Customer reviews of France Trampoline

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Gianni M.

Rating: 5 out of 5

Published on 01/05/2019 à 13h39 following a purchase from 08/04/2019

Satisfied, precise and fast service.

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Vincent F.

Rating: 5 out of 5

Published on 01/05/2019 à 13h37 following a purchase from 05/04/2019

Very good telephone reception and good advice. Delivery on time and without defects.

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Mme Beausse I.

Rating: 5 out of 5

Published on 30/04/2019 à 21h37 following a purchase from 27/03/2019

Service available by phone for more information and fast delivery

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Bruno G.

Rating: 5 out of 5

Published on 30/04/2019 à 19h46 following a purchase from 09/04/2019

Perfect

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Loriane B.

Rating: 5 out of 5

Published on 30/04/2019 à 19h31 following a purchase from 10/04/2019

Great site, quality product, fast delivery, nothing to complain about, just thank you, thanks to you my children are happy because they can jump on the trampoline.

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Michel L.

Rating: 5 out of 5

Published on 30/04/2019 à 19h26 following a purchase from 08/04/2019

Very good product, easy assembly

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Jerome M.

Rating: 5 out of 5

Published on 30/04/2019 à 18h24 following a purchase from 09/04/2019

Great stuff! Thank you! The zip line kit and the manual in French are top-notch! Thanks for the quick delivery

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Jean Paul A.

Rating: 5 out of 5

Published on 30/04/2019 à 14h41 following a purchase from 08/04/2019

Good but it's a shame I was given a gift (basket) that is unusable on my trampoline model!!!!

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Jeremy S.

Rating: 5 out of 5

Published on 30/04/2019 à 11h48 following a purchase from 04/04/2019

No worries, the package was in good condition

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Emilie G.

Rating: 5 out of 5

Published on 30/04/2019 à 11h33 following a purchase from 30/03/2019

Very good quality trampoline! My children are happy!

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Jean-françois L.

Rating: 5 out of 5

Published on 30/04/2019 à 09h58 following a purchase from 06/04/2019

Very good and as expected

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Karine D.

Rating: 5 out of 5

Published on 30/04/2019 à 09h28 following a purchase from 08/04/2019

Very good quality product, easy to assemble.

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Cédric L.

Rating: 5 out of 5

Published on 29/04/2019 à 21h20 following a purchase from 07/04/2019

Serious products, top in every way...

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Pierre F.

Rating: 5 out of 5

Published on 29/04/2019 à 19h17 following a purchase from 06/04/2019

Fast shipping, serious packaging, and good quality material.

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David J.

Rating: 5 out of 5

Published on 29/04/2019 à 18h54 following a purchase from 04/04/2019

We contacted France Trampoline following an early wear problem on an item we purchased a few months ago. As usual, their customer service was attentive and very efficient: after sending photos from our side to explain the encountered problem, they immediately sent us a new part to replace the defective one. Quality and seriousness of the service, robustness of the proposed items, we highly recommend this company.

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Franco C.

Rating: 5 out of 5

Published on 29/04/2019 à 17h14 following a purchase from 06/04/2019

Presentation and shipping of the product ok Staff ok

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Sebastien C.

Rating: 3 out of 5

Published on 29/04/2019 à 16h13 following a purchase from 09/04/2019

4 springs are missing from my order; assembly sometimes difficult

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Response from France Trampoline Published on 10/04/2019

Hello and thank you for your comment. Please excuse us for this error in preparing your order: the 4 missing springs are on their way, you should receive them very soon! Best regards, the France Trampoline team

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Tristan T.

Rating: 5 out of 5

Published on 29/04/2019 à 14h55 following a purchase from 20/03/2019

A real personalized service. Thank you!

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Lionel P.

Rating: 5 out of 5

Published on 29/04/2019 à 14h52 following a purchase from 22/03/2019

I appreciated the follow-up on my order, especially the call from France Trampoline to verify that the ordered product (safety net) matched the model of my trampoline

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Françoise J.

Rating: 5 out of 5

Published on 29/04/2019 à 08h52 following a purchase from 08/04/2019

Immediate contact after my request. Very friendly seller. Receipt of items 2 days later (spare parts)

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Agnes C.

Rating: 5 out of 5

Published on 29/04/2019 à 08h48 following a purchase from 01/04/2019

Very professional person on the phone, perfect order

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Ginette A.

Rating: 5 out of 5

Published on 29/04/2019 à 08h43 following a purchase from 08/04/2019

Easy order, impeccable timing and delivery

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Elodie B.

Rating: 3 out of 5

Published on 28/04/2019 à 20h17 following a purchase from 05/04/2019

I am disappointed with the layout of your website because I was convinced that I would receive a free basketball hoop if I ordered a foot trampoline. Until the finalization of my order, it was noted "free basketball hoop". At no time did I see that it was under certain conditions. I therefore find it ***.

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Response from France Trampoline Published on 09/04/2019

Hello, we are sorry for this misunderstanding! The offer for the basketball hoop was indeed subject to a minimum order amount condition and only appeared in the cart if this condition was met. It is likely that during your browsing on our site, you added products to your cart but then removed them to place your order. Thus, the offer remained displayed even though it could no longer apply. We sincerely apologize for this disappointment and remain at your disposal for any questions. Best regards, the France Trampoline team

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Catherine P.

Rating: 5 out of 5

Published on 28/04/2019 à 17h20 following a purchase from 01/04/2019

High quality tarp, to see over time... "lightning" delivery thank you ***

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Sylvain R.

Rating: 5 out of 5

Published on 28/04/2019 à 15h38 following a purchase from 06/04/2019

Super fast

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Mélanie L.

Rating: 5 out of 5

Published on 28/04/2019 à 15h10 following a purchase from 04/04/2019

Very good

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Carine J.

Rating: 5 out of 5

Published on 28/04/2019 à 14h55 following a purchase from 06/04/2019

Nothing to complain about

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Cindy C.

Rating: 5 out of 5

Published on 28/04/2019 à 13h43 following a purchase from 08/04/2019

Order received very quickly, good communication with customer service. However, regarding the maximum weight supported by the trampoline, not very clear: label on the trampoline Max 120kg, in the manual 15kg, on the site 35 kg, after inquiry with customer service finally 25 kg.

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Olivier B.

Rating: 5 out of 5

Published on 28/04/2019 à 13h12 following a purchase from 04/04/2019

Positive and quick response to our expectations. Top customer service

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Arnaud R.

Rating: 5 out of 5

Published on 28/04/2019 à 12h13 following a purchase from 04/04/2019

Great! I recommend this site

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Jean-paul G.

Rating: 5 out of 5

Published on 28/04/2019 à 08h53 following a purchase from 03/04/2019

Products corresponding to my expectations

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Annie M.

Rating: 5 out of 5

Published on 27/04/2019 à 20h34 following a purchase from 31/03/2019

Very good site, fast delivery, very good product

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René C.

Rating: 5 out of 5

Published on 27/04/2019 à 08h27 following a purchase from 02/04/2019

Product conforms to the site's description and delivery time respected. I recommend the France trampoline site

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Paul B.

Rating: 5 out of 5

Published on 26/04/2019 à 21h43 following a purchase from 02/04/2019

Very professional and attentive.

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Murielle R.

Rating: 5 out of 5

Published on 26/04/2019 à 18h35 following a purchase from 29/03/2019

Product conforms to my expectations

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Eric W.

Rating: 5 out of 5

Published on 26/04/2019 à 16h28 following a purchase from 04/04/2019

Very serious. The components of the trampoline are of very good quality. The children are delighted.

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Jaime D.

Rating: 5 out of 5

Published on 26/04/2019 à 10h29 following a purchase from 04/04/2019

All good

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Christelle S.

Rating: 5 out of 5

Published on 26/04/2019 à 09h12 following a purchase from 25/03/2019

We are delighted with the spare parts ordered. Kudos for the seriousness of the company as our trampoline was already 8 years old.

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Michel F.

Rating: 5 out of 5

Published on 26/04/2019 à 09h11 following a purchase from 03/04/2019

Perfect, as usual with France Trampoline!

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Olivier D.

Rating: 5 out of 5

Published on 26/04/2019 à 08h28 following a purchase from 31/03/2019

Very good product.

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