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M
Rating: 4 out of 5
Product ordered and received in the shortest time. However, an installation manual would be welcome.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 3, 4 and 5 stars
Reset filtersE
Rating: 5 out of 5
Practical, fast, competent... Just happiness! Thank you
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A
Rating: 5 out of 5
Super responsive customer service following a tear on the trampoline perimeter under warranty. Well done
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J
Rating: 5 out of 5
Quality products Fast service Highly recommended
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B
Rating: 5 out of 5
Well passed
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F
Rating: 5 out of 5
Meets expectations
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J
Rating: 5 out of 5
Great, no problem, fast and efficient service
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-
Rating: 5 out of 5
very good products. Made to measure for our needs, on a large rectangular frame. Mat to be renewed with indications on the location and number of eyelets. Order postponed for a year (cf Covid and closed establishment). Contacts followed despite all this. A delay in delivery times but understandable given our late decision and the missing custom products in recent months; Delivery ok. Good follow-up. PERFECT
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P
Rating: 4 out of 5
Regarding the trampoline, there are about fifteen plastic fasteners at the end of the elastics that are broken. I don't know if I stretched them too much or if I positioned them incorrectly. Otherwise, there is nothing to complain about between the trampoline, the zip line, and the harnesses. Best regards ***
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A
Rating: 5 out of 5
Excellent value for money service
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E
Rating: 5 out of 5
Fast and careful shipping. Item conforms to the description.
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S
Rating: 4 out of 5
Quality product. Simple installation. Very mediocre delivery, postponed twice.
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L
Rating: 5 out of 5
The trampoline is of excellent quality. The concept of the top and bottom ring holding the safety net is great and very reassuring. Small downside, the design of the opening to get in could be improved. It lacks practicality. Last request: I bought 4 weights and one of the four is flat. Is it possible to replace it please? Thank you.
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C
Rating: 4 out of 5
Good
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L
Rating: 4 out of 5
Attentive advisor on the phone and very good advice.
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S
Rating: 5 out of 5
We purchased a rectangular trampoline for our 4-year-old daughter. The quality of the materials is absolutely superior to trampolines on the market with lower prices. Very serious and professional company. There is an excellent quality-to-price ratio. Assembly should be done by two people and is not very quick, as we expected it to be when assembling a structure of that type. In conclusion, I recommend the purchase!
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S
Rating: 5 out of 5
Delivery times very satisfactory, pleasant and very kind delivery person. For assembly, it was with 2 of course. Too bad the ladder is not included.
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C
Rating: 5 out of 5
Great!
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P
Rating: 4 out of 5
Well compliant but delivery postponed 2x
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L
Rating: 5 out of 5
Perfect after-sales service, quick and efficient
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S
Rating: 5 out of 5
Perfect, in terms of delay as well as quality
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P
Rating: 5 out of 5
Fast order and very good product
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D
Rating: 5 out of 5
ORDERED MATERIAL MEETS EXPECTATIONS AND ARRIVED ON TIME
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J
Rating: 5 out of 5
presentation of products conforms to reality.
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J
Rating: 5 out of 5
Very responsive
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L
Rating: 5 out of 5
Nothing to complain about the product. The only remark would concern the assembly instructions which in some phases could be clearer or better illustrated. For the rest, I confirm: 2 adults are required for assembly.
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D
Rating: 5 out of 5
Quality, fast service
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J
Rating: 3 out of 5
As is often the case with online orders, delivery remains the weak link. Difficult transport provider to manage. For the rest, product of good design and good quality.
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Response from France Trampoline
Hello, During the entry of your order, you provided an incorrect phone number, so the delivery was delayed. Following this error, the carrier, understaffed during the summer period, took an additional delay to make the delivery. We apologize for the inconvenience caused. The France Trampoline team
M
Rating: 5 out of 5
Thank you
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G
Rating: 5 out of 5
Everything went very well with the order and delivery
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W
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
👍🏻👩👧👦👩👧👦
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E
Rating: 5 out of 5
Very good.
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L
Rating: 5 out of 5
I just wanted to let you know that the transport company is really unprofessional. They delivered the trampoline 9 days after receipt. Otherwise, your product is perfect.
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P
Rating: 5 out of 5
Sturdy and beautiful trampoline. The whole family is delighted! Fast delivery in 72 hours and easy installation. It was assembled by one person. Thank you very much France Trampoline!
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L
Rating: 3 out of 5
Despite videos showing a simple installation, I never managed to tighten the zip line. After several attempts with the help of several people, a strong pull was the ultimate solution. Otherwise, it made my daughter happy.
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Response from France Trampoline
Hello, We have taken your comments regarding the assembly and your daughter's adherence to the zip line into account. We are happy to hear that the zip line brings joyful moments to the family. For the assembly, the videos visible on our product sheets were made with real customers. Our customer indeed recommended using a ratchet strap (for example) to increase the tension of the long 45m cable. France Trampoline
O
Rating: 5 out of 5
I received a very quick response after contacting France Trampoline. My order was handled with a lot of attention. I am very satisfied.
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S
Rating: 5 out of 5
Fast delivery, simple assembly (with 3 people).
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Y
Rating: 5 out of 5
Very quick handling and delivery, we were able to easily replace the broken parts of the trampoline so our daughter could use it again quickly. Using it daily, she didn't feel the wait, which is great 😊.
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D
Rating: 5 out of 5
The elastics were graciously provided to replace the defective ones.
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