Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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Jean Marie D.

Published on 08/05/2023 à 18h44 following a purchase from 16/04/2023

Nothing to report, very good.

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Arnaud G.

Published on 08/05/2023 à 18h32 following a purchase from 17/04/2023

Smooth transaction, I recommend this seller.

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Daniel D.

Published on 08/05/2023 à 16h23 following a purchase from 17/04/2023

Excellent contact. Very professional service.

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Etienne H.

Published on 08/05/2023 à 13h18 following a purchase from 16/04/2023

Good product but instructions could be improved easily

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Blandine F.

Published on 08/05/2023 à 10h52 following a purchase from 16/04/2023

Perfect

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Patrick N.

Published on 08/05/2023 à 09h48 following a purchase from 16/04/2023

Very good service

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Vincent R.

Published on 08/05/2023 à 08h38 following a purchase from 17/04/2023

Order perfectly received. Good quality product and perfectly suited to our trampoline.

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Rosa W.

Published on 07/05/2023 à 21h56 following a purchase from 21/03/2023

We thank you for the free and fast delivery of the jumping mat. Thank you and best regards from Waldviertel.

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Sylvain A.

Published on 07/05/2023 à 21h34 following a purchase from 17/04/2023

We have been sourcing from you for a few years because we are satisfied with the products and advice.

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Saumon P.

Published on 07/05/2023 à 19h47 following a purchase from 13/04/2023

Nothing to report

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Arnaud B.

Published on 07/05/2023 à 17h46 following a purchase from 17/04/2023

Very fast delivery.

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Bruno H.

Published on 07/05/2023 à 15h17 following a purchase from 15/04/2023

Quick and careful shipping, good quality-to-price ratio

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Marion B.

Published on 07/05/2023 à 13h12 following a purchase from 17/04/2023

Really great material

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Thomas K.

Published on 07/05/2023 à 10h34 following a purchase from 26/03/2023

Uncomplicated, fast delivery. The ordered spare part is of better quality than the original product (original product from another manufacturer). I am very satisfied.

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Maria B.

Published on 07/05/2023 à 10h24 following a purchase from 27/03/2023

A brilliant trampoline! Our daughter is very happy!

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Antoine M.

Published on 06/05/2023 à 11h29 following a purchase from 11/04/2023

top

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Patrick S.

Published on 05/05/2023 à 18h11 following a purchase from 11/04/2023

Product conforms. Fast delivery

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Caroline C.

Published on 05/05/2023 à 16h16 following a purchase from 13/04/2023

Perfect, superb quality, fast shipping. TOP

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Carole T.

Published on 05/05/2023 à 14h36 following a purchase from 12/04/2023

The after-sales service completely met my expectations with a lot of kindness and my request was handled quickly. I am very satisfied.

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Nicole R.

Published on 05/05/2023 à 08h28 following a purchase from 11/04/2023

Conscientious seller who contacted me before sending the replacement part to ensure it was suitable. Received within the indicated time (quickly) and the part is perfect and of excellent quality. The price is not much higher than elsewhere and the quality of service is remarkable. Recommended!

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Jean Marie D.

Published on 04/05/2023 à 21h54 following a purchase from 13/04/2023

Perfect, exactly meets my expectations

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Emmanuel D.

Published on 04/05/2023 à 21h36 following a purchase from 08/04/2023

Perfect product, my children, a snowboarder and a gymnast love the quality of the bounce

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Celine S.

Published on 04/05/2023 à 19h33 following a purchase from 10/04/2023

quality product, very satisfied!

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Joel C.

Published on 04/05/2023 à 19h20 following a purchase from 13/04/2023

Quality information provided by phone to avoid mistakes when the dimension does not exactly match the products offered on the website. Product (replacement trampoline mat) received quickly and fits perfectly.

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Philippe P.

Published on 04/05/2023 à 15h46 following a purchase from 06/04/2023

Advice, responsiveness, and quality of products. I recommend

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Francois C.

Published on 04/05/2023 à 14h37 following a purchase from 12/04/2023

Great product, quite easy to assemble alone.

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Gilles S.

Published on 04/05/2023 à 12h35 following a purchase from 22/03/2023

On time, as expected, conforms

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Alexandra S.

Published on 04/05/2023 à 12h29 following a purchase from 10/04/2023

Very well spent

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Jerome D.

Published on 04/05/2023 à 11h15 following a purchase from 11/04/2023

Hello, we are very happy with the octopulse trampoline, however our net is torn, we had to buy a new one, we found the price excessive and the quality lesser.

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Response from France Trampoline Published on 11/04/2023

Dear Sir or Madam, we have noted your comment about the protective net purchased as a spare part. After checking our technical specifications, the original net and the one in spare parts are made from the same material. This new net will ensure the safety of your children on the trampoline. The France Trampoline team

Julien L.

Published on 04/05/2023 à 10h35 following a purchase from 09/04/2023

During the reassembly of our jump up 360 trampoline, we lost a plastic spacer that serves as a link between the posts and the feet. We had to buy a set of 16 complete brackets when we only needed one piece (by the way, we have since found the lost spacer!) Ecologically and financially, it is absurd not to be able to buy a common piece separately that is also common to many France trampoline models. Given the quite high price of your models, it would probably be wise to provide 2 or 3 extra accessories in case of loss, as large furniture brands do, which avoids a lot of after-sales service. We received the package 10 days after the order, the post does have delays but it seems to me that it was a private provider.

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Response from France Trampoline Published on 13/04/2023

Dear Sir or Madam, we have taken your comments into account. We are delighted to read that you have found the piece you lost. Regarding the packaging of spare parts, we offer more than 500 and we try to provide the best possible solutions for our customers and the planet. The France Trampoline team.

Jean Paul R.

Published on 04/05/2023 à 09h14 following a purchase from 12/04/2023

Very good service

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Loïc I.

Published on 04/05/2023 à 08h44 following a purchase from 11/04/2023

Very good

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Philippe A.

Published on 04/05/2023 à 08h37 following a purchase from 10/04/2023

Simple, fast, and efficient.

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Mélanie A.

Published on 03/05/2023 à 21h29 following a purchase from 10/04/2023

Very satisfied with the received products, the outdoor Ninja course. Conforms to the description and very well packaged. Small improvement: when will there be second-hand cardboard shipments?

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Josette L.

Published on 03/05/2023 à 21h14 following a purchase from 12/04/2023

Excellent quality for the climbing dome and the rope. My grandchildren are delighted

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José D.

Published on 03/05/2023 à 19h20 following a purchase from 10/04/2023

For the order of spare parts, it is sometimes difficult to find the right reference because the trampoline manual does not specify the exact reference of the product (generic manual for a range of different products).

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Maryse S.

Published on 03/05/2023 à 18h31 following a purchase from 10/04/2023

Good product but the size of the tent does not match the rest. Exchange made but delay one week.

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Response from France Trampoline Published on 10/04/2023

Hello, We apologize again for the inconvenience caused. However, you contacted us on 04/24/2023, informing us of the problem encountered regarding the size of your tent. On the same day, we shipped a new order, which was delivered on 04/27/2023, three days later. We strive, as best we can, to always handle all customer service requests in a reasonable time frame, for the best satisfaction of our customers. The France Trampoline team.

Fabrice P.

Published on 03/05/2023 à 17h33 following a purchase from 10/04/2023

Order quickly sent, nothing to say.

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Marcel M.

Published on 03/05/2023 à 16h50 following a purchase from 11/04/2023

A team that has spring! Quality products that meet expectations 😄 Thank you

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Louis L.

Published on 03/05/2023 à 15h53 following a purchase from 10/04/2023

I am very satisfied. The order even arrived faster than I expected

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