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C
Rating: 5 out of 5
very good product at first glance, we will see over time. for now only happiness for my daughter and the whole family.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
An excellent quality-price ratio for the happiness of the children. Friendly and available after-sales service.
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P
Rating: 5 out of 5
We did not choose FRANCE TRAMPOLINE by chance, some find quality material at very reasonable prices and equipped with an efficient and lasting after-sales service. Delivery times are extraordinarily short and therefore very attractive (online order on Saturday afternoon and receipt of the order the following Tuesday morning).
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C
Rating: 5 out of 5
No issues, product delivered quickly and matching the description on the site.
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T
Rating: 5 out of 5
FROM ORDER TO DELIVERY TO ASSEMBLY OF THE TRAMPOLINE EVERYTHING IS PERFECT, we will see in the long term the condition of the product but I think it is really good merchandise!!!!! and the phone reception is very good as well.
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N
Rating: 5 out of 5
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I
Rating: 5 out of 5
Thank you for the advice given, the speed of response and delivery of the ordered tarp, and congratulations because it is very rare today not to have to go through multiple steps before getting a satisfactory response.
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S
Rating: 5 out of 5
Out of stock on one of the ordered products was immediately managed by an operator who replaced the product with a larger one... and for the same price!!!! We appreciated it! Fast and friendly delivery.. Good quality product, the children love it!!!!
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S
Rating: 5 out of 5
Fast professional, only downside the transport was not very friendly during delivery.
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V
Rating: 4 out of 5
Satisfactory service, despite a supply problem.
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G
Rating: 4 out of 5
Very good service. Very happy. To recommend.
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F
Rating: 5 out of 5
Very good quality. Fast delivery.
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C
Rating: 5 out of 5
Good material, attractive prices.
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B
Rating: 4 out of 5
Quality material, in accordance with what is described on the site. Delivery time respected.
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N
Rating: 4 out of 5
Top collaboration. Very fast delivery. Easy to assemble!
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C
Rating: 4 out of 5
Fast delivery, good quality of the trampoline.
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M
Rating: 5 out of 5
I appreciated the advice from the site and the phone call for verification before confirming the order. The product was therefore perfect.
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S
Rating: 5 out of 5
Trampoline received in less than a week of very good quality, easy to assemble. The children are thrilled.
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M
Rating: 5 out of 5
Product of very poor quality and very fast delivery.
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P
Rating: 5 out of 5
EXPRESS SERVICE AND EXCELLENT QUALITY! I AM COMPLETELY SATISFIED++++++
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J
Rating: 5 out of 5
Delivery in accordance with the order, verified by phone, within the precisely indicated time frame
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C
Rating: 5 out of 5
The kids are super happy, the trampoline is very good, but you need to be quite strong to assemble it... I don't know if there are assembly videos on your site, I managed without with my 9-year-old son, but if there are any I advise future users to watch them beforehand to save time.
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E
Rating: 5 out of 5
Very good service, fast delivery, product matching the announced description.
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C
Rating: 5 out of 5
Easy to assemble and of very good quality.
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M
Rating: 5 out of 5
Delivery time respected satisfactory quality price ratio
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I
Rating: 4 out of 5
fast delivery good quality impression French manufacturing is not noted on the packaging so I have doubts about the product's origin no info on the place of manufacture
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É
Rating: 5 out of 5
Solid material, easy to assemble. Let's hope it lasts over time...
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M
Rating: 5 out of 5
We are very happy with our purchase, delivery on time, easy assembly, guaranteed fun.
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E
Rating: 4 out of 5
The basic product is robustly designed, and gives the impression of safety in use. Easy to assemble and install... Until the "protective roof" which is almost "impossible" to install, even with several adults, because at an ABSOLUTELY INACCESSIBLE height. How to build and place the frame? How to lock the "velcro" around the bars of the structure more than 3 meters above the mat? I wonder how it is possible to consider dismantling it in case of wind! This accessory is not at the technical level of the rest of the material. It feels like an add-on, a patch-up, let's hope it won't be the cause of the destruction of the whole... in case of wind for example.
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Response from France Trampoline
Hello Sir, we thank you for taking the time to detail your situation and we apologize for the inconvenience caused by our accessory. This protective roof is indeed difficult to install due to its height, it is necessary to have two people during installation. Please know that we take your comments into account to improve this product very soon. We thank you for your understanding and remain at your complete disposal. Best regards. The France Trampoline team.
M
Rating: 5 out of 5
Easy to use website, quick delivery for a quality product.
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D
Rating: 5 out of 5
I bought this trampoline 3.60m with 4 legs for my 2 boys' birthday 4 & 7 years old, I recommend it to all parents who want to give this type of gift to their children. Safety, quick assembly I took less than 2 hours alone nothing complicated, Attractive price compared to the quality from its competitors Decathlon, Go Sport....
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P
Rating: 5 out of 5
fast delivery and excellent quality trampoline. Easy assembly: all positive!
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C
Rating: 4 out of 5
a bit long delay I would like to be able to benefit from some additional springs some have stretched very good trampoline overall
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Response from France Trampoline
Hello, we thank you for your message and apologize for the inconvenience caused by this spring issue. One of our sales representatives will contact you by phone today to understand the origin of this problem. We invite you to provide us with some photos of the damaged springs. Once we have that, we can send you the replacement springs. Best regards, the France Trampoline team.
F
Rating: 5 out of 5
Delivery time and service met my expectations easy assembly
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C
Rating: 5 out of 5
After purchasing a jump-up in 3m60, I have nothing but compliments to make on all points of view. The listening, the advice, the availability, the friendliness of the telephone service, for the transport: ordered on Thursday afternoon received the package on Tuesday noon with a call from the driver to confirm the time, the pallet was kindly moved in front of the house, for the assembly, between the videos and the instruction booklet, no problem we did it with two girls in 3 hours... advice: just plan in addition to the flat wrench delivered in the package: a 10 pipe wrench for time saving, the quality is good, nothing to complain about. The kids are really having fun and are safe.
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A
Rating: 5 out of 5
Fast delivery despite the August 15th bridge, ordered on Sunday evening and delivered on Friday morning. Easy assembly, well explained. The kids are delighted, looks solid to see over time. Very good product.
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J
Rating: 5 out of 5
EASY CONTACT. CLEAR ANSWERS. QUALITY TRAMPOLINE. FAST DELIVERY. SIMPLE AND CLEAR ASSEMBLY INSTRUCTIONS.
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M
Rating: 4 out of 5
fast delivery quality material thank you
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J
Rating: 4 out of 5
Good product Good quality of service (efficient website and correct delivery time) However, packaging a bit limited (recovery pallet in very poor condition) And a few small defects on the product (some springs with inverted hooks, and stitching with protruding thread)
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Response from France Trampoline
Hello, we thank you for taking the time to detail your situation and we apologize for the inconvenience caused. Unfortunately, it sometimes happens that certain packages are damaged during transport. We cannot remedy these unforeseen events. Please know that you are completely entitled to refuse your order due to a pallet or package in poor condition. The return costs are then at our expense and we resolve the issue promptly so that you are delivered in good conditions. Regarding the defects noted on your trampoline, we invite you to send us photos of the defective elements. Our sales team will then be able to understand and find a solution to your problem. Best regards, the France Trampoline team.
C
Rating: 5 out of 5
Very fast delivery: order placed on Friday evening and trampoline received on Wednesday morning! Very nice trampoline, thick spring protectors on this model (jump up 3.60m), safety net looks sturdy and no issues with assembly but you need at least 2 people.
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