Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3, 4 and 5 stars

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Y
Yves D.
Rating: 5 out of 5
following a purchase from 30/08/2022
fast service, well-packaged parcel
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Patrice T.
Rating: 5 out of 5
following a purchase from 26/08/2022
Top customer service, well done.
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Yvonne H.
Rating: 5 out of 5
following a purchase from 24/07/2022
Fast delivery, product good quality and easy to assemble.
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Nadege B.
Rating: 5 out of 5
following a purchase from 20/08/2022
I appreciated the message asking for useful information to ensure that the order matched the characteristics of my trampoline
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Jean-louis J.
Rating: 5 out of 5
following a purchase from 25/08/2022
Excellent: great choice and ad hoc verification of desired products. It remains to be seen over time the quality of the products.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 17/08/2022
Perfect
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Eric R.
Rating: 5 out of 5
following a purchase from 04/08/2022
Good understanding of the problem, help and effective reaction
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Yoann V.
Rating: 5 out of 5
following a purchase from 23/08/2022
Perfect very good nothing to say
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Lucienne P.
Rating: 5 out of 5
following a purchase from 23/08/2022
An impeccable service
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Gaby M.
Rating: 5 out of 5
following a purchase from 25/08/2022
excellent
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Didier Q.
Rating: 5 out of 5
following a purchase from 20/05/2022
Excellent welcome and response to the question asked. Fast and efficient.
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Marie-laure P.
Rating: 5 out of 5
following a purchase from 25/08/2022
A top-notch customer service that reacted quickly to resolve my issue. Very professional.
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Yves-henri H.
Rating: 5 out of 5
following a purchase from 17/08/2022
Super quality. Nothing to complain about. Thank you
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Denis V.
Rating: 3 out of 5
following a purchase from 23/08/2022
Everything is well arranged, and it can be when you see the shipping cost which is almost equivalent to the product that must weigh around 100g. You should consider a solution more adapted to your clientele. Best regards ***
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Response from France Trampoline
Hello, We have taken your comments regarding the shipping costs of your shipment into account. Indeed, we very rarely have requests for shipments by Chronopost for batches of carabiners or other small spare parts, therefore the transport offer by Chronopost is not suitable for small shipments. We will study the possibility of offering a more suitable offer for requests for express shipment of light products. For your future requests, do not hesitate to contact our customer service directly, available by email or by phone (05 56 36 04 62) from Monday to Friday from 9:00 am to 12:15 pm and then from 1:45 pm to 5:30 pm.
E
Emilie B.
Rating: 5 out of 5
following a purchase from 23/08/2022
Delivery and order top-notch, no issues, we are all very happy with the climbing dome. Easy to assemble.
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Philippe L.
Rating: 5 out of 5
following a purchase from 02/08/2022
SERIOUS AND GOOD AFTER-SALES SERVICE
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Judi C.
Rating: 5 out of 5
following a purchase from 23/08/2022
Excellent advice and service.
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Herve M.
Rating: 5 out of 5
following a purchase from 08/08/2022
Excellent
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Isabelle M.
Rating: 5 out of 5
following a purchase from 15/08/2022
Impeccable
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Betty D.
Rating: 5 out of 5
following a purchase from 06/08/2022
Received on time, pleasant carrier
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Richard Et Francoise P.
Rating: 4 out of 5
following a purchase from 13/08/2022
I do not give 5 stars because the protection mat for the springs is of very very inferior quality to the original (material, thickness ...) For the rest, it's very good
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Denis C.
Rating: 5 out of 5
following a purchase from 09/08/2022
The trampoline I ordered matched exactly what I was looking for.
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Stéphanie C.
Rating: 5 out of 5
following a purchase from 10/08/2022
Top quality product. Fast and compliant delivery
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Muriel F.
Rating: 5 out of 5
following a purchase from 02/08/2022
Very good product, delivered very quickly
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Danièle S.
Rating: 5 out of 5
following a purchase from 29/07/2022
Exemplary speed needs
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Belen G.
Rating: 5 out of 5
following a purchase from 08/08/2022
We placed an order for one piece and they sent it in a short time. I am satisfied and I would recommend them.
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Virgil L.
Rating: 5 out of 5
following a purchase from 17/08/2022
Great communication and fast shipping Perfect
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Delphine E.
Rating: 5 out of 5
following a purchase from 19/08/2022
Good product, good delivery.
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Gislain P.
Rating: 4 out of 5
following a purchase from 21/08/2022
Maybe it lacks protections for the trees and a second cable 'not optional' otherwise fast delivery and compliant product
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Stephane D.
Rating: 5 out of 5
following a purchase from 10/08/2022
Perfect. Quality trampoline
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Claude S.
Rating: 4 out of 5
following a purchase from 16/08/2022
Experienced seller, to recommend
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David V.
Rating: 4 out of 5
following a purchase from 12/08/2022
***
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Vincent P.
Rating: 5 out of 5
following a purchase from 20/08/2022
Trampoline Jump'up 430 received very quickly, complementary and in good condition. Product perfectly meets my expectations in terms of sturdiness, bounce, and ease of assembly. My children are happy.
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Solange A.
Rating: 4 out of 5
following a purchase from 20/08/2022
The material seems to be of good quality, we will see in use and against the weather since the trampoline is installed in the garden. We assembled it with two people. A bit of difficulty with the installation of the springs, hence the need to read the instructions carefully.
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C
Cyril C.
Rating: 5 out of 5
following a purchase from 08/08/2022
Quality product easy to assemble Nothing to say
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Alain P.
Rating: 5 out of 5
following a purchase from 15/08/2022
Satisfied customer.
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Sébastien M.
Rating: 5 out of 5
following a purchase from 19/08/2022
The delivery person was very professional. Easy assembly.
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Sabine D.
Rating: 4 out of 5
following a purchase from 03/08/2022
Good product and fast shipping
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Emmanuelle M.
Rating: 5 out of 5
following a purchase from 12/08/2022
Very good
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Anne Marie S.
Rating: 5 out of 5
following a purchase from 17/08/2022
Following a delivery delay, the ordered trampoline net was left in a barn. When I found it, it was too small. You exchanged it for me, a nice commercial gesture. I sent back the too small one. Thank you for this commercial conduct. Ams
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