France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Trampoline of very good quality. Meets our expectations. We chose the 'Pack Basic Trampoline Jump’Up 360 with Net + Ladder + Anchoring Kit' and it is quite large; Our 2 youngest aged 6 and 11 have fun together and do not touch each other. I highly recommend.
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Murielle G.
Rating: 5 out of 5
following a purchase from 06/05/2017
The day of the delivery appointment was determined and the delivery was made on time. Nothing to say. Perfect.
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Caroline D.
Rating: 4 out of 5
following a purchase from 16/04/2017
Very good product. However, delivery time not respected. But very good customer service. Thank you
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Michel M.
Rating: 5 out of 5
following a purchase from 24/04/2017
very quick reaction, order conforms and well packaged, and delivery also very good we received an email for the delivery date, we replied to the delivery person to postpone the date to the next day, everything was perfect.
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Emilie A.
Rating: 4 out of 5
following a purchase from 26/11/2015
Quality trampoline, the children and we ourselves are delighted. Just a small downside, the black plastic hook attachments that hold the green cushions are not of good quality!!! A number of them broke in the first months of the trampoline. This is really surprising and unfortunate given the quality of the rest of the supplied parts. Sincerely, Mrs. Daudet Angelini
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Response from France Trampoline
Hello, We thank you for your (complimentary) comment on our products. Regarding the plastic hooks, we invite you to contact us again by email or by phone: we should be able to address this issue. We remain at your disposal, The France Trampoline Team
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Pascal J.
Rating: 5 out of 5
following a purchase from 30/03/2017
Quality service Delivery by DPD average: delivery not made on the scheduled day, information on the delivery site not realized
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Suzanne M.
Rating: 4 out of 5
following a purchase from 01/04/2017
Quite good
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Anne C.
Rating: 5 out of 5
following a purchase from 30/11/2015
Product conforms to the description made on the site. Excellent quality after 2 years the oval trampoline is like new. Delivery on time. Perfect assembly guide.
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Marina D.
Rating: 5 out of 5
following a purchase from 29/04/2017
Very good
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Reyser C.
Rating: 5 out of 5
following a purchase from 13/04/2017
Perfect!
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Isabelle H.
Rating: 4 out of 5
following a purchase from 25/04/2017
The quality of the product is there, only the delivery was a bit long
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Jean Luc D.
Rating: 4 out of 5
following a purchase from 08/05/2017
result in line with what one expects from an online sales site
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Gerard B.
Rating: 5 out of 5
following a purchase from 28/03/2017
Good service for the replacement of a net.
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Katty L.
Rating: 4 out of 5
following a purchase from 04/04/2017
very good
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Thibault C.
Rating: 4 out of 5
following a purchase from 23/04/2017
Second order placed. Correct deadlines and good quality products. However, a bit of a problem with order tracking when an item is unavailable. However, customer service reacted immediately following my complaint.
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Carlos S.
Rating: 4 out of 5
following a purchase from 06/05/2017
Very good store. Fast and serious shipping. Highly recommendable
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Magali L.
Rating: 5 out of 5
following a purchase from 14/04/2017
Very good
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Thierry V.
Rating: 5 out of 5
following a purchase from 04/05/2017
No problem
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Hubert L.
Rating: 4 out of 5
following a purchase from 11/04/2017
Direct sales: very good!
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Marie Odile K.
Rating: 3 out of 5
following a purchase from 31/03/2017
Order placed and paid online. I had to inquire myself several times about the delivery time. Delivery not made by the carrier on the indicated day. I had to contact France Trampoline to get a new delivery date. A follow-up and clearer information even by email would be welcome.
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Response from France Trampoline
Hello and thank you for your feedback, We have noted that you regretted a lack of communication regarding delivery times: we sincerely apologize for not having fully satisfied you on this point. We are very attentive to providing clear and detailed information to our customers: we will therefore double our efforts in this regard to raise your rating from 3 to 5 stars. We remain at your disposal for any questions or comments, The France Trampoline Team
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Daniel S.
Rating: 5 out of 5
following a purchase from 09/05/2017
Great I made a request that was fulfilled. Without extra cost.
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Alain B.
Rating: 4 out of 5
following a purchase from 15/04/2017
good product but no information on the delivery time despite several reminders thank you for improving your order tracking service
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Response from France Trampoline
Hello, We thank you for taking the time to evaluate your order and we are delighted to read that your product brings you complete satisfaction. We take note of your feedback on order tracking: we have experienced some supply issues in recent weeks (which were really not planned!) and this has disrupted the tracking of some customers' orders. We are truly sorry and will work to improve the information for our customers. We remain at your disposal for any questions or comments, The France Trampoline Team
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Colette M.
Rating: 4 out of 5
following a purchase from 10/04/2017
Good
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Christelle A.
Rating: 5 out of 5
following a purchase from 05/04/2017
very good
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Christine T.
Rating: 5 out of 5
following a purchase from 02/04/2017
delivery not fast enough but your products are always of such good quality
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Delphine R.
Rating: 4 out of 5
following a purchase from 30/03/2017
good product assembly of the trampoline a bit difficult delivery without issues trampoline of good quality
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Franck W.
Rating: 5 out of 5
following a purchase from 01/05/2017
Solid and reliable products at very affordable prices. The development of the range does not prevent the follow-up of products over time to always find the spare parts we need. Easy online ordering and payment, super fast delivery
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Didier M.
Rating: 5 out of 5
following a purchase from 02/05/2017
Everything is well done. nothing to say
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Mickael C.
Rating: 5 out of 5
following a purchase from 08/05/2017
I was looking for a ladder for the trampoline of the same brand and I am very satisfied with the quality-price ratio...
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Alexis L.
Rating: 5 out of 5
following a purchase from 14/04/2017
Nothing to report, everything went well.
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Mickael L.
Rating: 4 out of 5
following a purchase from 13/04/2017
good quality trampoline except for the hooks of the safety net (purchased during a previous order) that attach to the springs several broke on the first days. For the handling of the order and delivery nothing to complain about it was very fast
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Arnaud B.
Rating: 5 out of 5
following a purchase from 03/04/2017
I bought a Jump Up trampoline of 360 cm. Upon unpacking, you immediately realize the quality of the materials. I assembled it alone in about 2 hours and 30 minutes. Very easy to assemble and the kids are happy with the result. The delivery was quite fast once the product was available (I knew at the time of purchase that it was out of stock).
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Ludovic P.
Rating: 5 out of 5
following a purchase from 08/04/2017
Product conforms to my expectations
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Eric L.
Rating: 4 out of 5
following a purchase from 04/05/2017
I had to call because the carrier was delayed on the scheduled date! After that, everything went back to normal
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Karine B.
Rating: 4 out of 5
following a purchase from 22/04/2017
very good product
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Jacques F.
Rating: 5 out of 5
following a purchase from 09/04/2017
The only problem, 1 month before delivery when at the time of order it was noted (in stock delivery 5/6 working days) and in very small print (after handing over to the carrier). 1 month or 5/6 days is not the problem, I would have taken it anyway, but I think there is deception in the order and the handover to the carrier which takes 3 weeks. There you go, it's better to be honest and say things. Apart from that, the product is of very good quality, easy to assemble, robust and used with great safety.
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Response from France Trampoline
Hello, We sincerely apologize for this delay, due to an unusual supply issue that we unfortunately could not anticipate. This explains the uncertainty regarding the shipping time: our policy is to provide clear and transparent information about the availability of our products. We apologize for this malfunction. But we are still pleased to read that the product suits you. We remain at your disposal for any further information, The France Trampoline Team
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Anna C.
Rating: 4 out of 5
following a purchase from 18/04/2017
no remarks to make product arrived on time filmed on pallet everything is good product
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Christian G.
Rating: 4 out of 5
following a purchase from 25/04/2017
Despite stock shortages, delivery was quite fast, product easy to assemble, clear instructions.
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Beatrice R.
Rating: 5 out of 5
following a purchase from 23/04/2017
Very professional. A delivery time a bit longer than announced, package arrived with all the ordered items.
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Laurent V.
Rating: 5 out of 5
following a purchase from 09/04/2017
Very good contact, perfect order tracking
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