h48 following a purchase from 17/09/2017

Excellent trampoline. Our daughter is delighted. And having spent some time on it myself, it seems quite robust. The net is resistant and the padding protects the springs well. A very good choice. However, for assembly, we are far from the two hours announced even if the instructions are quite clear and a tutorial video is available. The parts are very hard to fit together and the process is quite long (almost 5 hours for 3 people)

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Valerie G.

Published on 11/10/2017 à 15h42 following a purchase from 20/09/2017

very good

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Pedro T.

Published on 11/10/2017 à 14h19 following a purchase from 19/09/2017

It wouldn't be bad to receive the tracking code from the transport company in the confirmation email.

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Sebastien B.

Published on 11/10/2017 à 12h21 following a purchase from 20/09/2017

very happy

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Laurent C.

Published on 11/10/2017 à 08h32 following a purchase from 20/09/2017

The trampoline is great. Good quality. Delivery 2 days after the order. The kids are having a blast. Nothing to add. We are very happy with our purchase.

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Nicola M.

Published on 10/10/2017 à 14h44 following a purchase from 11/09/2017

Good site. Easy to find what I was looking for. Good product.

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Nathalie M.

Published on 10/10/2017 à 14h16 following a purchase from 16/09/2017

Good evening, I easily found the cover I was looking for to protect our trampoline. The delivery was very fast and we are satisfied with the product.

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René C.

Published on 10/10/2017 à 13h27 following a purchase from 17/09/2017

good

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Iker A.

Published on 10/10/2017 à 13h21 following a purchase from 05/09/2017

In general, the service and attention are very good. We had some problems with the delivery date we had planned, but finally everything arrived quite quickly and in perfect condition. The product is very good, great quality.

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Stephanie G.

Published on 10/10/2017 à 12h41 following a purchase from 07/09/2017

I was very well informed by the agents for my order, thank you

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Celine C.

Published on 10/10/2017 à 12h36 following a purchase from 18/09/2017

Correct service. Package received on time and in good condition. Explanatory notice and simple assembly. Aesthetic and sturdy product. Recommendation +++

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Sylvie A.

Published on 10/10/2017 à 08h47 following a purchase from 18/09/2017

Perfectly suitable for a child who enjoys doing flips, however, it squeaks and it's quite annoying

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Bernard S.

Published on 10/10/2017 à 08h40 following a purchase from 16/09/2017

Excellence

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Amicale L.

Published on 09/10/2017 à 17h32 following a purchase from 14/09/2017

Phone reception by a very competent person.

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Rémi D.

Published on 09/10/2017 à 17h29 following a purchase from 09/09/2017

France Trampoline, a reliable, efficient, and worry-free company!

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Benjamin R.

Published on 09/10/2017 à 16h50 following a purchase from 23/08/2017

Package received on time, no unpleasant surprises. Can't wait to install it!

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Magali P.

Published on 09/10/2017 à 15h41 following a purchase from 17/07/2017

Doubt about the resistance of the fabric but time will tell

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Aurélie K.

Published on 09/10/2017 à 11h24 following a purchase from 13/09/2017

A customer service that listens to needs and is very responsive

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Francoise V.

Published on 09/10/2017 à 10h12 following a purchase from 30/08/2017

SMALL DELIVERY ISSUE DUE TO A STOCK OUTAGE

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Fernando S.

Published on 09/10/2017 à 08h21 following a purchase from 16/09/2017

Clear page and fast service. Everything correct

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Luc J.

Published on 08/10/2017 à 18h43 following a purchase from 03/08/2017

Product conforms to the descriptions.

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Cécile C.

Published on 08/10/2017 à 13h15 following a purchase from 15/09/2017

Great phone assistance, friendly and efficient. Ultra-fast delivery. Thank you

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Thibaut R.

Published on 08/10/2017 à 12h16 following a purchase from 17/09/2017

Shipping costs are quite significant. Happy with the quality.

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Renate S.

Published on 08/10/2017 à 11h25 following a purchase from 11/08/2017

Very nice telephone service. The net fits perfectly and looks exactly like the old one. The price was also very pleasant.

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Perrine A.

Published on 07/10/2017 à 20h29 following a purchase from 14/09/2017

Very satisfied with the product, good advice by phone

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François R.

Published on 07/10/2017 à 18h10 following a purchase from 26/08/2017

Product advertised in stock then out of stock. Final delay acceptable.

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Emmanuel C.

Published on 06/10/2017 à 13h35 following a purchase from 15/09/2017

After searching in vain for a protective net on the site, I called to place an order. Very pleasant and professional welcome. The order was placed very quickly.

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Sebastien J.

Published on 06/10/2017 à 10h50 following a purchase from 14/09/2017

Fast and respected deadlines. No problems during the order

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Kelly G.

Published on 05/10/2017 à 18h52 following a purchase from 02/09/2017

the delays are quite long, but the product is worth it!

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Response from France Trampoline Published on 06/09/2017

Hello, We thank you for your compliment on our products and would like to apologize for the shipping delays of your order. We have indeed been victims of our success on certain references. We are learning from these small malfunctions and are working hard to ensure they do not happen again. We are at your disposal for any further comments or suggestions, The France Trampoline Team.

Alessandro Z.

Published on 05/10/2017 à 15h39 following a purchase from 14/09/2017

Great product and fast shipping. Recommended

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Suzanne D.

Published on 05/10/2017 à 10h54 following a purchase from 06/09/2017

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Michelle P.

Published on 05/10/2017 à 09h48 following a purchase from 31/08/2017

Good value for money. Very nice mat looks solid, I will see over time

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Pilar L.

Published on 05/10/2017 à 09h44 following a purchase from 15/09/2017

a lot of seriousness Very good quality material I had a small issue that was resolved efficiently and kindly I highly recommend ordering equipment from France Trampoline

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Yves S.

Published on 05/10/2017 à 09h28 following a purchase from 14/09/2017

Package in very good condition, within the expected time

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Gregory P.

Published on 04/10/2017 à 20h29 following a purchase from 30/08/2017

VERY good

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Youen B.

Published on 04/10/2017 à 16h25 following a purchase from 24/08/2017

perfect

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Laurent L.

Published on 04/10/2017 à 12h51 following a purchase from 29/08/2017

Pre-sales service (call to ensure the accuracy of the order) and impeccable after-sales service.

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