Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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Larue M.
Rating: 5 out of 5
following a purchase from 20/01/2021
Good dialogue. Delivered quickly, in good conditions. Packaging in very good condition.
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Valérie Z.
Rating: 5 out of 5
following a purchase from 04/01/2021
Reliable and compliant.
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Veronique B.
Rating: 3 out of 5
following a purchase from 20/11/2020
Quality product...super only complaint is the very long delivery time. I had to call because the product was supposed to be delivered, email in support, but nothing. I had to call the carrier who had subcontracted to another... it took time... the delivery person was very nice 5 stars but their company is too slow...
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Response from France Trampoline
Hello and thank you for your feedback. We apologize for the delivery delay of your order. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment, are not fulfilling their promises. Regarding the delivery, we are passing on the information to the carrier for improvement. Best regards, the France trampoline team.
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Rose Marie E.
Rating: 5 out of 5
following a purchase from 20/01/2021
Very good product. Delivery before the expected date. Very satisfied with my order. Site to recommend.
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 20/01/2021
Everything went very well.
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Yannick B.
Rating: 5 out of 5
following a purchase from 31/10/2020
My daughter is happy to spend the days on the trampoline. For me, it gives me time to garden and also to do it.
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Isabelle E.
Rating: 5 out of 5
following a purchase from 20/01/2021
Solid, stable, excellent bounce quality, allows children to get away from computers! One of the children hurt themselves by hitting a foot against the edge, despite the protection. The children have made great progress, they are having a blast.
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Anne Marie R.
Rating: 5 out of 5
following a purchase from 29/11/2020
Product compliant with expectations, very well packaged, precise assembly instructions. It remains to be seen over time.
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Michelle G.
Rating: 5 out of 5
following a purchase from 18/01/2021
Perfect
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Pierre D.
Rating: 5 out of 5
following a purchase from 18/01/2021
Fast delivery.
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Marine A.
Rating: 5 out of 5
following a purchase from 19/01/2021
Efficient and friendly after-sales service, products conform to the description.
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Elodie C.
Rating: 5 out of 5
following a purchase from 20/01/2021
Order received quickly. Quality products. I recommend.
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Anne-sophie B.
Rating: 5 out of 5
following a purchase from 05/12/2020
Product of very good quality! Solid, well-made, easy to assemble, clear instructions. Fast shipping and well packaged. I am very satisfied with my purchase and my children are too :)
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Agnes S.
Rating: 5 out of 5
following a purchase from 20/01/2021
Fast delivery. Perfect product.
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Morgane L.
Rating: 5 out of 5
following a purchase from 10/11/2020
Very good product.
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Albert D.
Rating: 5 out of 5
following a purchase from 06/12/2020
Good quality material. Delivery within the announced deadlines. Serious company that cares about whether the delivery was good.
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Sylvie D.
Rating: 5 out of 5
following a purchase from 05/12/2020
Everything went well, 2 deliveries for complete order. Good information for order and delivery tracking.
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Françoise L.
Rating: 5 out of 5
following a purchase from 18/11/2020
very good product. Super delivery with a friendly and helpful delivery person. Nothing to complain about.
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André D.
Rating: 5 out of 5
following a purchase from 18/01/2021
Nothing to say.
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Martine D.
Rating: 5 out of 5
following a purchase from 29/11/2020
Very good communication for delivery tracking. Smooth website.
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Pauline P.
Rating: 5 out of 5
following a purchase from 18/01/2021
Item easy to find on your website. Very well detailed. Quick order taking and delivery time respected. Very good follow-up by email.
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Irina K.
Rating: 5 out of 5
following a purchase from 18/01/2021
Superb! We use it every day!
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Adrien M.
Rating: 5 out of 5
following a purchase from 20/12/2020
Dedicated team, great trampoline, top delivery!
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Susanne M.
Rating: 5 out of 5
following a purchase from 03/12/2020
Great trampoline, great service
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Remy D.
Rating: 5 out of 5
following a purchase from 04/11/2020
All good.
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Pierrick B.
Rating: 5 out of 5
following a purchase from 22/12/2020
Quality material delivered within the expected timeframe. Quality customer service that was able to respond to my various requests and processed the refund of an item ordered in duplicate due to my mistake. I highly recommend France Trampoline.
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Marie A.
Rating: 5 out of 5
following a purchase from 21/09/2020
Nothing to report for the provider.
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Nathalie P.
Rating: 5 out of 5
following a purchase from 26/11/2020
Helpful and professional.
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Gwenaelle G.
Rating: 5 out of 5
following a purchase from 01/12/2020
Top-notch!
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Marie S.
Rating: 5 out of 5
following a purchase from 22/11/2020
Trampoline suitable for us and family use. The only complaint I can make is that the assembly instructions lack details. Otherwise, the trampoline is great!
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Philippe B.
Rating: 5 out of 5
following a purchase from 22/10/2020
very good
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Mathilde J.
Rating: 5 out of 5
following a purchase from 29/11/2020
Order and delivery time compliant.
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Bernd G.
Rating: 5 out of 5
following a purchase from 17/01/2021
Everything went super smoothly. ***
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Aline C.
Rating: 5 out of 5
following a purchase from 25/12/2020
Very good quality material.
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Etienne C.
Rating: 5 out of 5
following a purchase from 19/12/2020
Very good product (Oval trampoline 360) delivered on time. Assembled alone. Expect 4 hours of assembly.
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Marc H.
Rating: 3 out of 5
following a purchase from 01/12/2020
Good product but delivery wait time too long.
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Response from France Trampoline
Hello and thank you for your feedback. We apologize for the delivery delay of your order, which was indicated on the product sheet at the time of your purchase. Initial delivery was scheduled for early January, which was postponed by 15 days. We kept you informed of the delay. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Once again, we apologize. Best regards, the France Trampoline team.
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Annchen S.
Rating: 5 out of 5
following a purchase from 14/01/2021
Very friendly and very helpful in solving problems. Really recommendable!
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Vincent P.
Rating: 5 out of 5
following a purchase from 29/10/2020
Perfect
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Daniel S.
Rating: 5 out of 5
following a purchase from 17/01/2021
The zip line is very good! Shipping and packaging top! Very, very good quality!! Advice was also very good and fast!
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Laurence S.
Rating: 5 out of 5
following a purchase from 26/11/2020
Beautiful quality, and good service, we are happy!
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