France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
The small weight noted in the provided tools was missing from the package, apart from that the assembly is a bit long but the result is very good.
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Response from France Trampoline
Hello, thank you for your feedback. After verification, we confirm that we do not have a "small weight" that is delivered with our trampolines. There is a clamp that is used to tighten the junction pieces and to pull the springs. We remain at your disposal. The France Trampoline team.
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Nicolas F.
Rating: 5 out of 5
following a purchase from 23/05/2014
Listening and responsive. Excellent quality material.
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Tahar B.
Rating: 5 out of 5
following a purchase from 18/07/2014
Very good
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Saudubray N.
Rating: 4 out of 5
following a purchase from 20/06/2014
Very happy with the product, as well as the delivery time.
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Marie-chantal S.
Rating: 5 out of 5
following a purchase from 22/05/2014
After calling the sales representative at France Trampoline, we placed the order without hesitation. However, it is a pity that we could not order the skirt which was out of stock.
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Response from France Trampoline
Hello, we thank you for your trust and your purchase. The desired skirt is indeed out of stock. This accessory will no longer be allowed for sale soon (even though it is very practical) and we can no longer manufacture it due to a new standard to be published in 2015. The France Trampoline team.
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Sophie C.
Rating: 5 out of 5
following a purchase from 22/05/2014
Excellent services, including during a return/exchange, carrier reservation, etc... Kudos for your professionalism and availability.
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Response from France Trampoline
Thank you
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Philippe V.
Rating: 4 out of 5
following a purchase from 21/05/2014
excellent reception and advice
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Gwendoline L.
Rating: 5 out of 5
following a purchase from 09/07/2014
Clear and well-constructed site. Professional advice online and by phone. Tracking of products and accessories. Fast delivery and in accordance with the ordered product.
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Catherine B.
Rating: 4 out of 5
following a purchase from 27/05/2014
Very nice trampoline, good workmanship, very good quality fabric quite close to club trampolines. However, big downside for the assembly instructions, with nonexistent explanations and sketches that do not show the order of the different steps, especially for the structure. Assembly of the fabric ok. The assembly video on the site indicates 1h30, you need to count more than double.
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Response from France Trampoline
Hello, we thank you for your feedback and we are happy to see that the APOLLO SPORT trampoline fully meets your expectations as an athlete. For the assembly of the structure, there is not necessarily a specific order to consider as you have to fit the tubes together. We remain at your disposal in any case. The France Trampoline team.
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Coralie T.
Rating: 5 out of 5
following a purchase from 01/07/2014
Perfect!!! ahead of schedule for delivery too... a nice surprise.
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Olivier T.
Rating: 4 out of 5
following a purchase from 22/07/2014
very good product easy to assemble and seems very robust. A downside for the delivery of the trampoline ladder. Some parts were indeed missing. This problem was resolved very quickly by your services.
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Patricia G.
Rating: 4 out of 5
following a purchase from 17/06/2014
A very nice trampoline. However, we were surprised to receive the posts all green when we were expecting them with the nice pattern. Moreover, the PVC of the foams is shorter than the foams and it slips. The protective cushion is stained by the tubes that were stuck on it due to compression of the packaging.
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Response from France Trampoline
Hello, we thank you for your review and indeed, the green sleeves of the OXYGEN trampoline no longer have white floral patterns since August 2014. Unfortunately, we received negative feedback on this decoration and we preferred to remove them and leave the sleeve entirely green. The caps at the top of the poles are now black instead of yellow so that the trampoline is more discreet in gardens. We apologize for this and remain at your disposal. The France Trampoline team.
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Patxo R.
Rating: 5 out of 5
following a purchase from 22/07/2014
Perfect. Everything correct.
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Gilles S.
Rating: 4 out of 5
following a purchase from 01/07/2014
Very good.
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Anais C.
Rating: 5 out of 5
following a purchase from 01/07/2014
Very good quality, easy to assemble.
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Jerome C.
Rating: 4 out of 5
following a purchase from 24/06/2014
I say super! because after sending a photo of my broken trampoline, replacement parts were sent to me. Thank you!
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Franck S.
Rating: 5 out of 5
following a purchase from 24/06/2014
Delivery time and quality of delivery excellent. Item conforms to the description made on the site.
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Cyrille F.
Rating: 5 out of 5
following a purchase from 16/06/2014
The trampoline has passed the summer and I can give a more than positive review with a bit of hindsight: very good overall quality, with very satisfactory bounce (the whole family has started doing flips). The finish and quality of the materials are good: I think of the safety net and its opening, both very resistant. It's a bit more expensive than what you find in specialized supermarkets but it seems justified because it's sturdier.
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Response from France Trampoline
Hello, we thank you for your more than positive review of our WAOUUH trampoline! and we sincerely thank you for it. We wish you many hours of play alone or with family with your trampoline. The France Trampoline team.
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Marie Helene C.
Rating: 5 out of 5
following a purchase from 26/05/2014
Good quality trampoline delivered on time. We have had it for only 2 months but so far nothing to complain about.
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Bernard V.
Rating: 5 out of 5
following a purchase from 16/06/2014
good product and fast delivery
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Philippe L.
Rating: 5 out of 5
following a purchase from 07/07/2014
Delivery very good and super trampoline, the only downside is at least 3 for the assembly! the children are delighted I recommend!!
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Ludovic L.
Rating: 4 out of 5
following a purchase from 12/05/2014
Fully satisfied with the services of France-Trampoline; very fast delivery, clarity of information. Only negative point: very high shipping costs.
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Francis D.
Rating: 4 out of 5
following a purchase from 07/07/2014
correct
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Stéphane A.
Rating: 5 out of 5
following a purchase from 16/06/2014
Friendly and concise phone reception. Delivery received within the announced deadlines. Accommodating carrier. Long assembly (more than 4 hours for one person) but simple (clear instructions and good advice). The trampoline seems to be of very good quality. As soon as installed, it was fully used this weekend and delighted all ages.
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Joseph P.
Rating: 5 out of 5
following a purchase from 19/05/2014
Very good responsiveness and impeccable service
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Stanislas A.
Rating: 4 out of 5
following a purchase from 09/06/2014
Fast delivery, robust and quality product that inspires confidence. Disappointment with the igloo tent, which apparently cannot be set up at the same time as the safety net (contrary to what some photos on F. Trampoline's blog suggest).
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Response from France Trampoline
Hello, we thank you for your comment and have noted your feedback on the tent. The images displayed on the blog come from a customer who installed the tent attachments directly on 2 poles of the safety net. We intended to mention this in a blog article but however, on our website and in the explanation sheets, we clearly state that the installation must be done at the junction of the frame and the legs of the trampoline. It is therefore necessary to remove the textile net and 2 poles of the net to install the tent according to safety instructions. We remain at your disposal in any case. The France Trampoline team.
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Stephane B.
Rating: 5 out of 5
following a purchase from 02/06/2014
Clear and complete site. The trampoline was shipped very quickly after my transfer, it seems robust, to see after a few years... The delivery by the carrier was a bit problematic (change of company, one day delay, no pallet truck to unload, had to carry the boxes by hand...) In short, for now very good. If, a detail already noted I believe, the instructions do not mention that the legs need to be adjusted in a certain direction to then fit the next piece, and if you fit it tightly, it is very difficult to then turn the leg to position the hole in front of the ratchet of the other piece. The instructions should mention this because apart from that, they are well done.
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Jacques A.
Rating: 4 out of 5
following a purchase from 09/06/2014
After a few days of use, the Trampoline Booster 490 proves to be an excellent choice. Used by 4 small children (3 to 6 years) together + sometimes 1 adult, made possible by the large jumping surface. Only 2 difficulties in installation: - difficult assembly of the tubes (fitting level) - some tensioners (attachment fixation level of the lower part to the fabric) of the safety net did not withstand the first use by an adult. We had to replace them with smaller tensioners. No problem since.
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Julien F.
Rating: 5 out of 5
following a purchase from 23/06/2014
Serious material exuding confidence, delivered very quickly, well packaged, with correct explanations. What more could you ask for...
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Marie Laure V.
Rating: 4 out of 5
following a purchase from 08/06/2014
The instruction booklet for assembling the trampoline is poorly translated, not very clear and lacks clearer photos or drawings. Using technical words is good but with a drawing or a photo is better. It would be good to say that at least 2 to 3 or 4 people are necessary to assemble a large trampoline, that you need a ladder to fix the net (one person inside and the other outside). It is forbidden to be on the trampoline with something, I received the net for the children to play football so more than 1 person and with a ball. The booklet specifies no more than one person, I acquired the 460. On the phone, the person specified that 1 adult and 1 child could be together, being careful of course. What are the rules exactly? Are they different depending on the size of the trampoline? Knowing that in winter the trampoline can be used, what do you advise me to protect it well without dismantling the net? I may have other questions in use, I will contact you. Best regards
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Response from France Trampoline
Hello, thank you for your feedback and we will take the time to answer your questions. The assembly instructions are made in our offices in Bordeaux by management and they evolve regularly thanks to your comments. The parts are indeed named precisely but this is necessary for optimal assembly. We have taken your request for larger diagrams into account. We regularly assemble trampolines for activities and we are always 2 for the assembly of a small or large trampoline. It is recommended to use the trampoline with only one person regardless of the diameter of the trampoline. After technically, the ordered trampoline is very sturdy and tested for the weight supported. For winter, if it is used regularly, we recommend putting a protective cover on it. We remain at your disposal. The France Trampoline team.
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Etienne S.
Rating: 5 out of 5
following a purchase from 29/06/2014
Nothing to report, good product
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Laetitia R.
Rating: 4 out of 5
following a purchase from 20/07/2014
I did not give 5 stars because of the delivery: indeed, the package arrived on time at the STG warehouses but when they called me on Thursday to schedule the delivery, they did not offer me anything before the following Tuesday!!! They are only 20 minutes from my home, so I took my own vehicle to go pick up the package myself, which I was able to retrieve the same day. There you go, I know it's not France Trampoline's fault but I am not satisfied with the delivery. However, everything else is perfect, unbeatable quality and very professional site!!!
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Olivier M.
Rating: 5 out of 5
following a purchase from 20/07/2014
Very simple order process, very fast delivery of the product and in very good condition. Product of very good quality, in line with what we expected.
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Veronique D.
Rating: 5 out of 5
following a purchase from 11/05/2014
perfect
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Lydia S.
Rating: 4 out of 5
following a purchase from 18/05/2014
the trampoline is of good quality, however we received the net with a hole about 4 cm (a seam that did not hold) and the ladder is not easy to assemble.
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Response from France Trampoline
Hello, thank you for your comment and we are pleased to see that the trampoline meets your expectations. We have also contacted you by email regarding the protective net. We remain at your disposal. The France Trampoline team.
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Cedrix L.
Rating: 4 out of 5
following a purchase from 18/05/2014
Good
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Thierry S.
Rating: 5 out of 5
following a purchase from 29/06/2014
very good
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Marielise S.
Rating: 4 out of 5
following a purchase from 19/07/2014
****
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Fabienne P.
Rating: 5 out of 5
following a purchase from 24/05/2014
I am very satisfied with France Trampoline's services: first of all, excellent quality material. Then delivery in record time by extremely friendly people (I ordered the trampoline on a Sunday, it was delivered on Thursday!!). Easy to assemble. The three times without fees was greatly appreciated. The telephone services are top-notch! In short, I have nothing but compliments for you. Thank you. My children are delighted and say that the trampoline bounces better than others they have tried at their friends'. Best regards, ***
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Brigitte C.
Rating: 4 out of 5
following a purchase from 19/07/2014
Perfect order and fast delivery, material conforms and of good quality, the assembly instructions need to be reviewed.
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