Customer reviews of France Trampoline

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Rozenn D.

Rating: 5 out of 5

Published on 01/05/2020 à 09h55 following a purchase from 28/03/2020

Perfect

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Thomas P.

Rating: 5 out of 5

Published on 01/05/2020 à 09h13 following a purchase from 04/04/2020

+ : Modern and stylish weight bags. Well suited for a trampoline. Hermetic. Small issue encountered with the handle that tore -> The very professional and responsive customer service graciously sent me a replacement - : Opening a bit small for filling with sand.

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Christine P.

Rating: 5 out of 5

Published on 01/05/2020 à 09h12 following a purchase from 08/04/2020

Of very very good quality........ I am super satisfied and my grandson even more 😁😁😁

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Emmanuel P.

Rating: 5 out of 5

Published on 01/05/2020 à 09h11 following a purchase from 08/04/2020

High quality item and material!!! Indiana zip line Fast delivery (despite the context) I recommend without reservation

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Thierry V.

Rating: 5 out of 5

Published on 01/05/2020 à 08h54 following a purchase from 29/03/2020

Good material, good delivery. An explanation for fixing the cushions would be great.

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Matthieu O.

Rating: 5 out of 5

Published on 01/05/2020 à 08h30 following a purchase from 02/04/2020

Order as per and delivered quickly in these times of confinement

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Jean-raphaël D.

Rating: 5 out of 5

Published on 30/04/2020 à 20h50 following a purchase from 08/04/2020

this is the 2nd zip line I am installing. More expensive but of better quality and sturdier. The only complaint I can make (as with the first one) is that the cable and support are not made of stainless steel!

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Christophe J.

Rating: 5 out of 5

Published on 30/04/2020 à 19h48 following a purchase from 31/03/2020

Hello, Very good quality of the tarp. Delivery time very good given the current context. Thank you to the whole team.

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Jean B.

Rating: 5 out of 5

Published on 30/04/2020 à 19h41 following a purchase from 30/03/2020

Products as described and performing delivered on time

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Daniel D.

Rating: 5 out of 5

Published on 30/04/2020 à 15h28 following a purchase from 01/04/2020

Compliant with the order made and fast and careful delivery

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Nicolas H.

Rating: 5 out of 5

Published on 30/04/2020 à 15h27 following a purchase from 02/04/2020

Very good quality trampoline, attentive and responsive team

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Maryna D.

Rating: 5 out of 5

Published on 30/04/2020 à 14h50 following a purchase from 02/04/2020

Simple order, no delivery issues, meets my expectations.

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Adeline J.

Rating: 5 out of 5

Published on 30/04/2020 à 13h37 following a purchase from 06/04/2020

Perfect. Quality product.

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Nadjemdine S.

Rating: 5 out of 5

Published on 30/04/2020 à 13h14 following a purchase from 07/04/2020

I contacted France trampoline regarding a warranty operation for a trampoline part, so a standard exchange. My request was processed in a very reasonable time despite the current confinement situation. An email exchange, then a phone call, everything went super well, the cushion was delivered to my home in record time. A positive point in addition to the excellent quality of the trampoline we purchased last year, BRAVO!!

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Manfred E.

Rating: 3 out of 5

Published on 30/04/2020 à 11h40 following a purchase from 02/04/2020

Quality of the jumping mat and springs is top, but the delivery time of 3 weeks was very long.

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Fabrice D.

Rating: 5 out of 5

Published on 30/04/2020 à 10h57 following a purchase from 31/03/2020

Spare part difficult to find on the site (as it is no longer the same). Equivalent reference indicated after message exchange. Received quickly given the circumstances. The replacement reference seems to me to be of better quality.

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Denis B.

Rating: 5 out of 5

Published on 29/04/2020 à 21h39 following a purchase from 26/03/2020

The Ninja + zip line pack is excellent. Very good quality, and easy to assemble. For the zip line, the trees should not be too big (

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Ovidiu P.

Rating: 5 out of 5

Published on 29/04/2020 à 20h49 following a purchase from 03/04/2020

Top-notch, an ideal gift for our son who loves it! Very satisfied, nothing to say!

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Thierry G.

Rating: 5 out of 5

Published on 29/04/2020 à 19h47 following a purchase from 13/03/2020

simple and quick

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Juliette B.

Rating: 5 out of 5

Published on 29/04/2020 à 18h15 following a purchase from 31/03/2020

Very good service. Informed advice from a consultant over the phone. However, the initial delivery time was supposed to be 4 weeks and we received it after 2 weeks. The assembly is well explained but takes a bit of time.

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El Fassi E.

Rating: 5 out of 5

Published on 29/04/2020 à 14h22 following a purchase from 31/03/2020

Very satisfied, product as described and fast delivery

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Melanie M.

Rating: 5 out of 5

Published on 29/04/2020 à 13h16 following a purchase from 18/03/2020

I am very happy with the service, I was advised on the parts to repair my trampoline and was sent a basket already ready to validate. In the end, the trampoline is like new!

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Gérald G.

Rating: 5 out of 5

Published on 29/04/2020 à 09h37 following a purchase from 29/03/2020

Very professional, attentive to the customer

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Loic L.

Rating: 3 out of 5

Published on 28/04/2020 à 18h27 following a purchase from 19/03/2020

We received the order on April 8th, noticed a defect in the net and reported it by email that evening.......still no response!!!!!

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Response from France Trampoline Published on 21/03/2020

Hello, and thank you for taking the time to leave us a comment. We apologize for the delays in our response, due to a team operating with reduced staff since the beginning of the health confinement. We are doing everything we can to respond to you quickly, and we apologize for the inconvenience caused. Counting on your understanding, The France Trampoline team

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Augustin H.

Rating: 3 out of 5

Published on 28/04/2020 à 16h53 following a purchase from 18/03/2020

I had difficulty getting information about the order... the shipment was very long without any information, to this day I still have not received all the ordered products, but I have been billed and charged

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Response from France Trampoline Published on 22/03/2020

Hello, We confirm that your order was shipped on April 7th and handed over to the DPD carrier for delivery. We are contacting them to get more information regarding your package. We remain at your disposal for any further information. The France Trampoline team

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David D.

Rating: 5 out of 5

Published on 28/04/2020 à 15h14 following a purchase from 25/03/2020

Very good feeling about the delivery, overall service,...

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Eric-olivier M.

Rating: 5 out of 5

Published on 28/04/2020 à 14h18 following a purchase from 19/03/2020

True professionals, attentive and responsive to all requests. Already a customer since 2014, they remain at the top.

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Anne V.

Rating: 5 out of 5

Published on 28/04/2020 à 12h59 following a purchase from 15/03/2020

Very good solid and durable product! Fast delivery very good!

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Ronan S.

Rating: 5 out of 5

Published on 28/04/2020 à 12h29 following a purchase from 22/03/2020

Very good telephone reception that quickly allowed me to resolve my problem.

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Séverine M.

Rating: 5 out of 5

Published on 28/04/2020 à 12h24 following a purchase from 28/03/2020

Perfect. Good order tracking, top customer service.

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Marion S.

Rating: 5 out of 5

Published on 27/04/2020 à 18h54 following a purchase from 18/03/2020

Delivery in accordance with my order. Perfect!

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Guillaume M.

Rating: 5 out of 5

Published on 27/04/2020 à 18h37 following a purchase from 30/03/2020

Despite a complicated period (COVID-19) the delivery was fast

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Maryline R.

Rating: 5 out of 5

Published on 27/04/2020 à 18h15 following a purchase from 26/03/2020

very good product. fast delivery

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Emmanuel B.

Rating: 5 out of 5

Published on 27/04/2020 à 17h59 following a purchase from 16/03/2020

Efficient and fast, great service, you can order with your eyes closed!

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Ludovic L.

Rating: 5 out of 5

Published on 27/04/2020 à 17h29 following a purchase from 26/03/2020

Order of a new jumping mat received quite quickly given the confinement situation. Well done. Quality product. The old one was 6 years old. The trampoline itself has not aged.

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Matthieu P.

Rating: 5 out of 5

Published on 27/04/2020 à 17h25 following a purchase from 15/03/2020

Professional, nothing to say. Fast and efficient. Thank you

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Francis M.

Rating: 5 out of 5

Published on 27/04/2020 à 16h56 following a purchase from 02/03/2020

Quality products

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Frederic C.

Rating: 5 out of 5

Published on 27/04/2020 à 16h15 following a purchase from 30/03/2020

I called because during this particular period we are going through I was not sure about the process and I was also unsure about my dimensions. Just a jumping mat to repurchase. I had a very pleasant advisor who was able to answer and guide me. The package arrived and 30 minutes later it was set up..thank you for this pleasant service and the speed of the deadlines. I will come back to you as soon as needed especially since it is a French company..thank you

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Guillaume P.

Rating: 5 out of 5

Published on 27/04/2020 à 15h48 following a purchase from 29/03/2020

Fast, very correct packaging, quick response if questions

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Régis M.

Rating: 5 out of 5

Published on 27/04/2020 à 15h12 following a purchase from 19/03/2020

Always very good quality material. A bit expensive but lasts over time.

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