Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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Armelle S.

Published on 21/07/2015 à 21h58 following a purchase from 07/04/2015

good purchase the children are very happy with this trampoline. the oval shape allows them to evolve while limiting impacts

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Veronique C.

Published on 21/07/2015 à 21h47 following a purchase from 28/04/2015

in line with my expectations

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Laure G.

Published on 21/07/2015 à 21h38 following a purchase from 07/04/2015

Satisfactory service, delivery times also.

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Laurent P.

Published on 21/07/2015 à 21h36 following a purchase from 16/06/2015

nothing to report

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Stéphanie F.

Published on 21/07/2015 à 21h31 following a purchase from 21/04/2015

The jumping mat of my trampoline was torn and the manufacturer does not offer to sell this item alone. On France Trampoline, I was able to order a jumping mat that perfectly fits my trampoline (I just had to provide the diameter of the jumping mat, the number of springs, and the length of the springs). My trampoline is like new at a lower cost and my children are delighted!

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Emilie G.

Published on 21/07/2015 à 21h30 following a purchase from 14/04/2015

Very good quality jumping mat. Verification by the France trampoline team of the adaptability of the mat even though the trampoline does not come from them..... Perfect purchase!

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Claire T.

Published on 21/07/2015 à 20h57 following a purchase from 21/04/2015

Trampoline conforms to my expectations. Sturdy material easy to assemble, delivered quickly and well packaged. I was recommended your products and I am completely satisfied

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Nicolas C.

Published on 21/07/2015 à 20h50 following a purchase from 21/04/2015

6 years after the initial purchase I changed the safety net (torn by the children). Delivered a few days after my order, installed immediately and my trampoline is like new. A great service, thank you.

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Luc G.

Published on 21/07/2015 à 20h38 following a purchase from 28/04/2015

Super trampoline, easy to assemble and sturdy. Certainly more expensive than other brands but you can see the difference.

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Jean K.

Published on 21/07/2015 à 20h35 following a purchase from 26/05/2015

precise site, clear. correspondence by email or phone effective.

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Eric N.

Published on 21/07/2015 à 20h22 following a purchase from 14/04/2015

easy choice, simple order, perfect delivery, well-packaged products, easy assembly, impeccable product

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Mathieu G.

Published on 21/07/2015 à 19h50 following a purchase from 12/05/2015

Following the receipt of the trampoline mat, I want to express my complete satisfaction to the whole team!!! Order placed on Monday at 11:30 am, received on Tuesday at 10 am, it is nice to see that in France some companies keep their commitments and have impeccable service! It is also good to share satisfaction, that is why I called the company the next day to congratulate them! Good continuation to you, and thank you again for your efficiency!! ***

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Dominique L.

Published on 21/07/2015 à 19h41 following a purchase from 19/05/2015

fast delivery. simple assembly (2 hours alone).

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Dany R.

Published on 21/07/2015 à 19h24 following a purchase from 26/05/2015

very good

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Aurelien S.

Published on 21/07/2015 à 19h22 following a purchase from 19/05/2015

Fast delivery and very good quality trampoline

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Nathalie D.

Published on 21/07/2015 à 19h13 following a purchase from 02/06/2015

very good

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Guylaine A.

Published on 21/07/2015 à 18h47 following a purchase from 28/04/2015

satisfied and good product

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Nicolas D.

Published on 21/07/2015 à 18h31 following a purchase from 19/05/2015

Very satisfied. Received quickly and material of very good quality.

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Olivier M.

Published on 21/07/2015 à 17h22 following a purchase from 26/05/2015

The product is of very good quality. We come from a *** (***).... even at twice the price, I will NEVER buy from a supermarket again!

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Karine D.

Published on 21/07/2015 à 15h32 following a purchase from 05/05/2015

Very good

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Sebastien R.

Published on 21/07/2015 à 14h33 following a purchase from 19/05/2015

we were not happy with the delivery person, we had said not to deliver between 2 pm and 3 pm and he came just at that time, he disturbed us and I was not happy with him

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David O.

Published on 21/07/2015 à 13h26 following a purchase from 16/06/2015

Very fast delivery and very good quality product

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Andre G.

Published on 21/07/2015 à 12h32 following a purchase from 26/05/2015

magical trampoline that makes children happy very good product and solid! +

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Raphaelle D.

Published on 21/07/2015 à 12h17 following a purchase from 19/05/2015

you delivered a trampoline without a safety net while the price included this item. please check and correct by immediate shipment Thank you

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Response from France Trampoline Published on 19/05/2015

Hello, We have taken your request into account. We are getting in touch with the carrier to check the delivery note and what has been prepared for your order. We will contact you again shortly about this. We apologize for this inconvenience. The France Trampoline team.

Pierre B.

Published on 21/07/2015 à 10h59 following a purchase from 12/05/2015

Speed of delivery. Very serious. Delighted with this purchase. The children are having a blast. Thank you!

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Michel C.

Published on 21/07/2015 à 10h50 following a purchase from 07/04/2015

very good material, fast delivery,

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Rémy B.

Published on 21/07/2015 à 10h33 following a purchase from 28/04/2015

Very good, very responsive

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Nicolas G.

Published on 21/07/2015 à 09h52 following a purchase from 14/04/2015

Order received on time. Very good quality of the blue protective cushion, unavailable in large stores. Reasonable price. I am really very satisfied.

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François-xavier M.

Published on 21/07/2015 à 09h34 following a purchase from 19/05/2015

request well taken into account at the start. However, a few reservations: - very long execution times and little information on the arrival of the product - I had requested to be contacted by phone before delivery to be sure to be present (message left for this purpose on your site); this was not the case and the product arrived and left while I was abroad - message indicating that my product would soon arrive when it had already left - I had to contact France trampoline by phone to set a new delivery date (for this, very good telephone reception and efficiency of the operator for this second shipment) - in the end, it started well, it developed poorly, but it ended well!

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Response from France Trampoline Published on 23/05/2015

Hello Sir, for your order of a spare part and generally for any order except for trampoline, the carrier does not call before delivery as we mention on our website. We cannot contact all the people who request to be contacted before delivery to tell them that this is not possible. This is mentioned in the 2 shipping emails that are sent. Moreover, we cannot know that you would be absent from your home and that you were unfortunately traveling. It is also possible to indicate this type of comment at the time of the order and we would have postponed the shipment so that you receive your textile net after your trip. However, as you mentioned, we were indeed able to find a solution for the delivery of your order anyway. We remain at your disposal. The France Trampoline team.

Damien C.

Published on 21/07/2015 à 08h59 following a purchase from 21/04/2015

Well-designed site, lots of choices, fast and serious delivery

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Patrice L.

Published on 21/07/2015 à 08h45 following a purchase from 09/06/2015

Simple order on the internet Product conforms to the order Ultra fast delivery Complete and essential instructions Wonderful Oval Trampoline!

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Xavier S.

Published on 21/07/2015 à 08h43 following a purchase from 12/05/2015

Excellent product, perfect delivery.

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Guillaume J.

Published on 21/07/2015 à 08h23 following a purchase from 21/04/2015

Very good product. Easy to assemble. Too bad the ground anchoring system is not provided for the price.

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Beloud F.

Published on 21/07/2015 à 08h19 following a purchase from 16/06/2015

hello I had delivery issues due to the carrier but France trampoline responded very well to my concerns and sent everything back without any problems very efficient service

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Elodie B.

Published on 20/07/2015 à 21h55 following a purchase from 01/06/2015

Pleasant site, easy to use. Very good quality material despite the slightly high price.

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Jean-jacques B.

Published on 20/07/2015 à 21h42 following a purchase from 18/05/2015

Very good service. In case of a delivery error, my problem was handled and resolved very quickly.

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Martine V.

Published on 20/07/2015 à 21h32 following a purchase from 04/05/2015

Very good service, solid, easy to assemble and arrived quickly.

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Audrey M.

Published on 20/07/2015 à 21h18 following a purchase from 13/04/2015

Good telephone reception. Trampoline with a nice structure - too bad the attachments that hold the net under the protection do not hold (3 broken in 1 month...)

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Stephanie T.

Published on 20/07/2015 à 20h49 following a purchase from 27/04/2015

The product is of very good quality. The delivery service provider is deplorable. This can tarnish the company's image. The instructions are incomplete and incorrect, making assembly more complicated than it actually is. Nevertheless, I would recommend this company. Hoping that these remarks will help improve the service. And I remain at your disposal for more information.

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Response from France Trampoline Published on 01/05/2015

Hello Madam, we sincerely thank you for your feedback confirming the quality of our Apollo Sport 500 trampoline. Regarding the instructions, we had sent you an email with the correct instructions before your delivery, clearly specifying the error in the instructions in the package. We apologize for this inconvenience. Regarding the delivery, the carrier uses (especially for an Apollo Sport 500 trampoline that weighs over 225kg and measures more than 2.5m long) semi-trailer trucks (44T). After taking charge of your order and arriving almost at your address (20m), he realized that he could not maneuver to access your doorstep directly. He offered to load your vehicle, but you unfortunately declined this offer. You were able to find a solution with your husband afterward. We apologize for this inconvenience, but for the carrier to deliver to you, it must be accessible. The France Trampoline team.

Valérie T.

Published on 20/07/2015 à 20h31 following a purchase from 20/04/2015

Great professionalism! Thank you!

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