Customer reviews of France Trampoline

D

Dimitri J.

Rating: 5 out of 5

Published on 20/07/2019 à 13h49 following a purchase from 28/06/2019

Very good

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Gerald G.

Rating: 5 out of 5

Published on 20/07/2019 à 12h16 following a purchase from 03/06/2019

👍 good service.

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Benoit D.

Rating: 5 out of 5

Published on 20/07/2019 à 10h55 following a purchase from 26/06/2019

Very good quality

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Maurice S.

Rating: 5 out of 5

Published on 19/07/2019 à 21h57 following a purchase from 25/06/2019

Very good

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David G.

Rating: 5 out of 5

Published on 19/07/2019 à 19h53 following a purchase from 27/06/2019

Everything went well and the product exactly meets our expectations

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Gérard V.

Rating: 5 out of 5

Published on 19/07/2019 à 19h24 following a purchase from 26/06/2019

Easy, friendly, and quick phone order. Delivery on time. A reminder of the net assembly method would have been welcome.

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Virginie L.

Rating: 5 out of 5

Published on 19/07/2019 à 08h28 following a purchase from 26/06/2019

Fast delivery, very good quality trampoline (despite a somewhat complicated assembly).

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Gloria G.

Rating: 5 out of 5

Published on 18/07/2019 à 21h58 following a purchase from 27/06/2019

Top delivery, very beautiful item and well thought out, very good quality product

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Marc S.

Rating: 3 out of 5

Published on 18/07/2019 à 19h31 following a purchase from 26/06/2019

Very good quality product: the price may seem high but the quality is really there compared to what I have been able to see/buy elsewhere. However, the delivery is catastrophic: deadlines not respected, loss of the product at the delivery location... one piece of advice to France Trampoline: change your service provider!

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Response from France Trampoline Published on 29/06/2019

Hello, and first of all thank you for taking the time to leave us a comment! We are sorry that the delivery of your trampoline did not meet your satisfaction. We carefully select the carriers we work with, but it can happen, especially during the summer period, that the quality of service provided by some is not up to our expectations. We apologize for the inconveniences encountered, which are beyond our control, and remain at your disposal for any comments or questions! Best regards, the France Trampoline team.

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Théo C.

Rating: 5 out of 5

Published on 18/07/2019 à 16h58 following a purchase from 27/06/2019

Very good advice and staff always available to answer questions. A company like we would like to see more. I would recommend this site to anyone looking to acquire a trampoline.

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Jean-marie O.

Rating: 5 out of 5

Published on 18/07/2019 à 16h18 following a purchase from 19/06/2019

Overall okay, hence a successful experience

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Arnaud C.

Rating: 5 out of 5

Published on 18/07/2019 à 14h42 following a purchase from 19/06/2019

Perfect

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Moutarde E.

Rating: 5 out of 5

Published on 18/07/2019 à 14h13 following a purchase from 27/06/2019

Very fast delivery.

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Sandrine C.

Rating: 5 out of 5

Published on 18/07/2019 à 10h47 following a purchase from 26/06/2019

Quality product and fast shipping

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Michel L.

Rating: 5 out of 5

Published on 18/07/2019 à 10h42 following a purchase from 25/06/2019

Order as expected and arrived on time. Package well prepared and protecting the contents.

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Marcus H.

Rating: 5 out of 5

Published on 18/07/2019 à 09h14 following a purchase from 15/06/2019

Delivery was very fast. The goods were very neatly packaged. All parts for assembling the trampoline roof were in perfect condition. ***

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Aline P.

Rating: 5 out of 5

Published on 17/07/2019 à 16h53 following a purchase from 26/06/2019

Fast delivery. Quality trampoline. My daughter is delighted.

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Domenico F.

Rating: 5 out of 5

Published on 17/07/2019 à 12h53 following a purchase from 26/06/2019

Shipping and product OK

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Christine G.

Rating: 5 out of 5

Published on 17/07/2019 à 10h52 following a purchase from 26/06/2019

The package arrived within the announced timeframe. No unpleasant surprises, good quality product.

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Laurent J.

Rating: 5 out of 5

Published on 16/07/2019 à 21h27 following a purchase from 26/06/2019

Quick preparation and delivery. Clear assembly instructions

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Edith B.

Rating: 5 out of 5

Published on 16/07/2019 à 19h33 following a purchase from 24/06/2019

Very good product, delivered quickly

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Helene M.

Rating: 5 out of 5

Published on 16/07/2019 à 17h27 following a purchase from 21/06/2019

Efficient and friendly

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Laurence P.

Rating: 3 out of 5

Published on 16/07/2019 à 17h15 following a purchase from 22/06/2019

Trampoline net not of the same quality as the original. Disappointed with my purchase. The green mat of the trampoline is identical so that's good

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Response from France Trampoline Published on 22/06/2019

Hello, and thank you for taking the time to leave us a comment. Our replacement parts for trampolines evolve over the years based on technical and logistical innovations, and in terms of material. Safety and quality remain at the heart of our concerns, we assure you that the net received provides the same level of effectiveness and safety as your previous material. We remain at your disposal for any questions or comments regarding your order. The France Trampoline team

C

Carole G.

Rating: 5 out of 5

Published on 16/07/2019 à 14h41 following a purchase from 21/06/2019

👍 Good

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Marie-jeanne P.

Rating: 5 out of 5

Published on 16/07/2019 à 14h36 following a purchase from 25/06/2019

Pleasant reception and good advice regarding the recommended products. I had an issue with a net that was too small, and I was offered an exchange. Easily reachable by phone

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Thierry H.

Rating: 5 out of 5

Published on 16/07/2019 à 10h52 following a purchase from 24/06/2019

Very good. Good phone contact. Good information on delivery. Good quality product. The price is quite high but the quality is there!

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Sandra D.

Rating: 5 out of 5

Published on 16/07/2019 à 10h10 following a purchase from 24/06/2019

The product completely meets our expectations (oval trampoline 430, family use), very good quality, a pleasure for both children and adults. Quite easy to assemble (you need two people). No problem with delivery, appointment made according to our availability and respected. Nothing to complain about, we are very satisfied

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Fabrice B.

Rating: 3 out of 5

Published on 15/07/2019 à 20h32 following a purchase from 09/06/2019

The customer service does not respond! A ghost service.

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Response from France Trampoline Published on 11/06/2019

Hello, and thank you for taking the time to leave us a comment. After checking, we confirm that we have not received any phone calls or email contact regarding your order? Our advisors respond to all inquiries promptly, usually within 24 hours. Can you please send your request by phone at 05 56 36 04 62, or by email at [email protected]? We will make sure to respond to you as soon as possible. Best regards, the France Trampoline team.

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Jean M.

Rating: 5 out of 5

Published on 15/07/2019 à 18h20 following a purchase from 17/06/2019

excellent

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Séverine C.

Rating: 5 out of 5

Published on 15/07/2019 à 17h16 following a purchase from 24/06/2019

I bought a jump up trampoline 9 years ago, very good quality material. I just ordered a replacement net (accidentally damaged)... excellent after-sales service... very good phone reception, well advised and fast shipping. I recommend France Trampoline.

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Verena M.

Rating: 5 out of 5

Published on 15/07/2019 à 14h17 following a purchase from 09/07/2019

Everything went perfectly from ordering to delivery! I am very satisfied!

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Mr M.

Rating: 5 out of 5

Published on 15/07/2019 à 13h32 following a purchase from 23/06/2019

missing an assembly explanation, to say to do all sides at the same time

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Katy C.

Rating: 5 out of 5

Published on 15/07/2019 à 10h36 following a purchase from 20/06/2019

Fast and efficient delivery with a quality product

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Olivier F.

Rating: 5 out of 5

Published on 15/07/2019 à 09h28 following a purchase from 24/06/2019

Order received very quickly and the trampoline seems very solid, to see over time.

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Matthieu K.

Rating: 5 out of 5

Published on 15/07/2019 à 08h35 following a purchase from 24/06/2019

Top

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Thierry O.

Rating: 5 out of 5

Published on 15/07/2019 à 08h16 following a purchase from 24/06/2019

Super product, easy to assemble. My son is delighted.

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Marie Lou S.

Rating: 5 out of 5

Published on 14/07/2019 à 21h41 following a purchase from 23/06/2019

Very satisfied with the delivery time and the quality of the trampoline

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Celine C.

Rating: 5 out of 5

Published on 14/07/2019 à 18h30 following a purchase from 30/05/2019

Very satisfied, delivery on time as expected

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Marine B.

Rating: 5 out of 5

Published on 12/07/2019 à 18h24 following a purchase from 20/06/2019

Simple order, fast delivery, clear assembly instructions. Excellent quality trampoline.

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Mathilde P.

Rating: 5 out of 5

Published on 11/07/2019 à 20h45 following a purchase from 18/06/2019

We are delighted to have trusted this company. The quality of the materials used is incomparable to everything we had seen before, the result is not only solid and stable but also very aesthetic. As for the quality of customer service and after-sales, they are perfectly responsive and pleasant! I highly recommend this brand for any trampoline purchase, it is high-end that lives up to its promises.

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