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L
Rating: 5 out of 5
Top delivery. Pleasant and professional delivery person
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Fast delivery, product in perfect condition
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C
Rating: 3 out of 5
Trampoline received quickly but with legs that have paint chips and a non-functional bracket to secure the posts.
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Response from France Trampoline
Hello, We apologize for the inconveniences encountered with your trampoline. To remedy this situation, we took immediate measures by sending you the basketball hoop as a goodwill gesture, as you requested, along with the missing bracket. We hope this action has contributed to your satisfaction and that you can now fully enjoy your trampoline. Best regards, The France Trampoline team
J
Rating: 3 out of 5
The arch does not hold well in the safety net, I have already requested to receive a 10 cm piece to see if it holds better! No positive feedback yet
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J
Rating: 5 out of 5
a product of very high quality and impeccable customer service! long live made in France...
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N
Rating: 5 out of 5
Everything is great!
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C
Rating: 5 out of 5
Good price-performance ratio, compatible with other manufacturers
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C
Rating: 5 out of 5
It is appreciated that we can easily find spare parts, especially a new net for our trampoline purchased from you several years ago. However, the hooks seemed to be smaller but with the old ones, the job is done
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J
Rating: 4 out of 5
Delivery too expensive!
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Fast and careful delivery. Perfect!
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F
Rating: 4 out of 5
Very fast delivery. Good quality products. Assembly information not quite correct regarding the ground mat. The instructions delivered with the product or the online video do not match the received product. Impossible to attach the ground mat as described.
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A
Rating: 5 out of 5
Corresponds exactly to what we expected, the quality is there
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J
Rating: 5 out of 5
Order and delivery very fast, all good, it's perfect
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L
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
We ordered a Ninja Max Pack course. The delivery was fast and problem-free. The quality is really very good and we are absolutely satisfied with the price-performance ratio. Absolute recommendation!
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E
Rating: 5 out of 5
Fast delivery, Quality product, our son is very happy with his birthday gift
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M
Rating: 5 out of 5
Clarity of information and tracking. Fast delivery
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M
Rating: 5 out of 5
We are happy to have found you. Already for the spare parts that fit our trampoline purchased in Belgium 10 years ago. The welcome was very professional. We plan to place an order to equip our grandchildren.
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C
Rating: 4 out of 5
Good listening, correct service
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N
Rating: 5 out of 5
Matches my search
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V
Rating: 5 out of 5
Excellent customer service!!
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Y
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Good fun products for children
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J
Rating: 4 out of 5
Delivery completed without problems and within the expected time.
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C
Rating: 5 out of 5
On time, intact package, excellent material and corresponding.
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S
Rating: 3 out of 5
Very good product, however the materials are much thinner than the old trampolines. I give 3 stars because I find it extremely unfortunate that it is so expensive to buy a whole trampoline rather than the parts to restore the existing one. I don't find it very ecological or economical.
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Response from France Trampoline
Hello, Thank you for sharing your opinion on our product. We take your comments into account, however, it is important to note that the materials used may vary depending on the trampoline model chosen. You opted for our entry-level trampoline Start'up, which is designed with lighter and thinner materials to offer an affordable product. If you are looking for a quality similar to what you had before, we recommend you look towards our round Jump'up or Boost'up models, which offer a more robust and durable structure. Additionally, when ordering multiple spare parts, feel free to contact us by email or phone. We would be happy to offer you a discount on the lot, as we understand that it can be costly to order many parts at once. If you have any other questions or concerns, please do not hesitate to contact us at any time. Best regards, The France Trampoline team.
M
Rating: 4 out of 5
Well received. Solid and reliable material but the assembly guide lacks precise details for certain steps and the fasteners received were different from those indicated in the same guide. Posts difficult to fit into the intended support. Forcing required. Nice final result after quite a bit of sweating to assemble it.
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C
Rating: 5 out of 5
Fast delivery, easy assembly!
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V
Rating: 5 out of 5
Perfect
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T
Rating: 5 out of 5
A product that meets expectations for the pleasure of the little group, and excellent delivery tracking.
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F
Rating: 4 out of 5
Very happy
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V
Rating: 5 out of 5
Good product, the boys are delighted from 14 years to 4 years
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S
Rating: 5 out of 5
Home delivery of the trampoline was done in a few days, it's very fast, custom-made. Pure happiness.
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H
Rating: 5 out of 5
The weighted bags are of very good quality, durable, waterproof, easily manageable thanks to the handles. Personally, we have repurposed their use as we use them to hold our pool cover without having to drill our tiles! Careful and fast delivery
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A
Rating: 5 out of 5
Several products purchased from you
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J
Rating: 5 out of 5
Perfect 👌
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H
Rating: 4 out of 5
Everything went well. The advisor's callback was very quick and efficient. Thank you
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S
Rating: 5 out of 5
Perfect!
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J
Rating: 4 out of 5
Fast delivery but a bit expensive
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