Customer reviews of France Trampoline

I

Isabelle L.

Rating: 5 out of 5

Published on 31/05/2021 à 15h12 following a purchase from 01/04/2021

Everything is perfect, very fast shipping

Translated reviews

N

Nicolas R.

Rating: 5 out of 5

Published on 31/05/2021 à 12h30 following a purchase from 01/04/2021

10 years later spare parts available and quality still there, a safe bet!

Translated reviews

D

Dominique T.

Rating: 5 out of 5

Published on 31/05/2021 à 11h22 following a purchase from 16/04/2021

Quality, speed of delivery

Translated reviews

F

Fabrice D.

Rating: 5 out of 5

Published on 30/05/2021 à 21h41 following a purchase from 09/04/2021

Quality item Delivery / assembly instructions / product quality Everything is perfect.

Translated reviews

C

Cedric V.

Rating: 5 out of 5

Published on 30/05/2021 à 21h36 following a purchase from 30/03/2021

Really attentive, they took care of a protective net that was no longer under warranty, very professional. Thank you team.

Translated reviews

M

Marie Anne D.

Rating: 5 out of 5

Published on 30/05/2021 à 18h51 following a purchase from 30/03/2021

TO RECOMMEND

Translated reviews

E

Emilie L.

Rating: 5 out of 5

Published on 30/05/2021 à 14h50 following a purchase from 18/04/2021

Delighted with the overall service.

Translated reviews

K

Kévin M.

Rating: 5 out of 5

Published on 30/05/2021 à 10h31 following a purchase from 20/04/2021

Quite fast for the Covid period Satisfactory packaging

Translated reviews

H

Hélène R.

Rating: 5 out of 5

Published on 30/05/2021 à 08h27 following a purchase from 18/04/2021

Perfect material My sons are thrilled Everyone is happy!

Translated reviews

A

Angélique G.

Rating: 5 out of 5

Published on 29/05/2021 à 17h40 following a purchase from 27/03/2021

Very easy to assemble and of very good quality very satisfied maybe a bit expensive

Translated reviews

V

Vanessa P.

Rating: 5 out of 5

Published on 29/05/2021 à 12h39 following a purchase from 14/03/2021

Faster delivery than announced at the order

Translated reviews

M

Michel E.

Rating: 5 out of 5

Published on 29/05/2021 à 12h34 following a purchase from 17/04/2021

The shipment went very well and was in accordance with the order

Translated reviews

B

Berangere T.

Rating: 5 out of 5

Published on 29/05/2021 à 09h23 following a purchase from 18/04/2021

A top trampoline top!!! (I have a trampoline from another well-known brand among athletes) it fits perfectly (installation or removal of the roof quick = less than 5 minutes) be careful ⚠️ to the condition of doing a bit of DIY on the ends... and adding a bit of tube! I recommend!!! Enjoy

Translated reviews

E

Evelyne C.

Rating: 5 out of 5

Published on 29/05/2021 à 08h41 following a purchase from 08/03/2021

Perfect accessories and improved compared to those from a few years ago.

Translated reviews

A

Aude B.

Rating: 5 out of 5

Published on 27/05/2021 à 18h59 following a purchase from 12/04/2021

Good advice for this product and the quality is there.

Translated reviews

M

Mélanie B.

Rating: 5 out of 5

Published on 27/05/2021 à 17h41 following a purchase from 15/04/2021

Very good

Translated reviews

B

Bruno B.

Rating: 5 out of 5

Published on 27/05/2021 à 15h36 following a purchase from 28/03/2021

-

Translated reviews

M

Marielle S.

Rating: 3 out of 5

Published on 27/05/2021 à 15h31 following a purchase from 10/03/2021

The 2 items were not available at the same time but I had to ask to have the delivery of what was available. I think this could have been offered. I repurchased a complete net and a protective cover for an old trampoline, I would have liked a commercial gesture as it was a big budget and there were offers on the site. I was told there were no more promotions. It's a bit disappointing.

Translated reviews

Response from France Trampoline Published on 10/03/2021

Hello and thank you for your comment. The availability of products is indicated on each product sheet. In the order confirmation email you received, it is clearly stated "If you purchased one or more accessories and spare parts: as soon as we receive the missing products in our warehouses, we will proceed to ship your order in its entirety." Following your contact with customer service, we sent the spare part in stock at our expense, then 13 days later, the missing product once it returned to stock. We did our best and are sorry if this did not satisfy you. Best regards, the France Trampoline Team.

H

Hélène R.

Rating: 5 out of 5

Published on 27/05/2021 à 15h29 following a purchase from 12/04/2021

Impeccable material. The customer service is very attentive and efficient. Thank you!

Translated reviews

C

Caroline M.

Rating: 5 out of 5

Published on 26/05/2021 à 17h54 following a purchase from 16/03/2021

Very satisfied with the trampoline. The quality is there.

Translated reviews

P

Patrick T.

Rating: 5 out of 5

Published on 26/05/2021 à 17h10 following a purchase from 09/03/2021

Very good service.

Translated reviews

A

Alexia R.

Rating: 5 out of 5

Published on 26/05/2021 à 16h25 following a purchase from 13/04/2021

Very good product, good quality!

Translated reviews

F

Fabien H.

Rating: 5 out of 5

Published on 26/05/2021 à 11h31 following a purchase from 30/03/2021

Perfect service, Very accommodating

Translated reviews

S

Stephan R.

Rating: 5 out of 5

Published on 26/05/2021 à 11h26 following a purchase from 13/04/2021

Good product, uncomplicated delivery. It would be helpful to indicate how long the NinjaLine is and in which sections the loops are arranged, so that planning can be easier in advance.

Translated reviews

R

Régis M.

Rating: 3 out of 5

Published on 26/05/2021 à 09h40 following a purchase from 26/02/2021

I am disappointed with the quality of the trampoline pad which does not match in foam thickness or skirt length to the original despite what customer service says: I checked with the old pad that I replaced.

Translated reviews

N

Nathalie P.

Rating: 5 out of 5

Published on 25/05/2021 à 21h23 following a purchase from 21/03/2021

Quality product, perfect customer service and follow-up

Translated reviews

G

Germain S.

Rating: 5 out of 5

Published on 25/05/2021 à 18h35 following a purchase from 01/04/2021

Great, I don't regret it, you can feel the French manufacturing, it's solid, nothing to compare with what I had before from other suppliers. The assembly must be done seriously, but everything is very well explained. You can really feel that we are going to keep this one for a long time!

Translated reviews

C

Catherine S.

Rating: 5 out of 5

Published on 25/05/2021 à 17h40 following a purchase from 23/03/2021

Delivery time kept Payment facility offered Product compliant with the description made on the site Completely satisfied

Translated reviews

P

Patrice G.

Rating: 5 out of 5

Published on 25/05/2021 à 14h37 following a purchase from 12/04/2021

Compliant, great.

Translated reviews

S

Stéphane W.

Rating: 5 out of 5

Published on 25/05/2021 à 13h20 following a purchase from 25/03/2021

Great site. Despite the stock shortage, the deadline was respected. Trampoline of quality far superior to the competition. For me, it is one of the best trampolines on the market

Translated reviews

J

Jean-philippe B.

Rating: 3 out of 5

Published on 25/05/2021 à 12h54 following a purchase from 08/04/2021

Efficient delivery. Product well packaged. However, I had an incident after a month of use because the metal ring connecting the rope to the pulley broke at the end of the course. Fortunately without injury but we were very scared

Translated reviews

Response from France Trampoline Published on 09/04/2021

Hello and thank you for your comment. I am sorry to read this, it is the first time we have this feedback. We are relieved to know that you were not injured fortunately. Customer service has already contacted you to send you a seat under warranty. We hope this experience will not prevent you from fully enjoying your zip line. Best regards, the France Trampoline Team.

G

Gérald S.

Rating: 5 out of 5

Published on 25/05/2021 à 10h31 following a purchase from 13/04/2021

Nothing to say, top

Translated reviews

A

Alexandre S.

Rating: 5 out of 5

Published on 25/05/2021 à 10h12 following a purchase from 12/04/2021

perfect

Translated reviews

C

Caroline C.

Rating: 5 out of 5

Published on 24/05/2021 à 15h26 following a purchase from 11/04/2021

Perfect

Translated reviews

V

Vincent M.

Rating: 5 out of 5

Published on 24/05/2021 à 14h56 following a purchase from 11/04/2021

Very good product of excellent quality. Product tracking meets expectations.

Translated reviews

T

Thilo S.

Rating: 5 out of 5

Published on 24/05/2021 à 12h56 following a purchase from 07/04/2021

Everything worked smoothly, ordering, delivery, and setup.

Translated reviews

M

Matthieu H.

Rating: 5 out of 5

Published on 24/05/2021 à 12h45 following a purchase from 03/04/2021

Very good

Translated reviews

K

Kaira A.

Rating: 5 out of 5

Published on 24/05/2021 à 12h34 following a purchase from 09/04/2021

Everything is perfect👍 product, delivery, after-sales service... Only the assembly is very difficult.

Translated reviews

E

Eric B.

Rating: 5 out of 5

Published on 24/05/2021 à 10h11 following a purchase from 08/04/2021

Good reception, order received quickly and conforming. Replacement of a defective product without any problem.

Translated reviews

B

Benjamin F.

Rating: 5 out of 5

Published on 23/05/2021 à 18h58 following a purchase from 10/04/2021

Very good

Translated reviews