Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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V
Vincent M.
Rating: 5 out of 5
following a purchase from 17/01/2014
I FOUND A VERY GOOD CONTACT WHO WAS ABLE TO RESPOND TO MY EXPECTATIONS WITH SPEED AND COURTESY. VERY PROFESSIONAL
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Guillaume V.
Rating: 5 out of 5
following a purchase from 07/03/2014
Excellent for the service: order and delivery. Very good quality material. The kids are delighted.
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Christophe D.
Rating: 5 out of 5
following a purchase from 02/01/2014
Trampoline delivered by Santa Claus and assembled last week. The kids are thrilled... thank you Santa Claus!
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Christiane H.
Rating: 5 out of 5
following a purchase from 13/02/2014
nothing to say, trampoline as I wanted, a bit big indeed, delivery on time, very well packaged, easy assembly
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Jean-jacques D.
Rating: 4 out of 5
following a purchase from 16/01/2014
The delivery person left the packages on the sidewalk.
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Philippe G.
Rating: 5 out of 5
following a purchase from 01/01/2014
perfect trampoline, assembly quite quick, net protection and ladder matching the need. A real pleasure for the kids!
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Christian C.
Rating: 5 out of 5
following a purchase from 29/01/2014
Fast delivery, ordered on Tuesday evening, delivered on Friday at 1 PM. Very well packaged, clear instructions, easy assembly. And very happy kids, what more can I say, oh yes!!! We even receive an email to warn us when there is a storm warning in our area. Congratulations to France trampoline, I recommend you.
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Philippe B.
Rating: 4 out of 5
following a purchase from 05/03/2014
Nothing to report
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Gaetan T.
Rating: 4 out of 5
following a purchase from 01/01/2014
Nothing to report
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David R.
Rating: 5 out of 5
following a purchase from 25/12/2013
Super well-presented site, careful delivery and deadlines respected.
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Virginie D.
Rating: 4 out of 5
following a purchase from 05/03/2014
I am generally happy with the trampoline, the quality, and the service. Since the trampoline was installed, the kids haven't left it. Plus, I added the trampofoot which is very popular. 2 downsides: - difficulties in assembling the net - the price: I bought the trampoline on sale with the trampofoot additionally to find out that at the time of delivery (I had requested delivery in spring with a purchase date during the sales period), the price was the same as the sale price and that the trampofoot was free!). I find the commercial policy during sales a bit misleading!
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Veronique C.
Rating: 4 out of 5
following a purchase from 05/02/2014
site up to the desired height, well done but just a downside on the transport which was a bit limited in quality. We have bulky packages but placed on a 60 X 80 pallet is a bit limited, not much film around the pallet so the boxes are damaged.
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Response from France Trampoline
Hello, We apologize for this pallet issue. However, after checking your delivery note signed by you, no reservations were mentioned regarding this matter. We have still reported this information to our preparation service. We renew our apologies and remain at your disposal. The France Trampoline team.
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Sandrine R.
Rating: 5 out of 5
following a purchase from 08/01/2014
very good product. Let's see how it evolves over time
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Marina L.
Rating: 5 out of 5
following a purchase from 26/02/2014
Very good quality products, fast transport. Nothing to say.
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Emmanuel J.
Rating: 4 out of 5
following a purchase from 19/02/2014
Clear and well-made site
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Anne V.
Rating: 5 out of 5
following a purchase from 18/02/2014
Very good service!! Very short delay!! Very well packaged
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Karine M.
Rating: 4 out of 5
following a purchase from 28/01/2014
Order well managed and successful delivery.
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Yann P.
Rating: 5 out of 5
following a purchase from 07/01/2014
Excellent quality product and ultra-fast delivery (ordered on Tuesday afternoon and received on Friday). Nothing to complain about, all good.
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Laurence G.
Rating: 5 out of 5
following a purchase from 25/02/2014
Good quality product. Very fast delivery in 48 hours
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Franck V.
Rating: 5 out of 5
following a purchase from 24/12/2013
trampoline jump purchased for our 5-year-old daughter and also a bit for us. A real treat. Assembly is quite simple but takes time.
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Agustin M.
Rating: 5 out of 5
following a purchase from 04/03/2014
very good treatment.
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M B.
Rating: 5 out of 5
following a purchase from 18/02/2014
very very good customer service
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Jean-pierre C.
Rating: 5 out of 5
following a purchase from 11/02/2014
Very simple and clear to use, very effective
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Olivier A.
Rating: 5 out of 5
following a purchase from 31/12/2013
Nothing to say about the order to delivery process. Just need to test the durability of the material over time, especially regarding wear
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Jean-christophe B.
Rating: 5 out of 5
following a purchase from 14/01/2014
We are very satisfied with the trampoline, it just lacks a small piece and we will ask for it.
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Response from France Trampoline
Hello, we just saw your comment and we asked you for the missing "small part" so that we can send it to you quickly. We apologize for this problem. We remain at your disposal. The France Trampoline team.
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Philippe V.
Rating: 5 out of 5
following a purchase from 25/02/2014
Order for a replacement jumping mat on a trampoline purchased 5 years ago. The product still exists, the product meets expectations, of good quality, delivered on time. no complaints to make.
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Aurelie F.
Rating: 4 out of 5
following a purchase from 03/02/2014
Perfect product that meets our expectations. Delivery time respected.
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Alexandre B.
Rating: 5 out of 5
following a purchase from 06/01/2014
Very good on all points
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Patrice E.
Rating: 5 out of 5
following a purchase from 20/01/2014
Wide choice at affordable prices. Fast delivery without problems. The material seems very solid, to see in use. Excellent customer service (speed of responses, quality of answers).
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Michael G.
Rating: 5 out of 5
following a purchase from 13/01/2014
just perfect !!
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Yvan C.
Rating: 4 out of 5
following a purchase from 27/01/2014
Everything went very well. Information, order, delivery.
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Martine Q.
Rating: 5 out of 5
following a purchase from 03/02/2014
Serious follow-up of the order, very good material, impeccable, to recommend.
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Anne-claire M.
Rating: 4 out of 5
following a purchase from 24/02/2014
Speed between the order and the phone call for the delivery appointment. Top delivery, and material up to what we expected. A small downside, in the picture, there was the fabric to play football, I thought it was included and offered...
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Response from France Trampoline
Hello, We thank you for your comments. Your purchase did mention "trampoline with safety net, ladder and anchoring kit offered". There is no mention of the trampofoot. Some presentation photos may have a trampofoot installed indeed so that you can best visualize this accessory on the trampoline. We apologize for this issue and remain at your disposal. The France Trampoline team.
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Patrick M.
Rating: 4 out of 5
following a purchase from 23/12/2013
no manual sent by email and spring clamp also not very good quality product
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Response from France Trampoline
Hello, We apologize for this issue. In a case like this, we can send the manual by email very quickly. We also apologize for the oversight of the clamp. This is the first time this has happened to us and we sincerely apologize for that. The France Trampoline team.
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Serge B.
Rating: 4 out of 5
following a purchase from 30/12/2013
Efficiency, speed, easy assembly, good product. One point for improvement: the 4 ground anchoring pegs are a bit light compared to the structure to hold.
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Lionel H.
Rating: 5 out of 5
following a purchase from 03/02/2014
very serious, fast, very good material
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Philippe M.
Rating: 5 out of 5
following a purchase from 13/01/2014
Material conforms, well packaged, delivered on time, no issues.
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Patrice J.
Rating: 5 out of 5
following a purchase from 03/02/2014
Everything went well, notified in advance and fifteen minutes before, punctuality.
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Thierry F.
Rating: 5 out of 5
following a purchase from 03/02/2014
It was very easy thanks to the information on the site to determine which item met our needs. The delivery was very fast and the assembly simple and without problems. Since then, the little children but also the older ones are having a lot of fun....... To see over time but everything seems to be of excellent quality.
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Pierrick G.
Rating: 5 out of 5
following a purchase from 27/01/2014
Very good
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