English 
B
Rating: 5 out of 5
Very good quality product, delivered quickly
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Customer reviews of France Trampoline
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9,4
/10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 3 and 5 stars
Reset filtersJ
Rating: 3 out of 5
The quality of the products is there but very disappointed regarding the delivery time and the information provided following my call. Indeed, I took the care to call to ensure that the order would arrive before 24/04, the date of my daughter's 10th birthday. I was confirmed that despite the out of stock of one product, the others would be delivered before (so 2 packages). And finally, I received everything today.
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Response from France Trampoline
Hello and thank you very much for your comment. We sincerely apologize for the incorrect information that was provided to you during your call to customer service and also for the delay in receiving your order. I invite you to contact customer service who can offer you a commercial gesture. We wish you an excellent day, The France Trampoline team.
M
Rating: 5 out of 5
Flawless processing, very fast delivery and super product! Gladly again!
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M
Rating: 5 out of 5
Delivery as promised and very fast
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J
Rating: 3 out of 5
Package received quickly! But once installed, the ladder is unsuitable for my setup. The slackline of the ninja course needs to be very high to prevent the ladder from dragging on the ground! Moreover, it is unsuitable for young children! A product that will not be used!
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Response from France Trampoline
Hello and thank you very much for your comment. We have never had negative feedback for the climbing net. If the product does not suit your setup, you can return it as long as it is clean and well packaged. Do not hesitate to contact customer service! Have a very nice day, the France Trampoline team.
M
Rating: 5 out of 5
Very serious. We even needed information by phone. Very very good welcome, very competent. We have been customers for several years.. I recommend.
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A
Rating: 5 out of 5
Excellent product, which has many fans among the little ones and among parents who do not want to concrete their gardens for a few years, especially since it is evolving. This game has left no one indifferent and the quality is there. I highly recommend it, especially since the shipping is impeccable, the packaging too (without too much wasted space and all in cardboard, that's a little plus). A really good idea!
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A
Rating: 5 out of 5
Very satisfied with my purchase but one attachment was missing. Top customer service, I should receive a new item by the end of June
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J
Rating: 5 out of 5
Meets my expectations, excellent product
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S
Rating: 5 out of 5
Nothing to complain about.
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P
Rating: 5 out of 5
Good product. Kids like it
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A
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Fast delivery, clear explanation but not installed yet
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G
Rating: 5 out of 5
Friendly person, attentive, available, precise information. Perfect. Thanks again to her. Sorry, I can't remember her name :-) Quality product, delivery as promised and fast. I do not wish to have my name, first name, nickname, email, etc. displayed if you show the comments. Thank you
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M
Rating: 5 out of 5
Super quality! Super color, the whole family is satisfied and convinced!
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J
Rating: 5 out of 5
Very good product adapted to our desire to combine fun with the safety of our little children
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D
Rating: 5 out of 5
Very good service, very fast delivery
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A
Rating: 5 out of 5
Very good quality trampoline, top service
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I
Rating: 5 out of 5
Easy order, fast delivery despite a bug for the start of the order, but caught up by the responsiveness of customer service,
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S
Rating: 5 out of 5
Delivered quickly. Easy assembly. Satisfaction of the athletes. Nothing to say, maybe a bit expensive.
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S
Rating: 5 out of 5
Equipment received very quickly, after-sales service available immediately and answering all our questions. The slackline and its accessories are of very good quality and assemble easily. Our children are having a lot of fun!
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T
Rating: 5 out of 5
Quality and service are outstanding!
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P
Rating: 5 out of 5
Everything went well: quality product faithful to the order.
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D
Rating: 5 out of 5
Product meets expectations
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S
Rating: 5 out of 5
Very good. Just a few small difficulties with the assembly
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N
Rating: 5 out of 5
Super easy to install!!
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A
Rating: 5 out of 5
Very good products,
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R
Rating: 5 out of 5
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C
Rating: 5 out of 5
Quality products, delivery time respected. I recommend without any problem.
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F
Rating: 5 out of 5
Punctual and professional.
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L
Rating: 3 out of 5
Simple and quick transaction. But the product is a bit too expensive for the quality and performance.
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T
Rating: 5 out of 5
Perfect Delivery on time, goods conform to the order
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E
Rating: 3 out of 5
A bit disappointed by the model recommended by default (as the other more expensive one was out of stock): impossible to put the ladder with this model, size too small, attachment system under the trampoline different from the previous one, more complicated and long (I would have liked this to be noted in the description). I regret not having waited for the restocking of the more expensive product. Otherwise, the product seems to be of good quality and was easy to assemble.
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Response from France Trampoline
Hello, Thank you very much for your feedback. I invite you to send photos of your ladder and trampoline to customer service at the email address: [email protected] so that we can understand the issue and remedy it. We wish you a pleasant day. The France Trampoline team.
J
Rating: 5 out of 5
Good product / Respect for delivery times / Advised by phone before placing the order.
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Y
Rating: 5 out of 5
Very well done description and quality product
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F
Rating: 5 out of 5
Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.
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J
Rating: 5 out of 5
Perfect service, good telephone reception, we opted for octopulse 460 top quality.
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S
Rating: 5 out of 5
Fast and quality service. Good listening and understanding of the request
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M
Rating: 5 out of 5
Product excellent and service as well!
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D
Rating: 5 out of 5
Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.
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