Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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Latour N.
Rating: 5 out of 5
following a purchase from 14/08/2020
Item conforms to the description. My 2-year-old grandson is having a blast!!
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Anne Lise V.
Rating: 5 out of 5
following a purchase from 15/08/2020
Fast delivery, perfect trampoline mat and easy to reinstall!
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Joanna L.
Rating: 5 out of 5
following a purchase from 10/06/2020
Delayed delivery due to stock shortages due to covid but ultimately arrived well before, my children were able to enjoy it a bit before the start of autumn, super trampoline of very good quality I do not regret my purchase
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Borja G.
Rating: 3 out of 5
following a purchase from 07/06/2020
*** As for the service, not so much. I understand that the Covid situation we are all experiencing does not help, but the waiting time has been excessive. It is true that I was offered a refund, but I believe that with such a delay the company should have assumed more responsibility.
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Susana Maria P.
Rating: 5 out of 5
following a purchase from 24/05/2020
Very good service, the bed arrived ahead of time although the accessories did take longer than expected. The bed is of excellent quality. I always received responses to the emails I wrote. I would definitely order from them again.
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Amandine G.
Rating: 5 out of 5
following a purchase from 17/08/2020
Conforms to my expectations.
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Chantal S.
Rating: 5 out of 5
following a purchase from 16/08/2020
Perfect
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Michel D.
Rating: 5 out of 5
following a purchase from 28/04/2020
Very good except for the delivery which took 4 months a bit long thank you anyway
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Odile T.
Rating: 5 out of 5
following a purchase from 06/08/2020
Order conforms to the request. Good quality-price ratio
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Dario L.
Rating: 5 out of 5
following a purchase from 13/08/2020
Quick order tracking, delivery times respected. Good description of the trampoline that perfectly matches our wish. Nice to be able to download the assembly instructions with the order.
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Samuel M.
Rating: 5 out of 5
following a purchase from 16/08/2020
Great! Nothing more to say.
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Julie R.
Rating: 5 out of 5
following a purchase from 15/08/2020
Spare parts conform and fast delivery
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Samuel T.
Rating: 5 out of 5
following a purchase from 01/07/2020
A really pleasant and efficient customer service. Spare parts available 7 years later. Good quality material, really very satisfied.
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José C.
Rating: 5 out of 5
following a purchase from 03/06/2020
excellent service, quality material and very competent staff. In short, a trustworthy company
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Emmanuel V.
Rating: 5 out of 5
following a purchase from 01/06/2020
Very good quality product, attentive staff (email and phone), service and advice.
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Thomas G.
Rating: 5 out of 5
following a purchase from 03/07/2020
Quality trampoline, meets my expectations. Delivery time a bit long
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Aude S.
Rating: 5 out of 5
following a purchase from 24/07/2020
Order arrived two months early! Because the stock was depleted, and the health crisis caused delivery difficulties. We are very happy to have trusted France Trampoline once again.
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Patrick D.
Rating: 5 out of 5
following a purchase from 14/06/2020
Nothing to report. Perfect
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Yveline P.
Rating: 5 out of 5
following a purchase from 22/07/2020
very good
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Jürgen H.
Rating: 5 out of 5
following a purchase from 30/07/2020
Great product, fast delivery, clear communication, would gladly order again.
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Claudie P.
Rating: 5 out of 5
following a purchase from 30/06/2020
Each part of my trampoline is available separately. That's great.
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Sandro G.
Rating: 5 out of 5
following a purchase from 29/03/2020
Great contact. Fastest possible processing during the Corona period. Quality top.
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Jules B.
Rating: 5 out of 5
following a purchase from 20/07/2020
Very good, serious and trustworthy
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Adalia C.
Rating: 5 out of 5
following a purchase from 10/07/2020
Beautiful, solid, and stable trampoline. Great purchase! The girls are very happy!
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Barbara C.
Rating: 5 out of 5
following a purchase from 01/06/2020
Well advised by France Trampoline
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Raffaele A.
Rating: 5 out of 5
following a purchase from 12/08/2020
Very satisfied. Service and material okay.
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Jean-pierre V.
Rating: 5 out of 5
following a purchase from 02/08/2020
Good services.
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Valérie G.
Rating: 5 out of 5
following a purchase from 16/05/2020
Very nice quality.
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Dominique P.
Rating: 3 out of 5
following a purchase from 20/03/2020
Several months of waiting... Certainly the coronavirus passed through there, but I had to make all the efforts to get regular updates!
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Response from France Trampoline
Hello and thank you for this feedback, Indeed, due to the health crisis we experienced supply delays and extended delivery times. Despite a reduced workforce, we did everything possible to update the deadlines on our site and contact our customers. Unfortunately, we were not able to contact each customer individually and we apologize for the inconveniences caused. Thank you for your trust. The France Trampoline team.
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Louis A.
Rating: 5 out of 5
following a purchase from 13/08/2020
good
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Olivier L.
Rating: 5 out of 5
following a purchase from 26/05/2020
No problem
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Sabrina M.
Rating: 5 out of 5
following a purchase from 12/08/2020
very responsive.
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Audrey B.
Rating: 5 out of 5
following a purchase from 26/07/2020
The zip line + ninja course pack is very satisfying. The products are of good quality and usable for both small and large.
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Yves M.
Rating: 5 out of 5
following a purchase from 11/08/2020
Very good material. Delivery the day after the order, during the COVID-19 crisis, I didn't even believe it.
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Anneke B.
Rating: 5 out of 5
following a purchase from 22/07/2020
Great product! The kids are having a blast...
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Carine L.
Rating: 5 out of 5
following a purchase from 04/05/2020
Very good quality trampoline
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Luc B.
Rating: 5 out of 5
following a purchase from 07/08/2020
Quality services and products, I recommend.
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Bettina B.
Rating: 5 out of 5
following a purchase from 06/08/2020
The ordering process was great, extra inquiry to ensure it was the right part. Fast delivery
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Armelle B.
Rating: 3 out of 5
following a purchase from 30/07/2020
Long delivery time
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Response from France Trampoline
Hello, Indeed, due to the health crisis we experienced supply delays and extended delivery times. We kindly ask you to accept our apologies for this inconvenience. Please know that we did everything possible to quickly update these deadlines on our site. We sincerely apologize for the inconvenience caused. Thank you for your trust, the France Trampoline team.
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Valérie G.
Rating: 5 out of 5
following a purchase from 05/08/2020
I ordered a trampoline over 10 years ago which I was very satisfied with, both in terms of product quality and after-sales service, and I have just renewed the experience to offer one to my children who have now become parents themselves.
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