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C
Rating: 5 out of 5
Very good product. During delivery, the boxes arrived torn but customer service reacted very quickly and the trampoline came back in very good condition.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Order conforms, everything is great, I recommend
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J
Rating: 5 out of 5
I ordered a goal wall for the trampoline and am completely satisfied! The ordering process was straightforward, the delivery was fast and reliable. The quality of the goal wall is top - stable, well-made and perfect for playing in the garden. All in all, a clear A! Highly recommended!
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M
Rating: 5 out of 5
Efficient feedback and quick order dispatch. All material is okay!
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C
Rating: 5 out of 5
Fast and efficient. Following a question by email, the service called me back very quickly.
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F
Rating: 5 out of 5
Perfect. Responsive, attentive, and parts always available to bring the trampoline back to life. Both kids and adults are delighted.
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E
Rating: 5 out of 5
Very wide choice of spare parts
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N
Rating: 5 out of 5
Perfect
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I
Rating: 5 out of 5
Efficient site, offering choice and a quick and competent after-sales service. Top notch!
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E
Rating: 5 out of 5
Impeccable, conforms to the description
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C
Rating: 5 out of 5
We found a large trampoline mat well suited. Fast delivery and good product. Thank you
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N
Rating: 5 out of 5
Reliability and professionalism
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Y
Rating: 5 out of 5
Good phone advice and therefore product in line with my needs.
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R
Rating: 5 out of 5
Relevant information during the phone interview. Fast delivery
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C
Rating: 5 out of 5
Excellent product. It takes a couple of hours to assemble with 2-3 people but the instructions are easy to follow. Fast shipping and very kind customer service.
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D
Rating: 5 out of 5
Perfect, great product!!!
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J
Rating: 5 out of 5
Very serious company, its priority being the safety of users. Very responsive and friendly
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M
Rating: 5 out of 5
Fast delivery and simple assembly.
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V
Rating: 5 out of 5
Fast and efficient shipping. Net in perfect condition upon delivery. Bravo
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E
Rating: 5 out of 5
Order quickly acknowledged and fast delivery. Perfect product
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N
Rating: 3 out of 5
The trampoline meets the description. However, a bit disappointed with the quality of the net and hooks. It does not prevent the children from slipping underneath and at the first fall one of the hooks holding it broke. I have serious doubts about the long term.
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T
Rating: 5 out of 5
Order shipped very quickly (in less than 12 hours!). Product perfectly matches the description. Top notch!
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A
Rating: 5 out of 5
Bbbb
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G
Rating: 5 out of 5
Fast delivery, no problems and delivered in the room of my choice.
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L
Rating: 5 out of 5
All good. Clear instructions, not complicated to assemble (alone)
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J
Rating: 5 out of 5
Replacement under warranty for the jumping mat. Perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Small issue with the hooks that hold the net, the after-sales service quickly and free of charge sent me another reference. Top-notch
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E
Rating: 5 out of 5
Perfect, fast and careful. Top quality material.
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M
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Order received. Very satisfactory and package of very good quality.
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A
Rating: 5 out of 5
Products conforming, instructions sufficiently precise for installation, fast shipping.
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F
Rating: 5 out of 5
Nothing to complain about everything is perfect and the children are happy
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C
Rating: 5 out of 5
Perfect
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S
Rating: 3 out of 5
Quite long to receive and average product quality (the second one in just 1 year)
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Response from France Trampoline
Dear Sir/Madam, We have taken your remark regarding the delivery being perceived as too long into account. Your order of 350kg was placed by you on the public holiday Thursday, May 8, it was handed over to the carrier on Monday, May 12, and delivered on May 16 according to the tracking information. We remain within our announced deadlines on our website for products in stock. Regarding the quality of the products, we would like to remind you that the purchased products are leisure products intended for family use and not for establishments open to the public. It is common to need to renew your equipment with spare parts frequently in this kind of situation. The materials used are not the same for community use or at home. Best regards, The France Trampoline team.
J
Rating: 5 out of 5
Very serious merchant and quality follow-up! Thank you for your seriousness
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V
Rating: 5 out of 5
Very good product quality and very fast delivery
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M
Rating: 5 out of 5
I bought a replacement jumping mat for our trampoline. Our trampoline was not from the same manufacturer, but we were given great advice and got a suitable one. I had previously contacted countless other manufacturers without success. Very big cinema! 👏🏻
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C
Rating: 5 out of 5
Everything was perfect whether it was the purchase or the delivery to Belgium!
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P
Rating: 5 out of 5
Fast shipping,
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