Customer reviews of France Trampoline

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Joris T.

Rating: 5 out of 5

Published on 07/03/2014 à 22h14 following a purchase from 29/11/2013

Very satisfied, no regrets about the choice of provider. Thank you.

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Pierre-emmanuel J.

Rating: 5 out of 5

Published on 07/03/2014 à 17h20 following a purchase from 03/01/2014

Customer service and transport provider are top-notch. Quality has a price, and this price concerning France Trampoline is justified.

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Luisa María M.

Rating: 5 out of 5

Published on 07/03/2014 à 14h20 following a purchase from 20/12/2013

I would recommend other people to buy from Jump'in Spain. The attention has been very good and has given me confidence when buying.

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Sabrina R.

Rating: 4 out of 5

Published on 06/03/2014 à 17h37 following a purchase from 19/12/2013

good quality jump trampoline even if quite complicated to assemble. on the other hand, bad point for the delivery. first appointment, ok, but the carrier does not come and does not warn. I have to call. second appointment made. the carrier comes in the morning and not in the afternoon as agreed. in short, organization to be reviewed. it's a shame.

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Serge C.

Rating: 5 out of 5

Published on 06/03/2014 à 17h14 following a purchase from 21/11/2013

Super material, almost too good for the kids!

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Rafael R.

Rating: 5 out of 5

Published on 06/03/2014 à 16h30 following a purchase from 19/12/2013

Everything in order

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Marot X.

Rating: 5 out of 5

Published on 06/03/2014 à 15h14 following a purchase from 05/12/2013

Service conforms to what is announced on the site (this is rare enough to note the quality of France trampoline's service with the best rating. No delivery or product quality issues. I warmly recommend the brand.

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Emilie S.

Rating: 5 out of 5

Published on 06/03/2014 à 13h57 following a purchase from 26/12/2013

Very satisfied with France Trampoline, both for the quality of the product (which must be evaluated over time), and the quality and speed of product shipment. The email notifying the number of packages as well as the measurements to take upon receipt is very reassuring. Order placed on Monday, trampoline received on Friday (due to appointment for receipt). Pleasant carrier.

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Carine L.

Rating: 5 out of 5

Published on 06/03/2014 à 12h35 following a purchase from 30/01/2014

Excellent communication. Fast and careful delivery. Very good quality trampoline. The BEST!

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Jennifer B.

Rating: 5 out of 5

Published on 06/03/2014 à 11h13 following a purchase from 19/12/2013

Fast order, very friendly contact and especially excellent quality trampoline :-) thank you

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Thierry L.

Rating: 5 out of 5

Published on 06/03/2014 à 11h11 following a purchase from 21/11/2013

The advice provided for choosing the trampoline based on users.... is remarkable. The description of the materials used is precise. The follow-up of the order, the sending of an email in case of storm risk in the region where you reside shows the professionalism of the company and the importance it places on its customer.

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Cecile G.

Rating: 5 out of 5

Published on 06/03/2014 à 10h51 following a purchase from 16/01/2014

VERY GOOD

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Isabelle C.

Rating: 4 out of 5

Published on 06/03/2014 à 09h58 following a purchase from 02/01/2014

Nothing to report

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Anna D.

Rating: 5 out of 5

Published on 06/03/2014 à 09h41 following a purchase from 09/01/2014

your services are sublime.

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Nathalie F.

Rating: 4 out of 5

Published on 05/03/2014 à 22h40 following a purchase from 25/12/2013

Fast delivery, clear assembly instructions, quick and effective online help. The trampoline has not yet been tested. We are waiting for some rays of sunshine...

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Elisabeth P.

Rating: 5 out of 5

Published on 05/03/2014 à 20h19 following a purchase from 11/12/2013

I found the phone contact perfect, the deadlines perfect, although I had a small issue with the carrier for my second order.. I think you should specify that when changing a tarp, it is preferable to change the springs at the same time. I believe I remember that the spare parts were not printed in the catalog you offer

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Gwenael K.

Rating: 4 out of 5

Published on 05/03/2014 à 17h48 following a purchase from 29/01/2014

Good

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Laurent C.

Rating: 5 out of 5

Published on 05/03/2014 à 14h28 following a purchase from 11/12/2013

product conforms, good quality trampoline

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Henri M.

Rating: 5 out of 5

Published on 05/03/2014 à 13h42 following a purchase from 29/01/2014

very good quality easy assembly we are waiting for nice days to have fun I do not regret

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Emilie G.

Rating: 5 out of 5

Published on 05/03/2014 à 13h37 following a purchase from 08/01/2014

excellent quality for this surround cushion, adaptable to trampolines not purchased from them, very good communication and very attentive to its future customers .... all ++++ for this Bordeaux company. very fast delivery (2 days)

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Léo R.

Rating: 5 out of 5

Published on 05/03/2014 à 11h51 following a purchase from 01/01/2014

Excellent material and complete and fast delivery! Really very satisfied!!!

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Albert S.

Rating: 5 out of 5

Published on 05/03/2014 à 11h27 following a purchase from 20/11/2013

Reactivity Quality perfect after-sales service

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Charline R.

Rating: 4 out of 5

Published on 05/03/2014 à 10h35 following a purchase from 18/12/2013

The only thing we really missed was more explanations on the assembly instructions for our safety net. 'Real' photos would help us understand in a more concrete way the method to use to assemble the net from start to finish. Otherwise, the contacts are very competent and very friendly.

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Response from France Trampoline Published on 18/12/2013

hello, we thank you for your comment and we have forwarded this to the custom nets service. This service remains available for any installation assistance from Monday to Friday. The France Trampoline team

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Yoann D.

Rating: 5 out of 5

Published on 04/03/2014 à 22h15 following a purchase from 17/12/2013

Very good, pleasant treatment, questions answered clearly and product quality according to our expectations. Noteworthy is the effort made to ensure we could have our order on time for a gift, the follow-up and attention provided with seriousness and professionalism but with a friendliness that is appreciated. I can't think of anything to improve, keep it up and I'm sure you will do very well

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François A.

Rating: 5 out of 5

Published on 04/03/2014 à 09h51 following a purchase from 21/01/2014

We easily found what we were looking for on the site. The package arrived quickly, without any particular problem

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Christian C.

Rating: 5 out of 5

Published on 01/03/2014 à 09h45 following a purchase from 04/01/2014

Very good service performance, very good warranty handling on our defective mat. The children are very happy, very good quality material, nothing to do with supermarket trampolines. Much more bounce, much more robust material. Thank you

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Response from France Trampoline Published on 05/01/2014

Hello, We thank you for your comment and your positive feedback. We indeed try to provide you with the best trampolines that will follow your children and your family for many years. Our products have nothing to do with the trampolines you find in supermarkets and we are happy to see that you have noticed it. The France Trampoline team

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Severine D.

Rating: 5 out of 5

Published on 27/02/2014 à 11h13 following a purchase from 09/01/2014

very serious company, very high quality material. Very good phone reception.

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Brigitte B.

Rating: 5 out of 5

Published on 26/02/2014 à 20h35 following a purchase from 11/12/2013

Very pleasantly surprised by the after-sales service. Very rare these days! Quick and efficient response ... Very satisfied

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Magali G.

Rating: 5 out of 5

Published on 26/02/2014 à 17h57 following a purchase from 27/11/2013

The trampoline is large and sturdy; it allows for significant jumps that delight our children

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Guilhem B.

Rating: 5 out of 5

Published on 26/02/2014 à 12h15 following a purchase from 08/01/2014

received on time, careful packaging, very good quality material in every detail, very complete assembly instructions, very easy assembly

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Prisca V.

Rating: 5 out of 5

Published on 26/02/2014 à 11h23 following a purchase from 11/12/2013

Professional Very good material

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Madame D.

Rating: 5 out of 5

Published on 26/02/2014 à 10h50 following a purchase from 01/01/2014

very satisfied with the after-sales service

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Moreau G.

Rating: 5 out of 5

Published on 21/02/2014 à 19h59 following a purchase from 06/12/2013

nothing. perfect.

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Antonio B.

Rating: 5 out of 5

Published on 20/02/2014 à 17h50 following a purchase from 09/01/2014

Everything was exceptional

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Manuel V.

Rating: 5 out of 5

Published on 18/02/2014 à 19h23 following a purchase from 17/12/2013

Everything excellent. I recommend other users to buy calmly and with full confidence. I only recommend that the girl who answers the phone be a little sweeter as she tends to be direct and serious and I say this with all affection and humility. Since the attention received from the company, the material and having had the luck to have spoken with Miss. *** HAVE BEEN MORE THAN EXCELLENT!

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Francisco José V.

Rating: 5 out of 5

Published on 11/02/2014 à 13h54 following a purchase from 17/12/2013

The pre-sale service has been very clear and I have received adequate help to decide on the model. When placing the order, I received timely information about the delivery. Very satisfied. Thank you.

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Stephane E.

Rating: 4 out of 5

Published on 08/02/2014 à 17h12 following a purchase from 30/11/2013

very good quality material issue upon receipt: I ordered 2 items that were brought by 2 different delivery people on the same day and I was not informed of this so I didn't know if I should accept the first package it would be wise to inform beforehand of this situation

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Response from France Trampoline Published on 30/11/2013

Hello, indeed for your case, we used 2 carriers: 1 for the trampoline (managed by a carrier suitable for this type of package) and 1 for an accessory (managed by a specialist small package carrier). The delivery taking place on the same day is a simple coincidence. We thank you anyway for your comment so that we can improve this point internally. The France Trampoline team

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Valerie T.

Rating: 5 out of 5

Published on 01/02/2014 à 17h53 following a purchase from 02/11/2013

good quality product, and very effective and friendly phone information

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Julio L.

Rating: 5 out of 5

Published on 30/01/2014 à 19h28 following a purchase from 26/12/2013

Totally satisfied. Everything perfect

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Stephanie D.

Rating: 5 out of 5

Published on 30/01/2014 à 16h41 following a purchase from 17/10/2013

Very good seller and very good trampoline!

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