Customer reviews of France Trampoline

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Yoann L.

Rating: 5 out of 5

Published on 04/10/2016 à 21h10 following a purchase from 13/09/2016

Quick responses to the questions asked. Very good advice and fast delivery.

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M.chouzenoux T.

Rating: 5 out of 5

Published on 04/10/2016 à 19h29 following a purchase from 13/09/2016

Hello. From the request for information about the intended material, to the advice received from the salesperson, PERFECT. Fast delivery and very well packaged material. Ready to recommend material to FRANCE TRAMPOLINE; Best regards. ***

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Jerome C.

Rating: 5 out of 5

Published on 04/10/2016 à 17h14 following a purchase from 12/09/2016

Order processed and shipped quickly. Quality material.

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Patrice P.

Rating: 5 out of 5

Published on 04/10/2016 à 14h12 following a purchase from 09/09/2016

Very good, nothing to report

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Carene B.

Rating: 5 out of 5

Published on 04/10/2016 à 11h56 following a purchase from 10/09/2016

Order received on time. Very good quality material ensuring the safety of our children. Material much more efficient than the original which was not of this brand!!!

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Benoit J.

Rating: 5 out of 5

Published on 04/10/2016 à 10h59 following a purchase from 05/09/2016

very good telephone reception, perfect order tracking as well as delivery, small issue with the order missing some items but quickly resolved, France trampoline recommended at all levels

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Micaela D.

Rating: 4 out of 5

Published on 04/10/2016 à 10h17 following a purchase from 09/09/2016

Yes, I was satisfied with the item, a bit less with the delivery not being punctual regarding the time slot without notice. Also, I would suggest providing a professional assembly service as an option.

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Antonio M.

Rating: 5 out of 5

Published on 03/10/2016 à 20h27 following a purchase from 03/09/2016

excellent product and precise and punctual service.

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Gilles S.

Rating: 5 out of 5

Published on 03/10/2016 à 16h38 following a purchase from 05/09/2016

Very satisfied with France Trampoline! Very professional!

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Frederic I.

Rating: 4 out of 5

Published on 03/10/2016 à 11h37 following a purchase from 10/09/2016

Package received in good condition within a few days. Almost perfect as I am still waiting for the fixing kit.

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Francois A.

Rating: 4 out of 5

Published on 03/10/2016 à 10h53 following a purchase from 01/09/2016

Very good; reminder to ensure the correct order. Nothing to complain about.

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Janine C.

Rating: 5 out of 5

Published on 03/10/2016 à 10h47 following a purchase from 09/09/2016

Top!

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Marie Z.

Rating: 5 out of 5

Published on 03/10/2016 à 10h21 following a purchase from 11/09/2016

Perfect

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Michaël S.

Rating: 3 out of 5

Published on 02/10/2016 à 15h15 following a purchase from 11/09/2016

Product received not conforming to the order (diameter error), however, the after-sales service was responsive and sent the correct product quickly.

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Response from France Trampoline Published on 15/09/2016

Hello Madam, Thank you for your comment and indeed, after verification, our preparation service had sent 4 foam tubes of the wrong diameter and we apologize again for this. As you have noticed, the return was indeed very quick and we thank you for noting it in your comment. We remain at your disposal if necessary. The France Trampoline team.

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Jocelyn T.

Rating: 4 out of 5

Published on 29/09/2016 à 20h35 following a purchase from 07/09/2016

Very good product. Just a delay in delivery due to the carrier. Good commercial follow-up from France Trampoline during this issue.

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Lamberti B.

Rating: 5 out of 5

Published on 29/09/2016 à 16h25 following a purchase from 08/09/2016

Very good

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Janine-agnes G.

Rating: 5 out of 5

Published on 29/09/2016 à 16h16 following a purchase from 27/08/2016

Very good. Installed for the winter.

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Duthen G.

Rating: 4 out of 5

Published on 29/09/2016 à 15h24 following a purchase from 31/08/2016

Product conforms to the description and delivered on time. For assembly, I recommend watching the very well-made video tutorials, the paper assembly guide is less clear. The trampoline seems to be of good quality. To see in the long term but it already brings happiness to the family!

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Cecile M.

Rating: 5 out of 5

Published on 29/09/2016 à 14h20 following a purchase from 08/09/2016

Replacement of the jump mat due to a defect. Very quick reaction from the after-sales service, no discussions, just action. A big thank you. The difference with other companies of equal quality (which is not often the case) lies in the warranty and after-sales service. I am fully satisfied.

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Lemaire A.

Rating: 4 out of 5

Published on 29/09/2016 à 13h33 following a purchase from 07/09/2016

Whether by phone or email, you were efficient and quick for the delivery, no problem assembling the trampoline, no worries.

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Matthieu C.

Rating: 3 out of 5

Published on 29/09/2016 à 12h57 following a purchase from 06/09/2016

The delivery of the material was quick: 4 days. Previously, the seller was able to inform us well over the phone, reassure us, and give us simple instructions upon receipt. However, the anchoring sheets are missing from my package: this is the reason for 3 stars instead of 5.

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Response from France Trampoline Published on 10/09/2016

Hello, we have taken your feedback into account. The fixing kit will soon be available and as indicated at the time of the order, it will be sent to you as soon as it is available and at no additional cost! We regret to see that this gesture does not fully satisfy you. We take note of it. We remain at your disposal and thank you for your patience. The France Trampoline team.

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Rene P.

Rating: 4 out of 5

Published on 29/09/2016 à 08h54 following a purchase from 29/08/2016

very satisfied

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Daniela K.

Rating: 5 out of 5

Published on 28/09/2016 à 20h54 following a purchase from 05/09/2016

Great and Fast Service, thank you very much

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Manuel A.

Rating: 5 out of 5

Published on 28/09/2016 à 20h53 following a purchase from 25/07/2016

Impeccable on all points, delivery, quality... Thank you for our children.

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Severine D.

Rating: 4 out of 5

Published on 28/09/2016 à 18h49 following a purchase from 08/09/2016

Very good. No problems with the order.

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David S.

Rating: 4 out of 5

Published on 28/09/2016 à 17h25 following a purchase from 05/09/2016

Simplicity in assembly, beautiful quality, appropriate safety, I am perfectly satisfied. The only small problem is that the spring protection cover slips during the use of the trampoline.

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Andrea D.

Rating: 5 out of 5

Published on 28/09/2016 à 17h18 following a purchase from 07/09/2016

Satisfied

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Corinne L.

Rating: 5 out of 5

Published on 28/09/2016 à 17h16 following a purchase from 30/08/2016

very good, very serious!

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Stephane Q.

Rating: 4 out of 5

Published on 28/09/2016 à 12h43 following a purchase from 05/09/2016

net conforms to my expectations

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Gilonne M.

Rating: 5 out of 5

Published on 28/09/2016 à 09h16 following a purchase from 22/08/2016

very good service both in sending the package and in advice over the phone!

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Roberta C.

Rating: 5 out of 5

Published on 27/09/2016 à 21h56 following a purchase from 05/09/2016

The carpet is stunning, easy to assemble and very sturdy. Fast shipping and courteous courier.

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Jaume F.

Rating: 4 out of 5

Published on 27/09/2016 à 21h51 following a purchase from 22/08/2016

The trampoline is perfect, we set it up in a few hours and it seems very sturdy. Just one downside, the protective cover broke at the first use.

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Eric C.

Rating: 4 out of 5

Published on 27/09/2016 à 17h25 following a purchase from 03/09/2016

A fast delivery, and a perfectly adapted product, easy to set up

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Mike W.

Rating: 5 out of 5

Published on 27/09/2016 à 15h52 following a purchase from 06/09/2016

Very good after-sales service, super fast and efficient!

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Christophe L.

Rating: 5 out of 5

Published on 27/09/2016 à 15h26 following a purchase from 24/08/2016

Very good advice on product choice, our expectations were well understood. The delivery arrived within the specified time. There was a missing item in the package, which was resolved following a phone exchange and a shipment. Good quality product and easy to assemble (3 hours for 2 people for an ovali490 model). Both children and adults enjoy it. Thank you

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Pascal C.

Rating: 5 out of 5

Published on 27/09/2016 à 14h32 following a purchase from 20/08/2016

Always very correct, impeccable seriousness. I have been a customer for a few years and I can recommend France Trampoline without risk of being wrong.

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Bernard V.

Rating: 4 out of 5

Published on 27/09/2016 à 12h56 following a purchase from 01/09/2016

Nothing to complain about, good service

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Estelle D.

Rating: 5 out of 5

Published on 27/09/2016 à 12h42 following a purchase from 05/09/2016

We chose to pay the price for quality and we are very happy. Especially the children! Assembly is easy but quite long. The delivery would have been really fast, but the carrier on their side did not respond to schedule an appointment, and the delivery person was not friendly. Too bad!! We now look forward to seeing if as the seasons pass, we will still be r

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Lancine K.

Rating: 4 out of 5

Published on 27/09/2016 à 10h33 following a purchase from 02/09/2016

satisfied

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Celine F.

Rating: 5 out of 5

Published on 26/09/2016 à 14h46 following a purchase from 02/09/2016

quick and efficient

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