Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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P
Perrine B.
Rating: 5 out of 5
following a purchase from 14/11/2013
Good advice. Friendly contact. Ultra fast delivery.
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Benoit M.
Rating: 4 out of 5
following a purchase from 27/11/2013
Very happy with the product Delivery within three days! the product looks very solid!
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Claudine F.
Rating: 4 out of 5
following a purchase from 24/12/2013
following our order in September 2013 the springs were not the right size. we had to call you to get the right ones now problem solved good quality material
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Cédric L.
Rating: 5 out of 5
following a purchase from 19/11/2013
Great advice and after-sales service. Top product.
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Elodie L.
Rating: 5 out of 5
following a purchase from 12/11/2013
Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!
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Christophe P.
Rating: 5 out of 5
following a purchase from 03/12/2013
very satisfied, the contacted people are nice and very serious, no problem...
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Valérie L.
Rating: 5 out of 5
following a purchase from 11/11/2013
Very professional
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Nadege M.
Rating: 4 out of 5
following a purchase from 23/12/2013
Fast and correct delivery now the weather has not yet allowed us to assemble the trampoline!!!
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Laurence G.
Rating: 5 out of 5
following a purchase from 18/11/2013
Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast :) I recommend excellent quality/price ratio
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Jean-françois R.
Rating: 4 out of 5
following a purchase from 28/10/2013
The delivered material is more beautiful than in the photos on the site, of very good quality, very well packaged. The essential instructions are well written. One part had a slight defect: a female tube missing a hole to engage the safety of the male tube (safety net). For even more convenience, a small assembly video on the site would be welcome.
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Response from France Trampoline
Hello, thank you for your comments. We called and you were able to assemble the problematic part anyway. Please note that you can find our assembly videos either in the range of the purchased trampoline (except for the Hip/hop) or on our YOUTUBE channel at France Trampoline. The France Trampoline team
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Nadege L.
Rating: 5 out of 5
following a purchase from 18/11/2013
Disappointed with the color especially if there are others on the cargo. that are not on the site
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Response from France Trampoline
Hello, We acknowledge receipt of your comment (and even if we do not fully understand it). We are sorry to see that the color of the Hop trampoline does not suit you. It is, however, the same color as shown in the photos on the website for the blue trampoline. We have 2 colors for this range: either blue or pink. Apart from the color, we are sure that the trampoline will fully satisfy your children in terms of bounce and durability! The France Trampoline team
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Olivier C.
Rating: 5 out of 5
following a purchase from 28/10/2013
Trampoline delivered on time. The site does not emphasize enough the necessity to buy the protective cover at the same time as the trampoline, to avoid shipping costs for a complementary order
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Response from France Trampoline
Hello, We apologize for this inconvenience. We do put a message in your cart to remind you that we also sell accessories. We apologize if you did not see our ACCESSORIES page. We contacted you on your mobile to see together what we could do about this. We remain at your disposal at 05 56 36 04 62 from Monday to Friday and from 9am-12pm and 1:45pm-5:45pm. The France Trampoline team
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Hélène B.
Rating: 5 out of 5
following a purchase from 10/11/2013
Very good quality trampoline. Impeccable delivery (contact from the carrier to know our availability) It's perfect
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Ina F.
Rating: 5 out of 5
following a purchase from 11/10/2013
Everything went very well and the ordered items perfectly meet our expectations. If needed, we will contact you without hesitation. Good continuation to all of you
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Chloé D.
Rating: 4 out of 5
following a purchase from 06/12/2013
Quality products, clear site, fast delivery... maybe a very slight downside on the assembly guides but professionalism of the team (quick and effective responses to questions)
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Response from France Trampoline
Hello, Thank you for your comments. We strive to regularly improve our assembly instructions throughout the year and we are happy to see that you were fully satisfied with your call. The France Trampoline team
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José I. V.
Rating: 5 out of 5
following a purchase from 22/11/2013
A truly EXCEPTIONAL service. Very happy with the treatment received, the responsiveness in answering our questions, and the quality of the product received. We didn't know this company, but I think it's a clear example of good online sales service. We are very satisfied, and if we know someone interested in buying a trampoline, we will definitely recommend you. Thank you.
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Adrien M.
Rating: 5 out of 5
following a purchase from 19/12/2013
Customer service is attentive, satisfactory product and fast delivery!
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Helene S.
Rating: 5 out of 5
following a purchase from 12/12/2013
Super happy, fast delivery, very good advice, quick and very correct after-sales service
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Michel P.
Rating: 5 out of 5
following a purchase from 06/11/2013
Very fast delivery. The protective cover has been improved compared to the first one purchased (bungee to attach it, more water drainage provided.)
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Response from France Trampoline
Hello, Thank you for your comment. We are evolving our products based on your requests and needs. We remain at your disposal if needed. The France Trampoline team.
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Jérôme V.
Rating: 4 out of 5
following a purchase from 12/11/2013
Quality service.
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Jean-michel G.
Rating: 5 out of 5
following a purchase from 22/10/2013
Fast transaction, no delivery issues. Impeccable material. Simple assembly. Small downside: the assembly instructions for the ladder are not very clear.
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Response from France Trampoline
Hello, Thank you for your comment. We left you a message on your mobile to know exactly what issue you encountered so that we can improve it if necessary. We remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.
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Annie A.
Rating: 5 out of 5
following a purchase from 22/10/2013
100% satisfied, delivery, installation and assembly, my 4 little grandchildren very satisfied (4, 7 and 9 years old), the parents too!
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Alain G.
Rating: 4 out of 5
following a purchase from 26/11/2013
Review on the evaluation system: not extraordinary and not very clear
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Guillaume N.
Rating: 4 out of 5
following a purchase from 02/12/2013
Efficient site
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Lorenzo M.
Rating: 4 out of 5
following a purchase from 16/12/2013
Clear, quick to send, instructions in the packages very well done. Only small remark to reach perfection: The packages were well wrapped in cellophane, but the cardboard boxes were extremely dusty, very very dirty (as if the storage was not done in good conditions and the material had been in stock for a long time... :-()! This obviously did not deteriorate the material, but it does not favor a nice image of what will come out of the box! That said, we are in the detail. Best regards. ***
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Response from France Trampoline
Hello, We thank you for your positive feedback on the entire service. We have nevertheless forwarded your remark to our preparation service. If you have any questions, do not hesitate to call us or send us an email. The France Trampoline team.
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Jean-yves D.
Rating: 5 out of 5
following a purchase from 11/11/2013
We ordered a protective cover for our trampoline during the end-of-year holidays. We received it very quickly, the day after our great surprise. We are therefore very satisfied with the service.
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Olivier L.
Rating: 5 out of 5
following a purchase from 07/10/2013
Fast delivery, clear product details, good quality/price ratio. Availability of accessories or spare parts additionally
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Christophe M.
Rating: 5 out of 5
following a purchase from 15/12/2013
excellent phone support, a technician called me back within 3 hours and the delivery times were very fast. Well done
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Anaud L.
Rating: 5 out of 5
following a purchase from 16/11/2013
Received in 2 days. Perfect and thank you.
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Marc R.
Rating: 5 out of 5
following a purchase from 13/12/2013
Christmas gift that brought joy to our 6-year-old son and received our full satisfaction both for its quality, its originality (we chose an oval trampoline), and for the responsiveness and efficiency of the sales team.
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Hervé L.
Rating: 5 out of 5
following a purchase from 29/11/2013
Product conforms and especially of great quality! The whole set assembles easily. Impeccable service
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Alban B.
Rating: 5 out of 5
following a purchase from 04/10/2013
Very good site. No delivery issues. Very serious customer service. Nothing to report.
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David M.
Rating: 5 out of 5
following a purchase from 25/10/2013
Provider of very high quality, with exceptional professionalism. Order followed, verified and corrected following my error. Resending of damaged parts in a very short time. Well done. Very high quality material
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Florence D.
Rating: 5 out of 5
following a purchase from 04/10/2013
Great site, very clear. Perfect phone reception and quick consideration. Perfect delivery to the storage point. Nothing to really say, great service and great product quality.
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Iñigo E.
Rating: 4 out of 5
following a purchase from 22/11/2013
Easy and clear purchase. Shipping without problems. I made an inquiry during the purchase process, but I have not received a response.
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Response from France Trampoline
Good afternoon, Thank you very much for your comment. I have sent you an email responding to your inquiry. I apologize for the delay in our response. Best regards, The Jump'in Spain team
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Christian L.
Rating: 5 out of 5
following a purchase from 10/10/2013
excellent consideration of my request and fast delivery
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Mortier G.
Rating: 4 out of 5
following a purchase from 03/10/2013
I found what I was looking for without too much difficulty.
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Gerard M.
Rating: 5 out of 5
following a purchase from 28/11/2013
very satisfied, fast delivery, and appreciated order control
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Noelle C.
Rating: 5 out of 5
following a purchase from 16/10/2013
very satisfied, the trampoline seems to be of very good quality, the safety net is really sturdy!
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Catherine C.
Rating: 5 out of 5
following a purchase from 08/10/2013
Very good
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