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B
Rating: 5 out of 5
Very well-made site. A quality product and impeccable delivery service. Well done!
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Quick and serious phone contact, quality product, delivery without problems.
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O
Rating: 5 out of 5
Fast delivery, quality material. Nothing to say.
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Y
Rating: 5 out of 5
High-quality material and I think reliable over time. Excellent manufacturing. Customer service 10/10
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S
Rating: 4 out of 5
Serious team, good advice. Good quality material.
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M
Rating: 5 out of 5
Delivery on time, quality material, but a bit more expensive for the same quality compared to other suppliers. Easy to assemble, would recommend to others.
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Response from France Trampoline
Hello, we thank you for your feedback. We would be happy to know which other competitors you compared our product with to determine that the quality was equal: our net poles are the widest on the market, the springs are the same length as others but are very wide, the jumping mat is reinforced in a way that only we have, our connection parts between the arc and the foot are a unique system in France. We remain at your disposal. The France Trampoline team.
M
Rating: 5 out of 5
Happy with our purchase. I assembled it in 2 hours with a friend (we: weak women :-)) And the nets (aside from the inherent difficulty due to our small size) are also great. The trampoline is of excellent quality and dad uses it with as much energy as the kids without fear. Now let's see how it holds up over time...
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C
Rating: 5 out of 5
Perfect!
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G
Rating: 5 out of 5
I placed my order (jumping mat) on Monday afternoon online. On Tuesday morning, I received a call to ensure that my order matched my trampoline model. I was delivered on Wednesday afternoon. Remarkable from A to Z.
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A
Rating: 4 out of 5
Very good service, delighted. The quality seems top-notch, we will see in use if this is confirmed. Highly recommend.
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A
Rating: 5 out of 5
Quality material, fast delivery.
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C
Rating: 4 out of 5
Very efficient between the order and receipt. Staff attentive.
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M
Rating: 4 out of 5
No regrets about buying a trampoline here. One of my children broke a fiberglass rod, the replacement and delivery were done quickly at a more than honest price! I RECOMMEND THIS MANUFACTURER.
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L
Rating: 4 out of 5
Quality material but limited in delivery times.
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Response from France Trampoline
Hello, we thank you for your comment and we are pleased to see that the trampoline purchased on 07/24/14 fully satisfies you. Regarding the delivery, we have checked this. Your trampoline with net was delivered on 07/30/14, which is in 5 working days as mentioned on our website. We remain at your disposal if needed. The France Trampoline team.
L
Rating: 5 out of 5
Perfect, quality of products and speed of delivery. No issues.
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J
Rating: 4 out of 5
Very good packaging and very well conditioned. If there is an error (it can happen), it is due to the packaging... I am very happy.
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D
Rating: 5 out of 5
Perfect.
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X
Rating: 4 out of 5
Good.
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C
Rating: 4 out of 5
SAV issue: reactive consideration from the service. Follow-up and responsibility provided by very professional staff.
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S
Rating: 5 out of 5
Good quality. The product corresponds exactly to what I expected. Good value for money. Not easy to install, but I knew that and I got help.
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G
Rating: 5 out of 5
Delivery ensured in two working days. Great, the little children were very surprised and satisfied.
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L
Rating: 5 out of 5
No surprises. Good overall performance. Fast and efficient delivery by appointment. Trampoline easy to assemble (about 2 hours). The children are happy. Good quality materials. Secure installation with an inner net, my 3-year-old is not at risk of bumping. Appreciated payment facilities. Serious site, I am delighted with this investment. It is on the jumping mat that we appreciate the quality of the product.
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M
Rating: 5 out of 5
Nothing to complain about regarding the services of this site. Everything was satisfactory in every way.
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R
Rating: 5 out of 5
Excellent delivery and setup.
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V
Rating: 5 out of 5
Fast and punctual, very good.
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A
Rating: 5 out of 5
I highly recommend France Trampoline, a very serious company with exceptional service quality, transport, and equipment. For our Jump'up 360 trampoline, it works wonderfully, our daughter plays on it safely. We also tried it, the bounce is very nice and the reliability is there. A technical point to improve would be to have factory-marked references for the assembly of the mat to avoid mistakes in the order of the springs. Finally, I can tell you that in our housing estate, we have noticed other trampolines from your company. Highly recommended without fail.
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G
Rating: 4 out of 5
I was not contacted to arrange a delivery appointment. One day, the delivery person came unexpectedly and called me because he was in front of my house and there was no one there. I do not find this method very serious. Especially since the site states that a second delivery attempt will be charged. As for the quality of the trampoline, I am completely satisfied.
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Response from France Trampoline
Hello, we have read your comment and we assure you that no additional fees will be charged as the carrier did not notify you the day before his visit and you had confirmed your presence for the delivery. Moreover, we will escalate your case to raise awareness with the carrier we use. Indeed, we pay them to call you when you order a trampoline. The France Trampoline team.
M
Rating: 5 out of 5
Quality product in line with our expectations. It is advisable to read the assembly instructions thoroughly before starting, this avoids having to redo everything. Our little one is over the moon, and so are we. Thank you.
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L
Rating: 4 out of 5
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N
Rating: 5 out of 5
Order compliant, fast delivery, and effective contact.
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M
Rating: 5 out of 5
delivery quite fast, however the delivery person, in my absence, left the packages behind the wall of the fence!!! not very professional!!! fortunately the trampoline was not damaged or anything...
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Response from France Trampoline
Hello, we have taken this into account so that it does not happen again. The ordered trampofoot arrived in good condition, which is the main thing. If there had been a problem, do not hesitate to contact us by phone or email in such cases so that we can act quickly with the carrier. We remain at your disposal. The France Trampoline team.
E
Rating: 4 out of 5
good but a bit disappointed by the reliability of the provided material
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Response from France Trampoline
Hello, we have seen your comment and we remain at your disposal for any questions about the products or if you find them defective. The ordered items are also under warranty for a certain period. Do not hesitate to send us photos by email if you deem it necessary. The France Trampoline team.
Y
Rating: 5 out of 5
on-time delivery, perfect material
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L
Rating: 5 out of 5
A motivated team and attentive to the customer's needs. Impeccable customer service with a very responsive handling of my order delivered in 2 days. They personalized my order to adjust it to my children's needs. In the end, we received and assembled as a family a trampoline that seems very sturdy. Thank you very much.
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G
Rating: 4 out of 5
The product was in accordance with the order. The interlocutors were available and competent.
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S
Rating: 5 out of 5
Speed in delivery. If questions arise, it is easy to contact France Trampoline. Very attentive professionals, which is pleasant and allows for more peace of mind. The ordered trampoline fully meets our expectations. It is of very good quality and easy to assemble (3 hours for two, and it was our first time). Our 4 children are delighted, and so are we! I recommend France Trampoline!
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Response from France Trampoline
Hello, we thank you for your feedback, which greatly pleases us as we strive to respond quickly and in the best possible way to your requests. We are available from Monday to Friday by phone for advice or information. The France Trampoline team.
A
Rating: 4 out of 5
very fast delivery, product appearing to be of good quality. squeaks when in use (quite annoying) but still comfortable during jumps. assembly, plan at least two hours with the net.
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L
Rating: 4 out of 5
Delivered on time and in good condition. The assembly went very well, the assembly instructions are of very good quality (just a small inaccuracy was noted). The overall manufacturing quality of the product is good. After a month, no disappointment regarding this product. The children are very happy and find it perfect.
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C
Rating: 4 out of 5
FAST AND CAREFUL DELIVERY.
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B
Rating: 5 out of 5
very good, fast and efficient
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