France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
As is often the case with online orders, delivery remains the weak link. Difficult transport provider to manage. For the rest, product of good design and good quality.
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Response from France Trampoline
Hello, During the entry of your order, you provided an incorrect phone number, so the delivery was delayed. Following this error, the carrier, understaffed during the summer period, took an additional delay to make the delivery. We apologize for the inconvenience caused. The France Trampoline team
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Mickael H.
Rating: 5 out of 5
following a purchase from 31/07/2022
Thank you
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Gérard S.
Rating: 5 out of 5
following a purchase from 31/07/2022
Everything went very well with the order and delivery
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Wieger V.
Rating: 5 out of 5
following a purchase from 30/07/2022
Perfect
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Celine R.
Rating: 5 out of 5
following a purchase from 29/07/2022
👍🏻👩👧👦👩👧👦
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Elise N.
Rating: 5 out of 5
following a purchase from 29/05/2022
Very good.
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Laurent R.
Rating: 5 out of 5
following a purchase from 27/07/2022
I just wanted to let you know that the transport company is really unprofessional. They delivered the trampoline 9 days after receipt. Otherwise, your product is perfect.
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Paule Yolande G.
Rating: 5 out of 5
following a purchase from 26/07/2022
Sturdy and beautiful trampoline. The whole family is delighted! Fast delivery in 72 hours and easy installation. It was assembled by one person. Thank you very much France Trampoline!
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Laurent B.
Rating: 3 out of 5
following a purchase from 28/07/2022
Despite videos showing a simple installation, I never managed to tighten the zip line. After several attempts with the help of several people, a strong pull was the ultimate solution. Otherwise, it made my daughter happy.
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Response from France Trampoline
Hello, We have taken your comments regarding the assembly and your daughter's adherence to the zip line into account. We are happy to hear that the zip line brings joyful moments to the family. For the assembly, the videos visible on our product sheets were made with real customers. Our customer indeed recommended using a ratchet strap (for example) to increase the tension of the long 45m cable. France Trampoline
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Odile T.
Rating: 5 out of 5
following a purchase from 11/07/2022
I received a very quick response after contacting France Trampoline. My order was handled with a lot of attention. I am very satisfied.
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Severine B.
Rating: 5 out of 5
following a purchase from 27/07/2022
Fast delivery, simple assembly (with 3 people).
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Yolaine V.
Rating: 5 out of 5
following a purchase from 26/07/2022
Very quick handling and delivery, we were able to easily replace the broken parts of the trampoline so our daughter could use it again quickly. Using it daily, she didn't feel the wait, which is great 😊.
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Danièle M.
Rating: 5 out of 5
following a purchase from 12/07/2022
The elastics were graciously provided to replace the defective ones.
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Linda H.
Rating: 5 out of 5
following a purchase from 22/06/2022
I love this site, everything was perfect, true professionals.
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Kevin N.
Rating: 5 out of 5
following a purchase from 18/07/2022
Very good advice over the phone. Fast delivery and quality product, the kids are having a blast. Thank you France Trampoline.
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Didier D.
Rating: 5 out of 5
following a purchase from 25/07/2022
Nothing to report, everything went well.
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Isabelle A.
Rating: 5 out of 5
following a purchase from 23/07/2022
Order perfectly compliant received very quickly.
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Joel M.
Rating: 5 out of 5
following a purchase from 27/07/2022
no problem
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Philippe D.
Rating: 4 out of 5
following a purchase from 25/07/2022
Very good product, sturdy, effective, delivered on time. However, an effort should be made on the assembly instructions, especially regarding the identification of the different bars, which is not obvious in the drawings, as well as on the correct way to install the safety net (which part should be on the inside?).
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Edith F.
Rating: 5 out of 5
following a purchase from 26/07/2022
Everything went very well, no issues...
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Nicolas R.
Rating: 5 out of 5
following a purchase from 25/07/2022
Great after-sales service even after more than 10 years of use, a safe bet.
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Myriam M.
Rating: 5 out of 5
following a purchase from 24/07/2022
Super happy with my second purchase for 2 of my 18 grandchildren (normal, I have 9 children).
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Matthieu B.
Rating: 5 out of 5
following a purchase from 22/07/2022
I am happy with my purchase of a 360 trampoline from France Trampoline. Everything arrived complete and easy to assemble.
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Frederic B.
Rating: 5 out of 5
following a purchase from 26/07/2022
Fast delivery, good quality material that delighted both kids and adults. Installation was quite simple.
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Loïc B.
Rating: 4 out of 5
following a purchase from 24/07/2022
I think the trampoline assembly instructions could use some improvement.
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Julia V.
Rating: 5 out of 5
following a purchase from 24/07/2022
The order for the ninja course was placed on a Sunday, delivery to Germany was the following Wednesday via DPD. The carrier did not contact us as announced to arrange a delivery date, it was only communicated what was completely okay for us since it was just a medium-sized package. We are very satisfied with the ninja course. Thank you!
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Odile T.
Rating: 5 out of 5
following a purchase from 23/07/2022
Very satisfied with my order. Despite a delivery issue resolved very quickly, the product matches the description and is of very good quality.
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Martine G.
Rating: 5 out of 5
following a purchase from 25/07/2022
Fast transaction
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Régine P.
Rating: 5 out of 5
following a purchase from 03/03/2022
Excellent
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Michel M.
Rating: 5 out of 5
following a purchase from 20/07/2022
Perfect
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Laurent G.
Rating: 5 out of 5
following a purchase from 22/07/2022
small error in the order but quickly recovered so perfect
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Petra W.
Rating: 5 out of 5
following a purchase from 21/07/2022
Competent advice - also in German Super fast delivery Assembly video very helpful Assembly was completed in 3 hours!! Jumping quality - Boost up - excellent I am very very happy with my trampoline!!!
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Maik G.
Rating: 4 out of 5
following a purchase from 24/04/2022
Fast shipping, nice and super contact
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Sandrine B.
Rating: 5 out of 5
following a purchase from 21/07/2022
Very good
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Dennis H.
Rating: 5 out of 5
following a purchase from 20/07/2022
Shipping was fast and uncomplicated. Goods so far without complaints. The children are also satisfied, so what more could you want.
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Gaetan C.
Rating: 5 out of 5
following a purchase from 21/07/2022
Great!
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Christelle R.
Rating: 3 out of 5
following a purchase from 21/07/2022
I am disappointed with the product. Indeed, when we bought the jump 250 trampoline, the net opened in an L shape with Velcro and plastic carabiners. The one we received opens with a vertical zipper, which complicates getting in and out of the trampoline. I would have preferred 2 zippers to maintain the L access.
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Response from France Trampoline
Hello, we have taken your request into account, however, the described opening (which was marketed in the past) is no longer compliant with current French and European standards where it is necessary to market a vertical opening only and not in an L shape. We are sorry but we cannot do otherwise unfortunately. France Trampoline
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Catherine G.
Rating: 5 out of 5
following a purchase from 21/07/2022
Service met my expectations: quality, speed, professionalism.
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Des Lancieres C.
Rating: 4 out of 5
following a purchase from 21/07/2022
The net is of good quality, but the old closure seemed better. The zipper will certainly not last as long, with successive and daily uses.
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Catherine R.
Rating: 5 out of 5
following a purchase from 20/07/2022
Excellent material, but the assembly manual is not very clear (e.g., we realized at the end that there was a specific tool to tension and untension the springs! It's not obvious if you've never assembled this type of material before).
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