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D
Rating: 5 out of 5
everything is fine only the trampoline feet need to be reviewed They don't even last a week
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 3, 4 and 5 stars
Reset filtersM
Rating: 4 out of 5
Hello, I ordered a cushion for my trampoline, it was not indicated that it already had the bungees, so I ordered the bungees at the same time and I ended up with bungees that I don't use. It would be good to specify in the description that the bungees are included.
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S
Rating: 4 out of 5
fast service and good reception on the phone
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Y
Rating: 5 out of 5
Material conforms to the order and delivery on the scheduled date! perfect
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C
Rating: 4 out of 5
The order arrived quickly and in good condition just one remark: I would have appreciated a reference on the ordered mat because I had a doubt for a moment that it was not the right one. I had to overlap it with the current one to validate. Otherwise nothing to report.
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F
Rating: 5 out of 5
Serious follow-up and very responsive
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M
Rating: 5 out of 5
Very good quality, our son is delighted and so are we, we do more with him than we initially planned. The whole family is having fun! Thank you
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N
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Very happy with my order and the speed of delivery. The best thing about France Trampoline is the quality and being able to find all the complementary accessories. I recommend it to all my friends.
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V
Rating: 5 out of 5
Nothing to say, respect for deadlines, delivery as expected, quality product.
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T
Rating: 5 out of 5
There was a hiccup with the delivery service... which was immediately resolved by France Trampoline, allowing me to receive my delivery on time for the birthday it was intended for! I appreciated the efficiency and kindness of your services! Kudos to your team! I am just waiting for the cover of this trampoline which should be delivered to me mid-December.
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L
Rating: 5 out of 5
very good
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P
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
Very good provider, attentive and listening to their client
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A
Rating: 5 out of 5
Fast delivery, quality cover.
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C
Rating: 5 out of 5
Order delivered on time and perfectly matching what I needed!
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M
Rating: 3 out of 5
A consistently satisfactory order processing quality at France Trampoline. However, exorbitant shipping costs considering the order of spare parts themselves (*** euros for *** euros of parts!!!). And the choice of a carrier that only offers delivery times during the day (so you can't work) or *** euros extra if you miss the appointment. The Colissimo option might be worth considering...
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Response from France Trampoline
Hello Madam, we thank you for your positive feedback on the processing of your order and also its fast delivery. This is indeed included in the shipping costs. That is why they are high to allow for a quality of service and seriousness that you validate. The delivery person also needs to work during the day; otherwise, shipping costs would be even higher. However, you could have had it delivered to your workplace, a family member, or a neighbor available. We remain at your disposal. The France Trampoline team.
C
Rating: 5 out of 5
Nothing to report. Precise site, timely delivery, no surprises. Good material and serious after-sales service. Keep it up... Good.
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D
Rating: 5 out of 5
Very good.
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M
Rating: 4 out of 5
Your collaborator was very helpful for my purchase, and the package arrived on time. One small piece of advice, the packaging box should be sturdier and better 'taped'... Arrived slightly damaged, but product intact..
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D
Rating: 5 out of 5
Excellent product, rushed carrier: minimum service and left...
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E
Rating: 3 out of 5
Everything is perfect. My only regret concerns the price of the freestyle skis I bought, ***€ for 2 foam squares, it's ridiculous...
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Response from France Trampoline
Hello Sir, we have taken your regret regarding the purchased item into account. If you wish, you have 14 days to return the item in new condition. However, we would like to remind you that this item does not exist elsewhere at such a price (less than 80 euros) in France and Europe! The closest item is made for ski professionals who want to train on a trampoline but it tripled or quadrupled our price. We hope you will still use this sports accessory. The France Trampoline team.
A
Rating: 4 out of 5
Delivery a bit long (more than a week) but very good packaging, well-protected material.
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G
Rating: 4 out of 5
Delivery ok Easy to use website
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D
Rating: 3 out of 5
Fast delivery, well-packaged product
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J
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
Very happy with my delivery, I was informed at every step, from the departure of your premises to the delivery date set with the carrier. The delivery was made on the agreed day. One remark, if it is possible to define a tighter time slot, that would be perfect. Best regards
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L
Rating: 5 out of 5
Very happy with the product. Quality is there. The protective cover seems a bit light to me. But everything else is great
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P
Rating: 5 out of 5
Very good material, responsive customer service and attentive to the customer. However, the carrier for the delivery of packages is of incomparable nullity. Too bad for France Trampoline.
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E
Rating: 5 out of 5
Very good responsiveness
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P
Rating: 5 out of 5
Nothing to complain about, service and delivery impeccable. Thank you
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P
Rating: 5 out of 5
Very good quality, very professional and serious, to recommend.
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P
Rating: 4 out of 5
Good product that matches the description well. However, there are rough edges that can be dangerous located on the welds.
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E
Rating: 5 out of 5
Ease of ordering online, fast and efficient delivery, very good product.
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P
Rating: 5 out of 5
From ordering to delivery, everything went very well. Very good product. The only regret I have is not having chosen a larger trampoline (I took the 2.5m one).
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T
Rating: 5 out of 5
+++
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F
Rating: 5 out of 5
Fast delivery and super product.
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M
Rating: 4 out of 5
Good service, attentive.
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T
Rating: 5 out of 5
I recommend this site, perfect delivery, well packaged and the product completely meets my expectations. The tarp fits perfectly for a trampoline of the Decathlon brand measuring 3.65m. Good quality of the tarp, I am completely satisfied.
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G
Rating: 4 out of 5
Fast shipping but problem with the delivery person who did not respect the agreed times which delayed the delivery by a week and forced me to stay home for 2 half days waiting for him.
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