Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 076 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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C
Celine P.
Rating: 5 out of 5
following a purchase from 05/07/2017
FAST DELIVERY. ITEM MEETING OUR EXPECTATIONS
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Sophie B.
Rating: 5 out of 5
following a purchase from 05/07/2017
Very good quality merchandise. Very fast shipping time.
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Inma P.
Rating: 4 out of 5
following a purchase from 06/07/2017
Everything is very good. Highly recommendable.
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Rémi B.
Rating: 5 out of 5
following a purchase from 08/07/2017
Great service. Quality of the products. Serious.
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Larrieu N.
Rating: 5 out of 5
following a purchase from 10/07/2017
Very satisfied with my purchase and fast delivery thank you France trampoline
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Dawid K.
Rating: 5 out of 5
following a purchase from 09/07/2017
Very good quality of the product, impeccable delivery
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Le Bras J.
Rating: 5 out of 5
following a purchase from 05/07/2017
Quality telephone exchanges.
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Lefevre L.
Rating: 5 out of 5
following a purchase from 11/07/2017
Urgent order very well managed, a big thank you to the staff
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Francoise Z.
Rating: 5 out of 5
following a purchase from 09/07/2017
Charming, efficient, professional
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Nicole B.
Rating: 5 out of 5
following a purchase from 10/07/2017
Delivery with a very short delay. Excellent service.
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Eric M.
Rating: 4 out of 5
following a purchase from 07/07/2017
Responsive customer service.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 06/07/2017
Received quickly, it's a very good product, easy to assemble, very appreciated by the children. It seems well built and of good quality. To see in the long run, but for now very satisfied.
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Frederic I.
Rating: 5 out of 5
following a purchase from 07/07/2017
Very good service and speed in delivery
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Brigitte L.
Rating: 5 out of 5
following a purchase from 09/07/2017
Very good service
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Cristina B.
Rating: 5 out of 5
following a purchase from 10/07/2017
Excellent levels of preparation, courtesy and availability, also great assistance until the goods arrived at the destination.
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Valérie B.
Rating: 4 out of 5
following a purchase from 11/12/2016
We are very happy with our purchase, the delivery was made on time. Only small negative point, the plastic hooks break, I have to call customer service.
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Joelle B.
Rating: 5 out of 5
following a purchase from 01/07/2017
Impeccable product and service without problems
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Philippe S.
Rating: 3 out of 5
following a purchase from 30/06/2017
Very good product, but the instruction manual is totally useless. Some crucial points are rushed in a diagram where you can't see anything. It goes from a part in French to the next in German. Take example on ***!
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Response from France Trampoline
Hello, We would like to thank you for taking the time to give your feedback on your customer experience. Regarding the manuals, they have been reviewed recently and we have worked to improve the clarity of the diagrams. But we are recording your feedback and will work to make the illustrations even clearer. Regarding the German manual, it indeed follows the French manual. As you may know, we also sell trampolines in Germany, which is why we offer multilingual manuals. We remain at your disposal for any further comments or suggestions, The France Trampoline Team
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Catherine C.
Rating: 4 out of 5
following a purchase from 01/07/2017
Very easy site but delivery was delayed. The delivery took place 10 days after the order, so we had to have it delivered elsewhere than at home because we were on vacation. Packages intact but we didn't have time to unpack.
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Cemal Ö.
Rating: 4 out of 5
following a purchase from 18/07/2017
A very good trampoline for the price. Unfortunately, I had imagined it a bit better, as it is very tight on the sides and way too soft in the middle. Additionally, 4 springs at each corner are not tensioned. Otherwise, I can only recommend it.
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Eléonore F.
Rating: 5 out of 5
following a purchase from 04/07/2017
Delivered quickly. Very good quality!!!
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Heike H.
Rating: 5 out of 5
following a purchase from 01/07/2017
Very fast delivery of parts that were missing in the total delivery. The trampoline corresponds exactly to the description. We will recommend it to friends and acquaintances.
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Stefania T.
Rating: 5 out of 5
following a purchase from 04/07/2017
Really beautiful!!!!! Not an insignificant cost but of great quality. Assembled in about an hour with 2 men. To be honest, we expected the ladder to access it....but for that it doesn't deserve one star less.
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Guillaume D.
Rating: 5 out of 5
following a purchase from 04/07/2017
Very good products, very responsive in case of problems, I highly recommend France trampoline!
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Marc B.
Rating: 4 out of 5
following a purchase from 04/07/2017
In accordance with the descriptions. Very beautiful product, easy to assemble, we are satisfied with this purchase and recommend it.
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Serge R.
Rating: 4 out of 5
following a purchase from 03/07/2017
Deadlines respected. Friendly and polite delivery person. However, the pallet arrived disassembled but all items were present and in good condition.
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David C.
Rating: 4 out of 5
following a purchase from 05/07/2017
Well delivered, easy to assemble, sturdy and of good quality. Just one small point that bothers me, the protective cushion goes over the frame during jumps, very slightly revealing the springs and the metal frame. And yet I tightened the tensioners fully. And a small remark, you could make a kit with the protective skirt.
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Marie-christine F.
Rating: 5 out of 5
following a purchase from 03/07/2017
Excellent
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Amandine P.
Rating: 5 out of 5
following a purchase from 02/07/2017
Excellent
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Jean L.
Rating: 5 out of 5
following a purchase from 30/06/2017
speed and efficiency
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Colette R.
Rating: 4 out of 5
following a purchase from 02/07/2017
very satisfied
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Ollivier L.
Rating: 4 out of 5
following a purchase from 03/07/2017
Good product. The package arrived on time but in a poor state. No parts were missing inside. The delivery person did not make much effort to drop it where we wanted.
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Françoise C.
Rating: 5 out of 5
following a purchase from 03/07/2017
Always very good product delivered very quickly
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Angelo S.
Rating: 5 out of 5
following a purchase from 02/07/2017
Professional, fast and precise. Ordered Sunday evening received Thursday morning. Package on pallet in perfect condition. To my requests for information, extreme friendliness and professionalism. Great job, congratulations.
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Thierry D.
Rating: 5 out of 5
following a purchase from 03/07/2017
super service I highly recommend
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Sylvie C.
Rating: 5 out of 5
following a purchase from 03/07/2017
Quality trampoline! Extremely fast delivery. Only downside: 1 missing part and 2 broken. Too bad!
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Nicolas M.
Rating: 5 out of 5
following a purchase from 03/07/2017
perfect especially the phone verification after the order.
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Joel B.
Rating: 5 out of 5
following a purchase from 03/07/2017
Speed in processing the order and speed in delivery
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Philippe P.
Rating: 5 out of 5
following a purchase from 03/07/2017
You are helpful and efficient
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Thomas P.
Rating: 5 out of 5
following a purchase from 03/07/2017
good service thank you
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