Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 3, 4 and 5 stars

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Tim T.
Rating: 5 out of 5
following a purchase from 07/05/2024
I couldn't find a suitable jumping mat for my trampoline for a long time... Satisfactory advice via Whatsapp, including product suggestion, quick purchase processing and delivery! Thank you!
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Emilie D.
Rating: 5 out of 5
following a purchase from 02/06/2024
Order in line with my expectations. Delivery respected.
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Stephanie P.
Rating: 5 out of 5
following a purchase from 27/05/2024
Serious good after-sales service
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Didier F.
Rating: 5 out of 5
following a purchase from 03/06/2024
Perfect
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Pierre Yves G.
Rating: 5 out of 5
following a purchase from 29/05/2024
Everything went very well.
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Gildas C.
Rating: 5 out of 5
following a purchase from 30/05/2024
It's a gem 😁
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Émilie T.
Rating: 5 out of 5
following a purchase from 22/05/2024
Very good service, good quality and complete product
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Bernard L.
Rating: 5 out of 5
following a purchase from 29/05/2024
No problem
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Evelyne M.
Rating: 4 out of 5
following a purchase from 09/05/2024
No particular problem
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Jean Jacques L.
Rating: 5 out of 5
following a purchase from 30/05/2024
Sales advisor very attentive to the customer and discount granted is greatly appreciated.
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Nicolas N.
Rating: 5 out of 5
following a purchase from 27/03/2024
Everything is perfect. The sales service is top-notch. Congratulations.
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Jean-charles R.
Rating: 5 out of 5
following a purchase from 28/05/2024
VERY GOOD VALUE FOR MONEY. VERY HAPPY
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Lorena Fernanda G.
Rating: 5 out of 5
following a purchase from 29/05/2024
Everything very well and fast
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Sylvain N.
Rating: 5 out of 5
following a purchase from 27/05/2024
Always a very good service: attentive, reactive 👍👍
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Yoann C.
Rating: 5 out of 5
following a purchase from 28/05/2024
Since buying our house, I imagined transforming our little corner of the forest into an adventure park for our children. This has been achieved thanks to the France trampoline zip line 😊 Quality products, fairly simple assembly, and ultra-fast delivery. The children are overjoyed 😃
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Christophe R.
Rating: 4 out of 5
following a purchase from 30/05/2024
Very satisfied with France trampoline, as they were responsive to my delivery problem. But the choice of the carrier Chronopost is disappointing as they are really not very serious at all.
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Raisa Y.
Rating: 5 out of 5
following a purchase from 22/05/2024
We ordered a trampoline mat with a special size that we couldn't find anywhere else. The delivery was quick and the product was perfect. They sent us a confirmation email from France Trampoline to ask for specific details - first the e-mail went to junk mail. After the confirmation, the delivery was quick!
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Alexandra L.
Rating: 5 out of 5
following a purchase from 27/05/2024
Product conforms. Used almost every day for 10 days: no signs of wear. To be seen over time.
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Emmanuel B.
Rating: 5 out of 5
following a purchase from 15/05/2024
Excellent telephone reception
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Caroline R.
Rating: 5 out of 5
following a purchase from 28/05/2024
Impeccable, ordered a replacement net after advice from customer service, very fast delivery! Perfect.
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Laure D.
Rating: 5 out of 5
following a purchase from 22/05/2024
I appreciated being contacted before shipping to confirm the size of my trampoline. The shipment was quick and neat. And I am satisfied with the quality of the fabric, it seems well made.
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Emmanuel V.
Rating: 5 out of 5
following a purchase from 25/05/2024
Very professional company, delivery of my net order without issues, just need to assemble it now.
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Angélique B.
Rating: 5 out of 5
following a purchase from 25/05/2024
The delivery went well. The time frame is very correct. However, assembly was quite difficult, taking between 2 to 3 hours. And a little disappointment when I saw that the products are made in China. The concept is great. We are now waiting for nice weather to enjoy it.
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Jean-luc T.
Rating: 4 out of 5
following a purchase from 24/05/2024
Purchase of a spare part for the trampoline (safety net). Order placed by phone. The person from FRANCE TRAMPOLINE was very attentive and ready to help us place the order. She found our initial order and everything went well. To date, the net has not yet been changed...
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Javier G.
Rating: 5 out of 5
following a purchase from 26/05/2024
Everything perfect and fast
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Edith Q.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good service, quick response to my emails and good advice. The delivery arrived quickly. Would gladly do it again
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Patrick O.
Rating: 5 out of 5
following a purchase from 13/05/2024
Not having enough hindsight, I can't say more.
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Jean Marc B.
Rating: 5 out of 5
following a purchase from 21/05/2024
Hello, thank you very much to *** for her quality of welcome, her listening and her advice. *** is a very great professional. Thank you thank you very much ***.
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Elisa G.
Rating: 4 out of 5
following a purchase from 26/05/2024
The protective foams for installing the net were missing. The old ones were damaged. We thought there would be some provided with the net.
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Christelle D.
Rating: 5 out of 5
following a purchase from 25/05/2024
Perfect, fast delivery / product conforms and of good quality
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Claire P.
Rating: 5 out of 5
following a purchase from 27/05/2024
Quality materials, the climbing dome delights my children. Good communication from customer service, which was also responsive when an issue arose.
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Francois F.
Rating: 5 out of 5
following a purchase from 24/05/2024
Very good service, thank you
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Cyril B.
Rating: 5 out of 5
following a purchase from 07/05/2024
Perfect for technical advice and delivery time
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Maria Z.
Rating: 5 out of 5
following a purchase from 05/05/2024
Fast, uncomplicated, good quality
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Nolwenne C.
Rating: 3 out of 5
following a purchase from 28/03/2024
This is the second trampoline we have purchased and the quality has really decreased (smaller and thinner tubes, net and jumping mat of lower quality)
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Response from France Trampoline
Hello, thank you for your message. We understand your disappointment and wish to provide you with some explanations. Indeed, as you mentioned, about ten years ago, our ranges of trampolines were different. The Jump'Up has become our mid-range. This explains why you noticed a difference in quality. To find a level of quality similar to that of your first purchase, you should look at the Boost'Up range. This range represents our current high-end offer and is designed to provide durability and performance similar to that of your initial trampoline. Best regards, The France Trampoline team
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Gorden R.
Rating: 3 out of 5
following a purchase from 30/04/2024
The quality of the goods is good, but I find the price a bit high and the delivery time was also a bit long. Unfortunately, there are no spare parts from the manufacturer for our trampoline from Kesser.
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Response from France Trampoline
Good morning, thank you very much for your feedback. We are sorry to hear that you are not completely satisfied. If you do not like the product, you can return it to us and we will refund you the purchase price. We also apologize for the delivery time, which apparently seemed long to you. After a review, however, your order was delivered within 4 days, which corresponds to the announced delivery time of 2-5 working days from the shipping date. Thank you for your patience. Best regards, The France Trampoline Team
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Michel P.
Rating: 5 out of 5
following a purchase from 23/05/2024
My trampoline was damaged by the wind. A gentleman from customer service kindly sent me a quote by email for each part corresponding to my trampoline.
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Stephane M.
Rating: 5 out of 5
following a purchase from 17/05/2024
Fast delivery
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Josef J.
Rating: 5 out of 5
following a purchase from 02/05/2024
Everything I needed for my 5-year-old 3m diameter trampoline, I got from you and I am very satisfied with it. The price was also reasonable, a bit more expensive, but the quality was better than in the original condition. Thank you
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Patrice G.
Rating: 5 out of 5
following a purchase from 23/05/2024
Very good quality materials and very easy to assemble...
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