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S
Rating: 5 out of 5
Very good
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 175 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 3 and 5 stars
Reset filtersF
Rating: 5 out of 5
Compliant with the description and received quickly
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C
Rating: 5 out of 5
Very happy with the quality of the product and the transport
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C
Rating: 5 out of 5
this kit is very complete, easy to install! simply perfect.
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R
Rating: 5 out of 5
Excellent service and follow-up during a complex COVID-19 period. Kudos for your professionalism that allowed our daughter to enjoy her confinement.
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S
Rating: 5 out of 5
very good product
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S
Rating: 5 out of 5
Very good service and excellent advice
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A
Rating: 5 out of 5
Very good service😀!
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C
Rating: 5 out of 5
Hello, Second order placed with France Trampoline, the first for a large trampoline several years ago and I take this opportunity to say that I am very satisfied. Second order for carabiners and once again satisfied.
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F
Rating: 5 out of 5
Order compliant, fast delivery, very good product. Thank you.
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P
Rating: 5 out of 5
Everything went perfectly
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K
Rating: 5 out of 5
Exactly what I wanted!
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B
Rating: 5 out of 5
Very good quality, solid and reliable
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O
Rating: 5 out of 5
Speed of shipping and quality of material
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P
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
Very professional, happy with my purchase
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I
Rating: 5 out of 5
Perfect! Fast order and delivery.
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M
Rating: 5 out of 5
Quality product, very fast delivery despite COVID-19
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C
Rating: 5 out of 5
Very good
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H
Rating: 5 out of 5
Very good site: trampoline of very good quality. Customer service very available. Delivered quickly despite the confinement.
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M
Rating: 5 out of 5
Delivery on time, very good quality material, I recommend
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H
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Perfect item, deadlines respected despite Covid-19.
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S
Rating: 5 out of 5
Order received very, very quickly, well packaged. The product is perfect and brings joy to the children.
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C
Rating: 5 out of 5
A quick reception of the order despite the confinement measures. Perfect communication to explain the delay. In the end, the delivery was made before the scheduled date.
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K
Rating: 5 out of 5
Simply everything is top
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I
Rating: 5 out of 5
Everything is perfect, thank you again!
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I
Rating: 5 out of 5
Perfect. Product conforms and fast delivery.
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C
Rating: 5 out of 5
We are delighted with our purchase during the confinement period: fast delivery and good explanation for assembly. The oval model is ideal for our small garden! A big thank you to France Trampoline!
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L
Rating: 5 out of 5
Always perfect.
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D
Rating: 5 out of 5
Good quality carpet, extremely appreciated the availability of all spare parts, well done!
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X
Rating: 5 out of 5
Great site. They contact you by email to make sure of your order to send the right product, and that's great!!!
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S
Rating: 5 out of 5
Simply perfect! Very professional.
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A
Rating: 3 out of 5
An order placed before confinement with a very long delivery time, over 6 weeks... The delivery arrives and there is an error on the order.... Had to wait an extra week...
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Response from France Trampoline
Hello, and first of all thank you for taking the time to leave us a comment. Indeed, as you pointed out, the recent events related to Covid-19 have greatly impacted our restocking, order preparation, and delivery schedules due to reduced staff and absences for childcare. However, this does not justify the error that occurred on your order: even if the situation has now returned to normal, we ask you to accept our apologies for these indeed abnormally long delays but also particularly for the preparation error on your order. The France Trampoline team.
C
Rating: 5 out of 5
Very professional and friendly on the phone. The product is top-notch. Very satisfied to have my purchase from France trampoline.
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F
Rating: 5 out of 5
Effective advice, fast delivery.
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H
Rating: 5 out of 5
Impeccable!!
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D
Rating: 5 out of 5
We are extremely happy with the trampoline which is sturdy and of good quality. The only downside is the assembly: I indeed had to re-drill several holes (T-junctions) to allow the assembly of the trampoline.
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S
Rating: 5 out of 5
Very good telephone reception and order received quickly despite the confinement circumstances.
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S
Rating: 5 out of 5
Fast and careful delivery
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