Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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G
Giampiero C.
Rating: 5 out of 5
following a purchase from 04/04/2017
Fast and precise
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Claudine P.
Rating: 5 out of 5
following a purchase from 04/04/2017
Perfect and very professional
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Lise P.
Rating: 4 out of 5
following a purchase from 30/03/2017
Very good product
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Yann P.
Rating: 5 out of 5
following a purchase from 02/04/2017
Good service
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Martina S.
Rating: 5 out of 5
following a purchase from 15/03/2017
The contact and support beforehand were very professional, helpful, and accommodating. We are totally thrilled with our residential net, it looks very appealing, is well made, and is a real eye-catcher. The only criticism is the instructions for assembling the residential net. Partly in poor German and hard to follow, especially the lacing or the knots to fix the net took several hours! However, we would definitely recommend the provider, as we are very satisfied with the end product!
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Dominique B.
Rating: 4 out of 5
following a purchase from 31/03/2017
Robust and well-secured material
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Philippe B.
Rating: 5 out of 5
following a purchase from 03/04/2017
Nothing to report frankly, another site that deserves to be known.
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Jocelyne P.
Rating: 5 out of 5
following a purchase from 03/04/2017
Excellent
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Françoise L.
Rating: 5 out of 5
following a purchase from 04/04/2017
Impeccable
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Audrey B.
Rating: 5 out of 5
following a purchase from 20/01/2017
Excellent site, excellent delivery, excellent quality
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Xavier C.
Rating: 5 out of 5
following a purchase from 31/03/2017
Order placed with customer service: attentive to needs, very friendly and available. Delivery within the announced deadlines (4 days). Impressive quality product compared to Decath and others that are certainly cheaper.. Clear instructions but difficult to assemble alone. It is specified that two people are needed for assembly and I confirm that it should be faster!
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Christophe B.
Rating: 5 out of 5
following a purchase from 02/04/2017
Good material for now, the spring protector is however a bit too large and makes waves.
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Eric C.
Rating: 5 out of 5
following a purchase from 31/03/2017
Very good value for money excellent site
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Helene D.
Rating: 4 out of 5
following a purchase from 19/03/2017
Trampoline corresponding to what we wanted. Characteristics very well described on the site. A small downside though, the net had two snags seen during assembly.
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Sylvain P.
Rating: 4 out of 5
following a purchase from 03/04/2017
Good
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Sylvain M.
Rating: 5 out of 5
following a purchase from 27/03/2017
Very good order tracking, quick delivery and satisfied with the product
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Bruno R.
Rating: 5 out of 5
following a purchase from 01/04/2017
Fast and compliant
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Hugues D.
Rating: 5 out of 5
following a purchase from 02/04/2017
Very good
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Massimo M.
Rating: 4 out of 5
following a purchase from 10/03/2017
There was some misunderstanding regarding the delivery, however I appreciated the concern shown with phone calls initiated by the customer support until the issue was resolved. Recommended.
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Dominique G.
Rating: 5 out of 5
following a purchase from 31/03/2017
Very competent and responsive sales service. For an online spare part order (trampoline net), they contacted me by phone within the hour following the order to report an error in my order, proceed with the correction and refund, as the new item was cheaper and for that I congratulate them, such professionalism is rare these days.
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Alban G.
Rating: 5 out of 5
following a purchase from 02/04/2017
Very good
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Laurent L.
Rating: 5 out of 5
following a purchase from 02/04/2017
Order received very quickly and compliant, very well packaged, without any issues, supplier to recommend.
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Isabelle T.
Rating: 4 out of 5
following a purchase from 03/04/2017
Very good advice. Does not push for consumption. Reasonable prices for accessories or spare parts.
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Le Lay A.
Rating: 5 out of 5
following a purchase from 01/04/2017
Quick delivery. Simple material to assemble for two. Too bad the ladder is not provided in the package as it is more than necessary. Good product for adults and children.
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Cyprien F.
Rating: 5 out of 5
following a purchase from 31/03/2017
We wanted to refurbish a 10-year-old trampoline, were very well advised...
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Annick P.
Rating: 5 out of 5
following a purchase from 30/03/2017
Great choice of products and accessories, fast delivery and compliant with the dates announced at the order, nothing to complain about. The accessories I bought allowed me to repair my trampoline when I previously thought I would have to buy a new one. So savings!
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Myriam R.
Rating: 3 out of 5
following a purchase from 01/04/2017
No worries
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Thiéry T.
Rating: 5 out of 5
following a purchase from 18/03/2017
Thank you for the call from a sales advisor following my order for which a correction was made. Perfect. Thank you and only seriousness.
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Mouchel Launey S.
Rating: 5 out of 5
following a purchase from 30/03/2017
Very good product with delivery on the announced time! Perfect!
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Mikael P.
Rating: 5 out of 5
following a purchase from 30/03/2017
No particular issues with the ordered product, satisfied overall.
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Stephane L.
Rating: 4 out of 5
following a purchase from 29/03/2017
I was missing a reception end piece, an end piece used to hold the fiber strapping of the net. Aside from that, the order met expectations, deadline respected. The fact that I was called before the shipment of the order allowed me to modify a reference and thus avoid a return. Really a plus!
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Nicoletta D.
Rating: 5 out of 5
following a purchase from 30/03/2017
Everything great.
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Laurent S.
Rating: 5 out of 5
following a purchase from 24/03/2017
Excellent welcome, quick service and attentive.
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Monsieur D.
Rating: 5 out of 5
following a purchase from 28/02/2017
good
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Eric M.
Rating: 5 out of 5
following a purchase from 29/03/2017
Very good telephone reception. Pleasant contact. Product reference found and ordered in a minute. Payment by credit card with confidence. A set worthy of a French company.
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Fanny W.
Rating: 5 out of 5
following a purchase from 29/03/2017
Very satisfied with this trampoline. It has been installed for a short time, but it seems very solid, and the bounce is excellent (having tested other trampolines that are much softer). Impeccable delivery. Very pleasant commercial support on the phone. Just need to improve the assembly instructions, the drawings are not very clear. The instructions deserve to be modernized.
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Claudie D.
Rating: 4 out of 5
following a purchase from 29/03/2017
GOOD
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Élisabeth B.
Rating: 4 out of 5
following a purchase from 30/03/2017
trampoline of very good quality, delivery as desired. Missing anchoring kit and ladder, but delivery planned around 04/24/2017.
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Arndt F.
Rating: 5 out of 5
following a purchase from 09/04/2017
Nice contact including follow-up question whether it is really the right one.
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Yan V.
Rating: 4 out of 5
following a purchase from 29/03/2017
Very good value for money!
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