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F
Rating: 5 out of 5
very good product. Super delivery with a friendly and helpful delivery person. Nothing to complain about.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Nothing to say.
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M
Rating: 5 out of 5
Very good communication for delivery tracking. Smooth website.
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P
Rating: 5 out of 5
Item easy to find on your website. Very well detailed. Quick order taking and delivery time respected. Very good follow-up by email.
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I
Rating: 5 out of 5
Superb! We use it every day!
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A
Rating: 5 out of 5
Dedicated team, great trampoline, top delivery!
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S
Rating: 5 out of 5
Great trampoline, great service
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R
Rating: 5 out of 5
All good.
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P
Rating: 5 out of 5
Quality material delivered within the expected timeframe. Quality customer service that was able to respond to my various requests and processed the refund of an item ordered in duplicate due to my mistake. I highly recommend France Trampoline.
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M
Rating: 5 out of 5
Nothing to report for the provider.
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N
Rating: 5 out of 5
Helpful and professional.
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G
Rating: 5 out of 5
Top-notch!
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M
Rating: 5 out of 5
Trampoline suitable for us and family use. The only complaint I can make is that the assembly instructions lack details. Otherwise, the trampoline is great!
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P
Rating: 5 out of 5
very good
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M
Rating: 5 out of 5
Order and delivery time compliant.
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B
Rating: 5 out of 5
Everything went super smoothly. ***
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A
Rating: 5 out of 5
Very good quality material.
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E
Rating: 5 out of 5
Very good product (Oval trampoline 360) delivered on time. Assembled alone. Expect 4 hours of assembly.
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M
Rating: 3 out of 5
Good product but delivery wait time too long.
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Response from France Trampoline
Hello and thank you for your feedback. We apologize for the delivery delay of your order, which was indicated on the product sheet at the time of your purchase. Initial delivery was scheduled for early January, which was postponed by 15 days. We kept you informed of the delay. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Once again, we apologize. Best regards, the France Trampoline team.
A
Rating: 5 out of 5
Very friendly and very helpful in solving problems. Really recommendable!
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V
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
The zip line is very good! Shipping and packaging top! Very, very good quality!! Advice was also very good and fast!
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L
Rating: 5 out of 5
Beautiful quality, and good service, we are happy!
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P
Rating: 5 out of 5
Very good!!
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M
Rating: 5 out of 5
Top-notch after-sales service! Package sent with seriousness.
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T
Rating: 5 out of 5
Everything was perfect!
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G
Rating: 5 out of 5
Very serious site a good warning for our girls.
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P
Rating: 5 out of 5
Delivery on time, very good quality material, easier assembly with two people.
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E
Rating: 5 out of 5
Good quality trampoline. Delivery times respected. One item was out of stock at the time of my order, I was notified and received regular emails to inform me of its shipment. However, get your muscles ready to assemble the trampoline cover!
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M
Rating: 5 out of 5
Very good communication with the customer. Very correct.
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P
Rating: 5 out of 5
Very satisfied after 6 months of use.
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G
Rating: 5 out of 5
Very good, delivery on time. Customer service easy to reach and competent.
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M
Rating: 5 out of 5
I have already filled out this form reception, exchanges, listening, order, delivery and after-sales service top. only downside but independent of FT due to Covid delay to receive it because made in China and also the difficulty of assembly in winter on a Christmas day in the cold with a notice a bit too brief so think about the videos on YouTube
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J
Rating: 5 out of 5
EXCELLENT PRODUCT
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L
Rating: 5 out of 5
Very good quality product, although a bit difficult to assemble
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J
Rating: 5 out of 5
Materials of very good quality
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P
Rating: 5 out of 5
Very good quality product (Apollo Sport 500). Very good order follow-up (product delivered in 2 parts) both by the France Trampoline site and the provider for delivery.
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B
Rating: 5 out of 5
everything was perfect
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A
Rating: 5 out of 5
Nothing to say.
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C
Rating: 5 out of 5
Delivery on time and trampoline of super quality! The kids and the adults love it!
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