Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3 and 5 stars

Reset filters

Evi S.

Published on 04/11/2021 à 12h23 following a purchase from 23/09/2021

*****

Translated reviews

Dominique P.

Published on 03/11/2021 à 16h40 following a purchase from 22/09/2021

PERFECT! Ultra fast delivery. The product is perfect

Translated reviews

Kathrin L.

Published on 03/11/2021 à 13h35 following a purchase from 13/09/2021

I was very well advised to find a replacement mat for an older trampoline. Everything was perfect!

Translated reviews

Christophe G.

Published on 03/11/2021 à 10h46 following a purchase from 22/09/2021

Very good product and nothing to say about the delivery.

Translated reviews

Nicolas V.

Published on 01/11/2021 à 12h50 following a purchase from 22/09/2021

Top!

Translated reviews

Sébastien P.

Published on 01/11/2021 à 10h42 following a purchase from 22/09/2021

Perfect

Translated reviews

Pascale C.

Published on 31/10/2021 à 17h42 following a purchase from 21/09/2021

Really delighted...everything is perfect I recommend without problem

Translated reviews

Janine H.

Published on 31/10/2021 à 12h21 following a purchase from 14/09/2021

The description of the zip line matched exactly with the product received. The delivery was very fast. Only the instructions were somewhat difficult at times. With two people, the assembly is nearly impossible. Would gladly do it again!

Translated reviews

Fabrice D.

Published on 30/10/2021 à 20h38 following a purchase from 18/09/2021

Nothing to report

Translated reviews

Saumur Val De Loir A.

Published on 28/10/2021 à 09h53 following a purchase from 10/09/2021

Robust, reliable and easy to assemble items.

Translated reviews

Elise G.

Published on 27/10/2021 à 19h42 following a purchase from 16/09/2021

Nothing to say

Translated reviews

Dominique P.

Published on 27/10/2021 à 16h23 following a purchase from 15/09/2021

Perfect product. Ultra fast delivery. THANK YOU

Translated reviews

Fabrice S.

Published on 26/10/2021 à 19h33 following a purchase from 15/09/2021

Quality material, fast shipping

Translated reviews

Katharina H.

Published on 26/10/2021 à 18h47 following a purchase from 14/09/2021

Fast and uncomplicated processing. Springs fit well.

Translated reviews

Helene P.

Published on 26/10/2021 à 15h22 following a purchase from 14/09/2021

In accordance with the description

Translated reviews

Christian C.

Published on 24/10/2021 à 21h26 following a purchase from 12/09/2021

Good material, delivered on time, easy to assemble with two people.

Translated reviews

Harmonie T.

Published on 24/10/2021 à 19h36 following a purchase from 10/09/2021

A quick and secure order. Clear information on delivery times and process. Quality material and in accordance with the description. Assembly instructions easy to understand

Translated reviews

Victor O.

Published on 24/10/2021 à 19h30 following a purchase from 13/09/2021

Warm welcome

Translated reviews

Elisabeth C.

Published on 21/10/2021 à 12h18 following a purchase from 09/06/2021

Patience and availability of contact given the situation. Appreciated commercial gesture made. After, I still regret that supposedly French products are made elsewhere than in France (hence the big delay in delivery because products did not arrive in the France Trampoline warehouses.)

Translated reviews

Florent P.

Published on 20/10/2021 à 19h48 following a purchase from 09/09/2021

Top service (As every time)

Translated reviews

Marion S.

Published on 20/10/2021 à 13h14 following a purchase from 07/09/2021

Very good

Translated reviews

Richard M.

Published on 20/10/2021 à 11h45 following a purchase from 05/09/2021

Fillet delivered quickly, of good quality and easy to assemble.

Translated reviews

Simon B.

Published on 19/10/2021 à 20h29 following a purchase from 02/08/2021

We are very happy with the trampoline, it is great quality and the kids love it. We had a couple of issues with the delivery but the customer service team at France Trampoline were exceptional, especially Coralie Edwards. We are very happy with the product and the service received and would highly recommend this company.

Translated reviews

Katell J.

Published on 19/10/2021 à 18h24 following a purchase from 08/09/2021

Good welcome when ordering by phone. Speed of ordering and delivery.

Translated reviews

Olivia K.

Published on 19/10/2021 à 14h22 following a purchase from 29/08/2021

Perfect nothing to report

Translated reviews

Barthélemy D.

Published on 19/10/2021 à 13h13 following a purchase from 04/09/2021

Very good.

Translated reviews

Antoine C.

Published on 19/10/2021 à 11h35 following a purchase from 07/09/2021

Excellent handling of the order and fast delivery.

Translated reviews

Prisca V.

Published on 19/10/2021 à 08h53 following a purchase from 08/09/2021

Very good

Translated reviews

Chloé L.

Published on 18/10/2021 à 21h48 following a purchase from 05/09/2021

Fast delivery.

Translated reviews

Patricia D.

Published on 18/10/2021 à 21h23 following a purchase from 22/08/2021

VERY GOOD PRODUCT AND DELIVERY WITHOUT ISSUE.

Translated reviews

Fabien M.

Published on 18/10/2021 à 20h57 following a purchase from 15/06/2021

We had a problem with our trampoline but France Trampoline managed the issue admirably. A big THANK YOU to France Trampoline.

Translated reviews

Gilles S.

Published on 18/10/2021 à 19h49 following a purchase from 04/09/2021

The order went very well as did the delivery. Perfect. This trampoline is wonderful for both an adult and my little girl who just turned 3 and it was for her. A bit complicated to assemble but it's sturdy and well protected. Over time, outside, I don't know the duration but I trust. Thank you again. Very good product in relation to the price.

Translated reviews

Michel B.

Published on 18/10/2021 à 12h19 following a purchase from 07/09/2021

Order delivered on time at the relay point. No remarks to make.

Translated reviews

Virginie M.

Published on 18/10/2021 à 10h16 following a purchase from 29/06/2021

The trampoline is of very good quality; delivery was delayed but everything was done to minimize the delay. Nothing to complain about!

Translated reviews

Anh Huy L.

Published on 17/10/2021 à 20h39 following a purchase from 31/07/2021

Quality product, assembly instructions quite precise. Assembly requires two people but it is possible to do it alone with a lot of time! The trampoline seems very solid to see with use over time.

Translated reviews

Manel Ò.

Published on 17/10/2021 à 20h34 following a purchase from 06/09/2021

I am very satisfied with the product and the service, I recommend it

Translated reviews

Sylvain M.

Published on 17/10/2021 à 19h52 following a purchase from 04/07/2021

Material received within the announced time during the purchase. Very good quality material. My children enjoy it greatly.

Translated reviews

Christine V.

Published on 17/10/2021 à 18h32 following a purchase from 31/08/2021

We can buy the parts to replace the defective ones. Perfect for keeping the trampoline in good condition. It is like new!

Translated reviews

Delphine C.

Published on 17/10/2021 à 12h32 following a purchase from 23/07/2021

Very professional and very kind.

Translated reviews

Coralie C.

Published on 17/10/2021 à 11h53 following a purchase from 17/08/2021

Very nice and good product. Unfortunately, there is a small problem and after contacting the company by phone still no response.

Translated reviews

Response from France Trampoline Published on 20/08/2021

Hello, thank you for your feedback. You must have called us outside of our opening hours. We do our best to contact customers back as quickly as possible. Please feel free to call our customer service between 9 am and 12 pm or from 1:45 pm to 6 pm at 0556360462 or by email ([email protected]) if the problem persists. Best regards, the France Trampoline team.