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N
Rating: 5 out of 5
Fast delivery, item conforms and of good quality.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
No problem, deadlines are respected, products are of quality.
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Y
Rating: 5 out of 5
Quick response for customer service on a trampoline purchased several years ago
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J
Rating: 5 out of 5
Super!
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A
Rating: 5 out of 5
Easy order, pleasant and competent person on the phone once the order was placed. Only downside - assembly requires strength and perseverance.
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E
Rating: 5 out of 5
Super customer service, fast delivery and well packaged... Well-guided assembly, nothing to say! The product is great! The kids are thrilled!
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L
Rating: 5 out of 5
Quality product, fast delivery and well packaged
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E
Rating: 5 out of 5
A relief to deal with a company that cares about doing things right. Thank you very much.
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G
Rating: 5 out of 5
Super product purchased from France Trampoline. Serious. Shipment within the agreed timeframe at the time of order.
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C
Rating: 5 out of 5
perfect!!! the products are great
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A
Rating: 5 out of 5
The ordering process went very well. The goods were delivered very quickly. Overall, I am very satisfied.
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C
Rating: 5 out of 5
Super product, super support as usual at France trampoline...
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F
Rating: 5 out of 5
Very good quality protective tarp that doesn't move despite strong winds. Very fast receipt of the package.
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A
Rating: 5 out of 5
Great choice of products, no problem during online shopping, we even received the order early. The quality is there, the parts and assembly are very sturdy, no safety issues.
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P
Rating: 5 out of 5
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C
Rating: 3 out of 5
Very good product, but a lack of precision in the assembly instructions, a numbering of the parts would be welcome,
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R
Rating: 5 out of 5
Serious site, reliable items and fast shipping.
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L
Rating: 5 out of 5
Very good, as always. I had bought here a long time ago. I needed a spare part, and everything was great.
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C
Rating: 5 out of 5
Impeccable.
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K
Rating: 5 out of 5
Very good quality trampoline, very easy to assemble, I recommend +++
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F
Rating: 3 out of 5
Quality products but, despite a relatively early order, the gifts did not arrive for Christmas.. Main gift for the children, we were therefore forced to buy additional gifts so they had something under the tree... Big disappointment therefore.
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Response from France Trampoline
Hello, thank you for your feedback. The products in stock were shipped immediately (ladder and slackline) and were received before Christmas. We indeed had a restocking delay regarding the basketball hoop for the trampoline. We apologize for these circumstances and do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team.
E
Rating: 5 out of 5
Fast delivery. Everything went well. Very nice delivery person. He helped unload the package and carry it to the house because it was heavy and bulky.
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N
Rating: 5 out of 5
Excellent quality trampoline, small downside for assembly as I am not very handy, even though there is a manual, sometimes you have to guess and think hard!!! But with patience, you can do it and you can contact the technical service at any time and they helped me right away 👍 I highly recommend!
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T
Rating: 5 out of 5
The delivery, the product, I was totally satisfied.
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C
Rating: 5 out of 5
Good service.
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L
Rating: 5 out of 5
Quality product. Fast delivery.
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Y
Rating: 5 out of 5
Very good product and the children are happy, Thank you.
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G
Rating: 5 out of 5
Very good product, delivered on time.
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A
Rating: 5 out of 5
The service was that of a quality professional.
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C
Rating: 5 out of 5
Item delivered on time, conforms to the description. Everything seems to be of very good quality. Very good tutorials for assembly. Only small complaint: in the assembly video, it looks super easy, it's a woman who performs the actions effortlessly, whereas in reality, even the strongest man in the family had difficulty inserting the tubes into the clamps... and we had to use a hammer and a wooden board to push them all the way in.
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K
Rating: 3 out of 5
Very good product, of good quality! But delivery time too long, and often postponed..... Last item received in January 2022, order placed in April 2021!!!!!......
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Response from France Trampoline
Hello, thank you for your feedback. We indeed sent the accessories in three shipments, at our expense, due to the restocking delay. We apologize for these circumstances and do our best to indicate the most accurate restocking dates to our customers. Best regards, the France Trampoline team.
A
Rating: 5 out of 5
Good product that delights our children, only downside is the delivery box damaged on a completely exploded pallet.
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A
Rating: 5 out of 5
Perfect and fast delivery!
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D
Rating: 5 out of 5
Product conforms to the order, careful packaging, and fast shipping.
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R
Rating: 5 out of 5
Very good quality trampoline but unfortunately the cover is torn.
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N
Rating: 5 out of 5
Very good experience with customer service. After a mix-up with the order, they were very efficient in correcting the mistake, good communication, providing regular updates on the follow-up and even made a commercial gesture in the end. Among the best customer service experiences I've had.
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J
Rating: 5 out of 5
Clear
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J
Rating: 5 out of 5
Careful and fast shipping. Quality product.
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J
Rating: 3 out of 5
Average rating due to delivery issues: contrary to what was announced during the order, the delivery person did not contact to set a delivery day. He showed up at the delivery location without notice and we had to improvise a delivery at a kind neighbor given the weight and bulk of the package
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Response from France Trampoline
Hello, thank you for your feedback. We apologize for the delay and these circumstances. We will escalate this information to the carrier and ensure that it does not happen again. Best regards, the France Trampoline team
T
Rating: 5 out of 5
The parts I ordered for my trampoline are ideal and were delivered in record time
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