Customer reviews of France Trampoline

9,4 /10

Based on 22 174 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3, 4 and 5 stars

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Hubert M.

Published on 18/05/2015 à 16h40 following a purchase from 16/03/2015

Very good product. Easy assembly. Clear and precise information on the site.

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Frederic B.

Published on 18/05/2015 à 15h28 following a purchase from 16/02/2015

Very professional approach, well-organized delivery and material seeming to be of good quality. Having chosen Quality, and accepting to pay the price, I am currently satisfied.

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Marguerite M.

Published on 18/05/2015 à 14h57 following a purchase from 16/03/2015

Quality material, good welcome on the phone. You need to read and follow the instructions carefully for assembly with 2 people.

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Gregory D.

Published on 18/05/2015 à 14h29 following a purchase from 02/03/2015

Service carried out with great professionalism.

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Frederique D.

Published on 18/05/2015 à 13h11 following a purchase from 23/03/2015

The trampoline mat is of good quality.

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Kevin M.

Published on 18/05/2015 à 12h14 following a purchase from 02/03/2015

Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.

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Carole S.

Published on 18/05/2015 à 11h40 following a purchase from 13/04/2015

The material seems very robust, the assembly of the jumping mat is very simple, that of the net a little less. The delivery went well. The only downside, the trampoline creaks already after 4 days of use, ***

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Ludivine H.

Published on 18/05/2015 à 11h30 following a purchase from 02/02/2015

Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.

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Eric G.

Published on 18/05/2015 à 09h14 following a purchase from 13/04/2015

I am satisfied with my order but disappointed with the carrier who never contacted me and came to the house without warning, fortunately I was home at the time of his visit.

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David M.

Published on 18/05/2015 à 08h41 following a purchase from 16/03/2015

Good but I still haven't managed to assemble it. The tubes are very difficult to fit into the brackets. The tool to spread and tighten the brackets is not effective due to its round clamp shape.

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Laurent B.

Published on 18/05/2015 à 08h12 following a purchase from 23/03/2015

very serious site, good quality of material and impeccable after-sales service. frankly thank you.

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Pierre-Yves A.

Published on 17/05/2015 à 21h25 following a purchase from 15/03/2015

perfect!

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Bénédicte A.

Published on 17/05/2015 à 17h34 following a purchase from 15/03/2015

Good follow-up after purchase and a call from the carrier to schedule the delivery. Order processing was correct, a week of waiting. Which is very reasonable for a large package.

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Liliane M.

Published on 17/05/2015 à 14h29 following a purchase from 08/03/2015

Very good.

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Céline D.

Published on 17/05/2015 à 13h24 following a purchase from 12/04/2015

very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.

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Virginie B.

Published on 17/05/2015 à 12h35 following a purchase from 29/03/2015

Fast delivery and the trampoline is great. Easy to assemble. It's perfect, our children love it.

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Paola P.

Published on 17/05/2015 à 12h26 following a purchase from 05/04/2015

warm welcome on the phone. Quick contact with an advisor, express delivery

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Cédric H.

Published on 17/05/2015 à 10h49 following a purchase from 29/03/2015

Very good. Serious and reliable.

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Jean-Francois L.

Published on 17/05/2015 à 08h27 following a purchase from 15/02/2015

Completely satisfied

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Anabelle P.

Published on 16/05/2015 à 20h34 following a purchase from 11/04/2015

order ok but no email other than order in preparation, there was missing information regarding the delivery so the delay was longer than expected

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Lydie D.

Published on 16/05/2015 à 15h12 following a purchase from 14/02/2015

Fast service and very quick shipping

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Christian E.

Published on 16/05/2015 à 13h49 following a purchase from 14/03/2015

Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you

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Nadine J.

Published on 16/05/2015 à 08h27 following a purchase from 28/02/2015

package arrived complete, undamaged and on time

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Caroline L.

Published on 16/05/2015 à 08h16 following a purchase from 14/02/2015

The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.

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Marie-Christine B.

Published on 15/05/2015 à 18h25 following a purchase from 20/02/2015

Appolo sport 300 trampoline. Very good quality trampoline, integrates perfectly into the garden. Good practical dimensions for training and not too bulky. Nice effect and a delight for the children. Assembly was relatively easy. Only problems with the ladder and the trampofoot. Delivery on time with arrangements.

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Jubard S.

Published on 15/05/2015 à 15h18 following a purchase from 27/03/2015

the products are good but the shipping costs are very very expensive

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Response from France Trampoline Published on 28/03/2015

Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.

Patrick G.

Published on 15/05/2015 à 14h54 following a purchase from 20/02/2015

Fast and correct delivery, quality product. Small issue with assembling the legs at first, otherwise OK, a bit expensive with no possibility of negotiation. One must not lose any screws as there are no extras.

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Magalie A.

Published on 15/05/2015 à 14h23 following a purchase from 27/02/2015

Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!

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Géraldine M.

Published on 15/05/2015 à 13h43 following a purchase from 20/03/2015

Perfect customer service!

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Veronika C.

Published on 15/05/2015 à 12h46 following a purchase from 27/02/2015

I am very happy, good quality, easy to build and fast delivery!

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Florian F.

Published on 15/05/2015 à 08h23 following a purchase from 06/03/2015

a first phone contact led to a customized order, delivery time respected, delivery date agreed with the delivery person and respected by him. Simple, effective, in short: professional! The product meets our expectations. Only the manual could be updated with more detailed sketches and some photos.

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Emilie S.

Published on 14/05/2015 à 21h58 following a purchase from 19/02/2015

Perfect service, everything is okay.

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Solveiga C.

Published on 14/05/2015 à 17h11 following a purchase from 26/02/2015

Excellent level of advice and involvement! A big thank you for your professionalism!!

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Xavier F.

Published on 14/05/2015 à 16h59 following a purchase from 12/02/2015

Very good advice and follow-up from France Trampoline.

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Alcina B.

Published on 14/05/2015 à 15h23 following a purchase from 26/03/2015

Nothing to say. Perfect.

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Sebastien C.

Published on 14/05/2015 à 13h19 following a purchase from 19/02/2015

Perfect, everything was respected from the product description to the delivery time

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Aida V.

Published on 14/05/2015 à 12h37 following a purchase from 05/02/2015

I am satisfied with the delivery, but with the product more or less; the safety gate broke the first day we tied it, not all of them, but several. Otherwise, everything was excellent.

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Catherine C.

Published on 14/05/2015 à 10h28 following a purchase from 05/02/2015

perfect article fast delivery site to recommend

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Philippe D.

Published on 13/05/2015 à 21h44 following a purchase from 25/02/2015

Fast shipping. Good communication.

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Vincent L.

Published on 13/05/2015 à 20h32 following a purchase from 25/03/2015

Very good contact, very responsive.

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