France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Excellent telephone assistance that helped me with the purchase of a maxi pack 490 oval carpet. I was subsequently contacted for shipping updates and for the scheduled pickup. The product and manufacturing materials are very good and sturdy, made to last over time and easy to assemble even for non-experts. Personally, I give 5 stars and I was satisfied with the purchase which I will recommend to friends and acquaintances.
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Luc E.
Rating: 5 out of 5
following a purchase from 17/07/2018
Impeccable
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Arnaud C.
Rating: 5 out of 5
following a purchase from 11/07/2018
Good advice over the phone, delivered very quickly, with a renowned carrier. Perfect packaging, the children are happy to have moved from a diameter of 360 to 430. By the way, I changed brands and I do not regret it.
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Michel P.
Rating: 5 out of 5
following a purchase from 17/07/2018
Excellent product due to its design and robustness. The test of this trampoline being used by many small children without any degradation is a very good test that makes us express our great satisfaction.
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Françoise C.
Rating: 5 out of 5
following a purchase from 17/07/2018
I easily found what I was looking for and the delivery was very quick.
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Fabrice B.
Rating: 5 out of 5
following a purchase from 18/07/2018
Top
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Karine P.
Rating: 5 out of 5
following a purchase from 15/07/2018
Perfect
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Isabelle C.
Rating: 5 out of 5
following a purchase from 04/07/2018
Excellent product.
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Corine W.
Rating: 5 out of 5
following a purchase from 16/07/2018
Everything went very well; nothing to complain about.
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Madeleine D.
Rating: 5 out of 5
following a purchase from 08/07/2018
Perfect
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Joelle C.
Rating: 5 out of 5
following a purchase from 14/07/2018
Very very satisfied! The team contacted me before validating my order because the ordered elements did not match the same trampoline and the parts could be exchanged before shipping.
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Christine B.
Rating: 5 out of 5
following a purchase from 11/07/2018
To all those hesitating between different trampoline sellers, I have only one piece of advice to give: "You can choose France trampoline". Kudos to the team who is always listening to you and guiding you to help you make your choice. Delivery as planned. Trampoline well packaged with an easy-to-understand manual. Plan for 2 people for assembly. In short, very satisfied with our choice (jum'up 360)
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Ana Maria L.
Rating: 5 out of 5
following a purchase from 14/07/2018
opening. The European standard no longer allows us to offer this type of opening. We are also not allowed to supply nets with
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Annie S.
Rating: 5 out of 5
following a purchase from 14/07/2018
A PERFECT SERVICE WITH A LOT OF SERIOUSNESS. I HAD A PROBLEM REGARDING THE DELIVERY BUT WHICH DOES NOT CONCERN YOU BUT I WANTED TO INFORM YOU BECAUSE I HAD REQUESTED THAT THE ITEM BE SENT TO ME BY CRONOPOST HENCE A COST. AND THE DELIVERY PERSON ABSOLUTELY REFUSED TO DELIVER TO MY HOME AS PLANNED, WE HAD A STRONG VERBAL ALTERCATION THAT I REPORTED TO THE CUSTOMER SERVICE OF THE SUPPLIER AT CHRONOPOST. IT'S A SHAME THAT YOU OFFERED THIS SERVICE BECAUSE REALLY AS FAR AS YOU ARE CONCERNED, EXCELLENT CUSTOMER SERVICE. BEST REGARDS ***
I placed my order by phone and had a listener who was patient, precise, and clear. I would not hesitate to do it again if needed, thank you, best regards
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Noel P.
Rating: 3 out of 5
following a purchase from 05/06/2018
The material is very good despite a missing part (clamp) The online instructions do not match the current model; the same goes for the main paper instructions. Main problem: the package tracking system is completely failing; I had to call three times to get information and make an appointment directly with the last carrier.
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Response from France Trampoline
Hello, thank you for your comment. Please feel free to contact us at the following address contacte-trampoline.com for the missing part. We are sorry that the delivery did not bring you complete satisfaction. We take note of your comment to improve the service offered. The France trampoline Team
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Arnaud L.
Rating: 5 out of 5
following a purchase from 14/07/2018
Fast delivery, quality trampoline, easy assembly. I recommend! Thank you
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Lucie T.
Rating: 5 out of 5
following a purchase from 16/07/2018
Nothing to report. Everything was ok and compliant. Super product
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Céline H.
Rating: 5 out of 5
following a purchase from 25/06/2018
perfect! as usual
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Jerome L.
Rating: 5 out of 5
following a purchase from 15/07/2018
very good
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Anne M.
Rating: 5 out of 5
following a purchase from 16/07/2018
Everything super
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Didier T.
Rating: 5 out of 5
following a purchase from 21/04/2018
Very good service provided, company contact to ensure the order's compliance
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Gilles F.
Rating: 5 out of 5
following a purchase from 28/06/2018
Verification done to ensure that we had selected the right fabric for our trampoline. TB A bit of uncertainty regarding delivery times (hours confirmed by SMS were not respected) Our daughter is delighted (the pink border of the mat is wonderful for her) that's the main thing. After the heatwave, she will really be able to enjoy it
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Isabelle S.
Rating: 5 out of 5
following a purchase from 15/07/2018
Very good
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Vincent L.
Rating: 5 out of 5
following a purchase from 02/07/2018
A small problem noted with the first order which was taken into account by customer service. It is for having resolved our problem quickly that I give a score of 5 because mistakes happen, but that they are resolved nowadays is rare, it is easy nowadays to keep pushing the blame without ever taking responsibility. Service and responsiveness Top Bravo to you
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Henriette L.
Rating: 5 out of 5
following a purchase from 13/06/2018
Excellent service, efficient and accommodating
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Michel C.
Rating: 3 out of 5
following a purchase from 01/06/2018
Very good product but too long delays.
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Response from France Trampoline
Hello, Thank you for taking the time to write to us. We would like to apologize for the delivery delays of your order. However, you ordered one or more items that are "awaiting restocking". Unfortunately, for technical reasons, we cannot partially ship an order. Your order could be prepared as soon as the missing item is received and was delivered to you within 24 hours. We remain at your disposal for any questions, the France Trampoline team.
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Sabrina G.
Rating: 5 out of 5
following a purchase from 13/07/2018
Very professional. Very fast.
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Joachim D.
Rating: 5 out of 5
following a purchase from 14/07/2018
Great! Easy to assemble, even alone (better with two though), great quality, super stable. The nets are very resistant. An investment worth it!
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Christine L.
Rating: 5 out of 5
following a purchase from 11/07/2018
Nothing to report. GOOD RECEPTION. CORDIAL AND HELPFUL DELIVERY PERSON.
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Guillaume C.
Rating: 5 out of 5
following a purchase from 13/07/2018
Perfect.
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Evelyne L.
Rating: 5 out of 5
following a purchase from 11/07/2018
As usual: product description accurate, delivery times respected, correct quality/price ratio.
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Jérôme C.
Rating: 5 out of 5
following a purchase from 09/07/2018
Very good review, the product is perfectly suitable, the delivery was very fast. Moreover, customer service contacted us by phone to ensure the correct dimensions.
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Annette B.
Rating: 5 out of 5
following a purchase from 12/07/2018
Very good. I was even contacted after placing my order to confirm my choice. Very good service!
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Roselyne M.
Rating: 5 out of 5
following a purchase from 12/07/2018
I am very satisfied with my order, quick processing and effective follow-up, delivery within the agreed time and excellent communication with the transport team, trampoline very well packaged, wrapped on a pallet, and trampoline of very good quality, solid, and aesthetically pleasing as well. One negative point to mention, the assembly instructions! Not clear as it is all in pictograms, difficult to decipher if you are not a skilled handyman! We managed with the help of videos found online.
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Christine M.
Rating: 5 out of 5
following a purchase from 29/06/2018
Friendly telephone reception, very professional advice. Fast delivery. The whole family (from the smallest to the largest) joyfully enjoys this octagonal trampoline. I highly recommend this company.
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