Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3, 4 and 5 stars

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Arnaud I.

Published on 14/11/2022 à 19h36 following a purchase from 03/10/2022

Nothing to say, everything was clear, detailed, and the product was as described.

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Bérengère T.

Published on 14/11/2022 à 17h45 following a purchase from 05/10/2022

The site is very user-friendly, I quickly found what I was looking for. The zip line was received quickly and the product matches the description. We installed it easily with two people, the instructions were clear and easy to understand. The material seems to be of very good quality. Our child loves it. I am delighted with my purchase.

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Aurelie C.

Published on 14/11/2022 à 13h48 following a purchase from 22/10/2022

Top zip line, both kids and adults can have fun

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Mélanie R.

Published on 13/11/2022 à 20h47 following a purchase from 10/10/2022

My daughter is thrilled with her trampoline. You can tell it's very good quality!

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Mondane C.

Published on 13/11/2022 à 20h37 following a purchase from 23/10/2022

Clear instructions for quick installation.

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Carole B.

Published on 13/11/2022 à 12h31 following a purchase from 23/10/2022

Perfect

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Patrick B.

Published on 10/11/2022 à 17h15 following a purchase from 20/10/2022

Very good

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Gerard M.

Published on 10/11/2022 à 12h13 following a purchase from 20/10/2022

Nothing to complain about! Deadlines and quality are respected

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Francois D.

Published on 10/11/2022 à 09h49 following a purchase from 21/10/2022

I had a problem with an incompatible spring and the after-sales service was impeccable.

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Élise T.

Published on 08/11/2022 à 12h17 following a purchase from 16/10/2022

Excellent advice, which was given to me even though I hadn't asked for it. It helped me avoid making the wrong order. I really appreciated my phone contact with the person who called me. I even mentioned at that moment that it was rare to have such a high-quality commercial approach on websites.

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Françoise M.

Published on 07/11/2022 à 17h51 following a purchase from 14/10/2022

Very good service

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Roseline S.

Published on 06/11/2022 à 19h10 following a purchase from 16/10/2022

Quick reception, well-packaged product

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Hubert P.

Published on 05/11/2022 à 21h38 following a purchase from 10/10/2022

Perfect service

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Martine M.

Published on 05/11/2022 à 13h25 following a purchase from 07/10/2022

Very good

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Paz P.

Published on 04/11/2022 à 16h42 following a purchase from 18/09/2022

Very good product and very serious and efficient during delivery

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Yann I.

Published on 04/11/2022 à 12h18 following a purchase from 13/10/2022

everything is perfect: delivery times, quality of the delivery person, contents of the packages, and the product itself, of course!

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Roland G.

Published on 02/11/2022 à 12h16 following a purchase from 10/10/2022

very good

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Claire S.

Published on 01/11/2022 à 19h58 following a purchase from 07/10/2022

availability; understanding, efficiency

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Didier W.

Published on 31/10/2022 à 21h24 following a purchase from 08/10/2022

Everything was perfect: clear site, order, confirmation, fast and free delivery. ...Now all that's left is to set up the zip line! A small remark from a designer: a wooden seat is more valuable, but it would be even better with a rubber toroidal profile fitted tightly, glued.

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Isabelle F.

Published on 31/10/2022 à 21h23 following a purchase from 07/10/2022

The trampoline seems to be of good quality. It lacks some explanations in the manual to facilitate assembly.

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Johan S.

Published on 30/10/2022 à 21h55 following a purchase from 04/10/2022

the quality of the net is very average, we are disappointed

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Response from France Trampoline Published on 06/10/2022

Hello, We are sorry to hear that you are not satisfied with the quality of your textile net. This polyester textile net is very strong with a weight of 100g/m², a material much more resistant than polyethylene, which is a material often used on low-end trampolines. If you encounter a problem with your net, do not hesitate to send us an email with photos at [email protected] or to contact us directly by phone at 0556360462. Best regards, The France Trampoline team

Fauve M.

Published on 30/10/2022 à 17h46 following a purchase from 07/10/2022

Perfect

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Patricia R.

Published on 30/10/2022 à 15h38 following a purchase from 12/09/2022

recommended by my daughter-in-law

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Martin C.

Published on 30/10/2022 à 13h49 following a purchase from 07/10/2022

good

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Antoine D.

Published on 27/10/2022 à 20h35 following a purchase from 06/10/2022

Good product, fast delivery, product hard to find on the site

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Sigrid C.

Published on 27/10/2022 à 10h13 following a purchase from 07/10/2022

tt OK

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Robert J.

Published on 27/10/2022 à 09h28 following a purchase from 19/09/2022

The service was perfect, with the intervention of ***, for the sales representative. The order was executed immediately and delivery took place in the few days that followed. I want to thank the entire France Trampoline team: the sales team, the logistics team for processing and sending the order!

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Sabine B.

Published on 26/10/2022 à 21h54 following a purchase from 04/10/2022

Everything is perfect, from advice to after-sales service, including delivery times.

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Cadiou R.

Published on 26/10/2022 à 16h19 following a purchase from 02/10/2022

Fast and efficient

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Reyes L.

Published on 26/10/2022 à 10h55 following a purchase from 04/10/2022

Good product and quality.

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Jacqueline M.

Published on 25/10/2022 à 18h50 following a purchase from 04/10/2022

Found an accessory for an old model thanks to my contact, delivered very quickly. Quick and friendly contact.

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Marc M.

Published on 24/10/2022 à 10h26 following a purchase from 04/10/2022

4th purchase, always perfect. Fast delivery, quality material, especially do not hesitate to order from France trampoline. That's all that needs to be said

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Nathalie M.

Published on 24/10/2022 à 08h25 following a purchase from 30/09/2022

Very nice trampoline that bounces well, the kids are delighted. However, the package arrived very damaged but no issue with the final product.

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Jean-Christophe L.

Published on 23/10/2022 à 16h40 following a purchase from 01/10/2022

Good

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Marie-Hélène M.

Published on 23/10/2022 à 14h14 following a purchase from 03/10/2022

Very very good after-sales service, I highly recommend. Responsive, parts change the best. A big thank you

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Serge B.

Published on 23/10/2022 à 11h31 following a purchase from 01/10/2022

Good services.

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Kevin R.

Published on 23/10/2022 à 11h21 following a purchase from 02/10/2022

Very good site

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Thibault T.

Published on 20/10/2022 à 14h40 following a purchase from 25/09/2022

Perfect from order to delivery. The product is as described. Assembly is not too complicated and the videos on the site also help a lot.

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Wandy D.

Published on 18/10/2022 à 19h55 following a purchase from 20/09/2022

Perfect, good order tracking, perfect delivery, fast delivery

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Xavier H.

Published on 18/10/2022 à 12h37 following a purchase from 24/09/2022

Very easy order. Very fast delivery. Very friendly and accommodating delivery person. Difficult assembly: the metal elements of the frame fit together poorly. We had to use pulley systems to align the elements properly and fit them together.

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