The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Overall a nice trampoline. Unfortunately, it squeaks after a few weeks and the 'borders' do not hold up unfortunately.
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Response from France Trampoline
Hello Madam, Thank you for your feedback. It is normal for your trampoline to make a little noise. We recommend applying WD-40 to lightly lubricate the springs. Could you please send us photos regarding the problem with your jumping mat so that we can better understand it and help you find a solution? Sincerely, The Trampoline Tech Team
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Joel B.
Rating: 5 out of 5
following a purchase from 06/05/2024
Excellent product and efficient customer service.
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Beatrice B.
Rating: 3 out of 5
following a purchase from 25/04/2024
Hello, assembling the 3.00m dome cannot be done with 2 people in 1 hour, but at least 3 people in 2 hours. For the hammock, impossible to set it up as a hammock (upper part in the dome) because the carabiners are missing! Yet they are well mentioned in the assembly guide. Disappointed... Otherwise, the structure looks sturdy and is aesthetic, we'll see over time.
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Response from France Trampoline
Hello, we are sorry to learn that assembling the dome was more difficult than expected. We take note of your experience. This will allow us to revise our instructions to offer more precise guidance to our future customers. Regarding the missing carabiners for the hammock, you must have received our old assembly guide by mistake. Our new range of hammocks no longer requires the use of carabiners for assembly. We will send you the new guide by email to rectify this error. Finally, despite all these small issues, we are happy to know that you find the structure robust. We hope that despite these inconveniences, you will be able to fully enjoy your dome. Do not hesitate to contact us directly if you have any other questions. We remain at your disposal for any further information. The France Trampoline team.
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Marie-hélène R.
Rating: 5 out of 5
following a purchase from 03/05/2024
We were very satisfied after purchasing a trampoline.
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Fritz R.
Rating: 4 out of 5
following a purchase from 14/04/2024
Great set. One important criticism: no self-locking nuts are provided. I bought these at the hardware store after the delivered ones came loose. Dangerous! Must definitely be replaced in the future.
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Stephanie S.
Rating: 5 out of 5
following a purchase from 14/04/2024
The trampoline net arrived quickly and is of high quality. Thank you very much.
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Stephane L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect. They contact you even before sending your package to ensure compatibility. Truly great professionalism. Thank you!
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Déborah S.
Rating: 5 out of 5
following a purchase from 03/05/2024
Perfect
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Kurt P.
Rating: 5 out of 5
following a purchase from 01/05/2024
Very professional; quality products, fast and correct service, I recommend!
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Frederic L.
Rating: 5 out of 5
following a purchase from 03/05/2024
Very good listening and quick solutions.
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Maxime S.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast delivery, product as described. We just reordered the net attachments for nothing as they were provided but not mentioned on the site and product details.
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Bernard S.
Rating: 5 out of 5
following a purchase from 17/04/2024
Easy order to make, deadlines respected, satisfied.
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Joris A.
Rating: 5 out of 5
following a purchase from 01/05/2024
Product matching the description. The whole thing is installed and works perfectly even for me who is 'heavy'.
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Valérie P.
Rating: 4 out of 5
following a purchase from 29/04/2024
Good advice from the seller, deadlines respected and tutorials sent to help replace the different parts to change on the trampoline.
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Adélaïde T.
Rating: 5 out of 5
following a purchase from 02/05/2024
Perfect, I made a mistake on my order and customer service called me within 30 minutes of my order to verify.
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Benoit B.
Rating: 5 out of 5
following a purchase from 01/04/2024
The customer service is efficient: it matches an order for spare parts with a trampoline purchased several years ago and suggests modifications in case of order errors. Many customer services would not have questioned it and would have sent unusable items, proving professionalism.
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François G.
Rating: 5 out of 5
following a purchase from 26/04/2024
Very professional and attentive salesperson who gives you advice on the material. Thank you very much 👍
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Frederic B.
Rating: 5 out of 5
following a purchase from 01/05/2024
Hello, I am very satisfied with my ordered item, quick and careful shipping.
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Evelyne L.
Rating: 5 out of 5
following a purchase from 30/04/2024
Good
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Olivier R.
Rating: 4 out of 5
following a purchase from 25/03/2024
Super quality items, I have called on France Trampoline several times to change parts on my trampoline. It's so much better than throwing it away and buying a new one. However, a small downside on the availability of certain parts, I had to wait a while before getting a safety net. Other than that, it's really perfect.
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Monika W.
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast delivery, nothing broken, everything great!!!
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Jeremy D.
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast delivery and product matching the description. The kids are having a blast on their zip line.
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Sebastien V.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect
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Eberhard O.
Rating: 5 out of 5
following a purchase from 09/04/2024
Everything went perfectly. Timely and complete delivery, affordable price with good quality.
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Annick P.
Rating: 5 out of 5
following a purchase from 30/04/2024
Speed. Reliability.
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Marie Noëlle G.
Rating: 5 out of 5
following a purchase from 01/04/2024
Everything very easy. Special attention paid to the accuracy of the order.
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Michaël D.
Rating: 5 out of 5
following a purchase from 28/04/2024
Quality trampoline that matches the order.
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Anne Françoise D.
Rating: 5 out of 5
following a purchase from 26/04/2024
Quick and clear response on the phone, shipment dispatched quickly. No problem. The kids are delighted!
Very good service contacted by customer service after making a reference error. I recommend.
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Marine H.
Rating: 5 out of 5
following a purchase from 29/04/2024
Simple and quick purchase. Fast and hassle-free delivery.
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Michel G.
Rating: 4 out of 5
following a purchase from 27/03/2024
Following the product ordered being out of stock, additional information during this long waiting period would have been welcome
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Renan L.
Rating: 5 out of 5
following a purchase from 26/04/2024
Excellent simply, trampoline boost up in 460. The product is indeed expensive but the quality is there. The assembly is well explained and each part of the trampoline exudes quality! Once assembled, nothing moves or almost! (except when I jump on it with my 100 Kg ...) Our daughter is delighted and the trampoline exudes safety. I recommend 100% PS: for assembling the black parts, I highly recommend not doing it in full sun (or plan for gloves)
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Bertrand M.
Rating: 4 out of 5
following a purchase from 12/04/2024
Net meeting my expectations. The quality is always on point
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Christine D.
Rating: 5 out of 5
following a purchase from 14/04/2024
Nothing to say. Everything went as planned.
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Julien L.
Rating: 4 out of 5
following a purchase from 29/04/2024
I am happy with the product. However, the delivery was relatively scandalous as the delivery person left the package in front of the gate and not inside where I asked him to, claiming that he didn't want to damage his truck which belongs to him. Apparently, he had already come and knew that his truck would be damaged if he went where I asked him to drop off the delivery. Knowing this, why did he take the delivery if he couldn't bring the merchandise?
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Eric B.
Rating: 5 out of 5
following a purchase from 20/04/2024
Perfect. Renewal of the protective cover that preserves the trampoline fabric.
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