Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3, 4 and 5 stars

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Nathalie F.

Published on 03/04/2023 à 21h10 following a purchase from 12/03/2023

Good provider, nothing to complain about.

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Fabien H.

Published on 03/04/2023 à 20h12 following a purchase from 13/03/2023

Nothing to report. Order received on time.

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Patrice S.

Published on 03/04/2023 à 17h45 following a purchase from 13/03/2023

Hello, you met my expectations with speed and professionalism. Thank you again.

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Gaelle T.

Published on 03/04/2023 à 12h41 following a purchase from 11/03/2023

Super experience and quality material!

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Serge P.

Published on 03/04/2023 à 08h52 following a purchase from 12/03/2023

Products meet my expectations. Good quality.

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Mireille B.

Published on 03/04/2023 à 08h11 following a purchase from 12/03/2023

Very good product, conforms to the description, very sturdy.

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Gael C.

Published on 02/04/2023 à 19h10 following a purchase from 13/03/2023

Always available. Great!

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Anne-Françoise P.

Published on 02/04/2023 à 17h11 following a purchase from 13/03/2023

The perfect company. A company that still cares about its customers and not just a order number. Someone called me almost immediately after my order was placed to ensure that my need matched the use of the item. And a package sent the same day. A very cordial contact. Thank you. I haven't used my purchase yet. But given the phone contact, I have no doubt about the quality of the product and if there is a problem, I have no doubt about the after-sales service.

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Sophie P.

Published on 02/04/2023 à 10h40 following a purchase from 11/03/2023

Super fast delivery, product easy to install. The only disappointment is that the quality of the net is not as good as the original net.

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Marie-José L.

Published on 02/04/2023 à 09h57 following a purchase from 13/03/2023

Nothing to report. Very good.

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Virginie V.

Published on 02/04/2023 à 08h24 following a purchase from 11/03/2023

Very good, quick delivery, product as described.

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Manuel V.

Published on 31/03/2023 à 19h54 following a purchase from 08/03/2023

All good.

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Sandrine G.

Published on 31/03/2023 à 16h57 following a purchase from 08/03/2023

Order arrived quickly. Assembly with 2 people. Allow 1 hour. Follow the instructions well

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Francis D.

Published on 31/03/2023 à 11h57 following a purchase from 08/03/2023

Very good quality, careful and serious finish

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Corinne A.

Published on 30/03/2023 à 21h55 following a purchase from 08/03/2023

Very nice quality

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Eric L.

Published on 30/03/2023 à 21h12 following a purchase from 07/03/2023

Hello, I am not satisfied with the carrier, he did not deliver the product on the day we agreed. I waited all day because he announced delivery during the time slot from 8 am to 6 pm and he did not come. I lost that day waiting so I decided to go pick up my package at the warehouse. Back then, the customer was king and now it is no longer the case. I really regret that... Regards.

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Olivia D.

Published on 30/03/2023 à 16h12 following a purchase from 09/03/2023

Fast shipping and very good quality

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Leslie L.

Published on 29/03/2023 à 15h55 following a purchase from 07/03/2023

Very happy with this zip line that brings joy to my children, speed of shipping

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Marc D.

Published on 29/03/2023 à 10h15 following a purchase from 09/03/2023

I bought spare parts. I had very competent and efficient contacts.

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Michel M.

Published on 29/03/2023 à 09h47 following a purchase from 09/03/2023

I have not yet unpacked the ordered net as I am waiting for the availability of a helper

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Le Gars C.

Published on 28/03/2023 à 17h14 following a purchase from 05/03/2023

Fast delivery, easy installation, for now very good quality, to see over time. The net we ordered is compatible with our trampoline purchased elsewhere.

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Brigitte G.

Published on 28/03/2023 à 16h59 following a purchase from 05/03/2023

very good product and fast delivery

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Markus T.

Published on 28/03/2023 à 09h15 following a purchase from 14/02/2023

Everything is great, thank you

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Alain C.

Published on 28/03/2023 à 08h19 following a purchase from 05/03/2023

No problem.......material well packaged. Tools a bit light

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Jessica Perrin L.

Published on 27/03/2023 à 21h29 following a purchase from 03/03/2023

very good discovery of the site. Item conforms to our expectations, very good product I recommend. I am a childminder and the little ones love this game that works both indoors and outdoors as it does not rust.

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Marilyn G.

Published on 27/03/2023 à 21h19 following a purchase from 06/03/2023

Quality item and compliant

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Beatrice D.

Published on 27/03/2023 à 19h41 following a purchase from 03/03/2023

Not installed yet. We are waiting for nice days.. for now what I can say is that the product is very well packaged. Received quickly. I will get back to you when the children use it.

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Stephanie F.

Published on 27/03/2023 à 17h47 following a purchase from 05/03/2023

Good relationship

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Jacques P.

Published on 27/03/2023 à 08h21 following a purchase from 03/03/2023

Delivery time respected

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Olivier V.

Published on 26/03/2023 à 19h28 following a purchase from 02/03/2023

He never found the address of the house and never showed up there either

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Aurélie S.

Published on 26/03/2023 à 17h40 following a purchase from 05/03/2023

Perfect

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Emanuel H.

Published on 26/03/2023 à 10h56 following a purchase from 11/02/2023

Top quality, I am very satisfied

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Frederic R.

Published on 24/03/2023 à 20h44 following a purchase from 23/02/2023

Fast delivery and easy to replace the spare parts of my trampoline. Customer support is serious. France Trampoline remains the reference for trampolines and after-sales support.

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Julien C.

Published on 24/03/2023 à 14h50 following a purchase from 02/03/2023

Compliant with the description, no problem

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Christine D.

Published on 23/03/2023 à 22h16 following a purchase from 27/02/2023

Very satisfied..

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Francoise C.

Published on 23/03/2023 à 18h18 following a purchase from 02/03/2023

Overall very happy. The assembly instructions for the zip line were a bit light. You need to be a bit handy to get it done.

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Corinne M.

Published on 23/03/2023 à 17h57 following a purchase from 01/03/2023

very good quality of listening and personalized advice, speed and efficiency, the material is of quality and 9 years after the purchase of a trampoline we still find spare parts (after a storm)

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Raphaël B.

Published on 23/03/2023 à 16h25 following a purchase from 01/03/2023

quality product and very fast delivery

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Adriana Z.

Published on 23/03/2023 à 12h30 following a purchase from 22/09/2022

I was very satisfied, you can rely on them

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Anne D.

Published on 22/03/2023 à 19h40 following a purchase from 23/02/2023

The order is easy, the delivery is fast and the carrier is reliable. One remark however on the product. We found it disappointing that the screw thread of some elements was so damaged that it was unusable! We had to buy screws again to finalize the assembly!

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Response from France Trampoline Published on 23/02/2023

Hello, We are sorry to hear that you encountered a problem with the screws of your climbing dome. Can you tell us which screws were damaged? Can you send us photos? As soon as we receive the photos we can address the problem encountered under the warranty, which is 1 year on our climbing domes. We remain at your disposal by email at [email protected] or by phone at 05.56.36.04.62 Best regards, The France Trampoline team