Customer reviews of France Trampoline

9,4 /10

Based on 22 075 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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Marie H.

Published on 23/03/2017 à 13h45 following a purchase from 27/02/2017

Fast delivery. The trampoline I ordered was out of stock, so they offered me the next size up at the same price.

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Barbara B.

Published on 23/03/2017 à 13h42 following a purchase from 01/03/2017

I was satisfied with the order, the purchase assistance, and the speed in handling all the formalities!!!!

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Oscar F.

Published on 23/03/2017 à 09h56 following a purchase from 02/03/2017

Very good product. This is the second time we buy from them.

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Bianca G.

Published on 22/03/2017 à 21h49 following a purchase from 01/03/2017

Very good advice.

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Daniel R.

Published on 22/03/2017 à 20h27 following a purchase from 01/03/2017

From start to finish I encountered no problems and the delivery was very quick, the carrier informed me well about the delivery.

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Martine J.

Published on 22/03/2017 à 18h36 following a purchase from 27/02/2017

Very good

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Cecile P.

Published on 22/03/2017 à 18h17 following a purchase from 26/02/2017

The trampoline is as described and the order tracking is excellent.

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Laurent P.

Published on 22/03/2017 à 16h20 following a purchase from 01/03/2017

Good, however, shipping costs are very high when ordering just a small spare part.

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Sebastien F.

Published on 22/03/2017 à 15h37 following a purchase from 01/03/2017

Order processed very quickly. Product conforms to what I expected.

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Sylvain F.

Published on 22/03/2017 à 14h20 following a purchase from 01/03/2017

Very good telephone advice (it helps when you have a non-standard trampoline...) A defect on the received tarp (holes but that can happen), so not happy, but a great after-sales service and a new tarp received a few days later. Tarp of good quality at first glance or rather at first jump... So, the kids are delighted and dad is a hero. Good continuation.

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Jose P.

Published on 22/03/2017 à 11h49 following a purchase from 21/02/2017

I hope the supports connecting the springs and the fabric are well galvanized. In the previous delivery, they were not, and when they rusted, they caused the premature breakage of the straps. Thank you,***

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Gilles T.

Published on 21/03/2017 à 20h13 following a purchase from 25/02/2017

Excellent

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Irene A.

Published on 21/03/2017 à 19h16 following a purchase from 27/02/2017

Products meet my expectations.

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Vincent J.

Published on 21/03/2017 à 18h36 following a purchase from 21/02/2017

Trampoline demo order delivered quickly. After missing items in the packages, a satisfactory solution was found with very responsive customer service.

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Serge B.

Published on 21/03/2017 à 16h48 following a purchase from 27/02/2017

Very good product, impeccable delivery: perfect!

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Cendrine D.

Published on 21/03/2017 à 15h48 following a purchase from 22/02/2017

Order received very quickly. Thank you. The net meets our expectations but I preferred the old model compared to the zipper that slides very poorly.

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Daniel S.

Published on 21/03/2017 à 14h42 following a purchase from 26/02/2017

Very good service. The order arrived within the specified time. The trampoline is of very good quality and easy to assemble.

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Aline B.

Published on 21/03/2017 à 13h25 following a purchase from 28/02/2017

Very satisfied with the product; the trampoline is quiet for use in an apartment. Additional and more explicit exercises would be welcome. The delivery service by DPD is DISASTROUS!!

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Response from France Trampoline Published on 01/03/2017

Dear customer, We have received your feedback which allows us to understand your satisfaction regarding the ordered and used material. The delivery can sometimes be more delicate, as each ordered merchandise is handed over to a delivery department agency. As the sender, we can track the package and facilitate delivery when it encounters difficulties. Your delivery seems to have encountered many issues regarding the inability to deliver your package. We apologize if the trampoline arrived outside the expected timeframe, and remind you that our sales service remains available from Monday to Friday to resolve any delivery issues. The France Trampoline team

Myriam J.

Published on 21/03/2017 à 12h46 following a purchase from 27/02/2017

Good product. Good quality during assembly. To be seen over time. For now, nothing to complain about except for the anchoring straps not being strong enough, we had to change them.

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Michel J.

Published on 21/03/2017 à 11h59 following a purchase from 27/02/2017

Very good

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Julien C.

Published on 21/03/2017 à 10h59 following a purchase from 28/01/2017

I am strangely ambivalent because I ordered from you on the recommendation of a friend reassured about the quality. Expect 2 hours of assembly with 2 adults and to carefully follow the axes for placing the ground net. When we use it, apart from the squeaking of the springs with each jump, the kids are safe. My (big) negative points: The drawings in the assembly instructions (ultra pixelated) are better made by my 7-year-old child, especially the sketch for fitting the legs... The day after the first use and protected at night by the protective cover, I noticed that the white paint of the central logo had stained my socks (sic) and the jumping net has parts in nylon that look deconstructed, like knots of sewing threads. I am therefore questioning the longevity of the trampoline, especially since that was the initial idea. I will send the photos to the site to understand if this is an isolated case... or not.

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Response from France Trampoline Published on 28/01/2017

Dear customer, We have taken note of the various comments regarding the trampoline, assembled and tested by you. It is important to clarify your doubts about the quality of the received material, or if necessary, to address any defects for replacement under warranty. We are therefore awaiting your feedback with photos for evaluation of the points raised, or by phone initially. We remind you that our sales / customer service remains available from Monday to Friday from 9 am to 6 pm. The France Trampoline team

Juliette B.

Published on 20/03/2017 à 22h18 following a purchase from 27/02/2017

Everything went well, the order arrived quickly

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Georges C.

Published on 20/03/2017 à 22h18 following a purchase from 26/02/2017

VERY GOOD SITE

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Bourgeois M.

Published on 20/03/2017 à 21h36 following a purchase from 26/02/2017

Quality material, reliable and fast delivery, simple and quick assembly... The kids and we are very satisfied with our purchase, especially since it is a product made in France.

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William M.

Published on 20/03/2017 à 19h12 following a purchase from 25/02/2017

Very satisfied with my order

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Frédéric B.

Published on 20/03/2017 à 18h51 following a purchase from 26/02/2017

Quality trampoline. Very nice finish. A few delicate points during assembly (The instructions are very precise but lack some details and/or tips at the time of assembly. This is particularly true for the assembly of the sleeves on the foam on the poles of the net holder. For transport, the black film that wraps everything is not strong enough. One of the small packages (the pegs, I believe) could have been lost) But again, very good service... The kids are having a blast.

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Christine C.

Published on 20/03/2017 à 18h41 following a purchase from 27/02/2017

Simply perfect!

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Cesare V.

Published on 20/03/2017 à 16h52 following a purchase from 24/02/2017

Everything impeccable. Highly recommendable product.

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Adeline B.

Published on 20/03/2017 à 15h58 following a purchase from 26/02/2017

Very good material, arrived on time. The kids love it and so do I!! For me who does little sport, getting on the trampoline even without jumping... It works the deep muscles. I recommend this product

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José M.

Published on 20/03/2017 à 13h10 following a purchase from 26/02/2017

Satisfied with this online purchase.

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Jean-pierre C.

Published on 20/03/2017 à 12h56 following a purchase from 26/02/2017

Serious material. Easy installation when accompanied by the online video on the site,

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Jean Pierre D.

Published on 20/03/2017 à 11h21 following a purchase from 27/02/2017

Product as described, well packaged. Very fast delivery. The carrier is also very serious: timing respected, very friendly driver. Everything was perfect

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Beatrice L.

Published on 20/03/2017 à 10h17 following a purchase from 24/02/2017

Very satisfied with your responsiveness and the ordered product. The quality of the protection I ordered is superior compared to those ordered previously. Thank you

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Jeremie C.

Published on 19/03/2017 à 20h34 following a purchase from 26/02/2017

No worries, very good quality product

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Murielle R.

Published on 19/03/2017 à 16h46 following a purchase from 20/02/2017

Relevant advice before purchase, very good quality material, very responsive after-sales service.

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Christine G.

Published on 19/03/2017 à 15h23 following a purchase from 28/09/2016

Very satisfying

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Julie A.

Published on 19/03/2017 à 13h45 following a purchase from 14/02/2017

Purchase received very quickly. Quality and complete material. Good safety

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Romain G.

Published on 19/03/2017 à 09h37 following a purchase from 25/02/2017

A fast delivery. Products that seem qualitative. We just have to see over time what it gives.

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Lynnette L.

Published on 17/03/2017 à 18h47 following a purchase from 22/02/2017

The kids love it.

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Margaret B.

Published on 17/03/2017 à 14h19 following a purchase from 23/02/2017

Efficient and excellent service

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