Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 075 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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Stephane L.
Rating: 5 out of 5
following a purchase from 02/06/2018
Very good
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Isabelle A.
Rating: 5 out of 5
following a purchase from 03/06/2018
Everything was perfect, the product and the delivery time.
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Christophe V.
Rating: 5 out of 5
following a purchase from 05/06/2018
Fast and responsive service.
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Cedric D.
Rating: 5 out of 5
following a purchase from 05/06/2018
Excellent service
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Bénédicte M.
Rating: 3 out of 5
following a purchase from 04/06/2018
Correct
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Response from France Trampoline
Hello, thank you for leaving a review on your order! Concerned about always improving the quality of the products we offer, we are attentive to the suggestions or comments from our customers. In the case of your Zip Line, could you specify the points of improvement that seem important to you? We remain at your disposal. The France Trampoline team
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Bruno C.
Rating: 5 out of 5
following a purchase from 04/06/2018
Perfect
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Julien P.
Rating: 5 out of 5
following a purchase from 26/05/2018
Very fast shipping after the order. Careful packaging. The products are of quality, a bit more expensive than average but it's well justified. In the end, very pleased with the purchase.
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Vincent A.
Rating: 5 out of 5
following a purchase from 03/06/2018
Excellent customer service. Very high quality service: fast, efficient, and pleasant. The complete opposite of the usual customer experience in France. It feels like North America! Thank you France Trampoline!
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Magali L.
Rating: 5 out of 5
following a purchase from 14/05/2018
Very good welcome and availability from the advisors
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David M.
Rating: 5 out of 5
following a purchase from 04/06/2018
As usual, a professional, welcoming, and human team. Thank you all.
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Alexandre F.
Rating: 5 out of 5
following a purchase from 05/06/2018
Fast delivery, product as described and functional. Thank you!!!!
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Christophe V.
Rating: 5 out of 5
following a purchase from 01/06/2018
Site that offers quality products and quick shipping. I managed to assemble the trampoline alone. Just need to check the tent; which I haven't tested yet.
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Xavier H.
Rating: 5 out of 5
following a purchase from 04/06/2018
Trampoline as described, very good product!
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Melanie S.
Rating: 5 out of 5
following a purchase from 02/06/2018
Very good product, delivery on time as announced
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Frederic S.
Rating: 5 out of 5
following a purchase from 03/06/2018
It's perfect!
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Benoit D.
Rating: 5 out of 5
following a purchase from 01/06/2018
The order was mistakenly placed with France Trampoline, who called me to indicate that what I ordered corresponded to a product from another brand. I maintained my order and the product matches what I wanted
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Maxime P.
Rating: 5 out of 5
following a purchase from 03/06/2018
Very satisfied
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Christian B.
Rating: 5 out of 5
following a purchase from 04/06/2018
Impeccable delivery and within the announced timeframe. Very high-quality material
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Jean-marie A.
Rating: 5 out of 5
following a purchase from 01/06/2018
Excellent
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Damien O.
Rating: 5 out of 5
following a purchase from 31/05/2018
Nothing to report. Everything is perfect
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Caroline R.
Rating: 5 out of 5
following a purchase from 05/06/2018
Very good products, great after-sales service
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Laurence S.
Rating: 5 out of 5
following a purchase from 04/06/2018
Very satisfied
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Frederic R.
Rating: 5 out of 5
following a purchase from 02/06/2018
Very good product, in accordance with what was announced on the site. However, a hotline would be desirable on Saturdays, often a day for assembling the trampoline, to assist if there are problems or hesitations during assembly.
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Sandrine G.
Rating: 5 out of 5
following a purchase from 01/06/2018
Very good
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Sylvie T.
Rating: 5 out of 5
following a purchase from 03/06/2018
Perfect
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Pierre S.
Rating: 5 out of 5
following a purchase from 25/04/2018
Nothing negative to say about the service, very well received and information at the base very good, otherwise excellent final result.
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Caroline F.
Rating: 5 out of 5
following a purchase from 02/06/2018
The delivery service is perfect. They call before leaving to make sure you are present.
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Eric P.
Rating: 5 out of 5
following a purchase from 04/06/2018
Nothing to say. Perfect
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Cécile D.
Rating: 3 out of 5
following a purchase from 28/05/2018
VERY GOOD FOR THE ORDER THE DELIVERY TO REVIEW. PACKAGING ALL DAMAGED
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Response from France Trampoline
Hello, thank you for your comment! We are sorry that your package was somewhat mishandled by the carrier. Unfortunately, this can sometimes happen and is beyond our control. We still wish you very good times on your trampoline! The France Trampoline team
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Nicolas A.
Rating: 5 out of 5
following a purchase from 03/06/2018
Top-notch
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Martine B.
Rating: 5 out of 5
following a purchase from 03/06/2018
Very good product easy to assemble The kids love it
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Didier R.
Rating: 5 out of 5
following a purchase from 30/05/2018
Beyond the quality of the purchased product, I appreciated the advice and precautions. Few online providers take the precaution of calling after a validated purchase to technically confirm the product's suitability for the need.
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Marco P.
Rating: 5 out of 5
following a purchase from 31/05/2018
Fully satisfied. I would definitely recommend it.
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Claudine D.
Rating: 5 out of 5
following a purchase from 01/06/2018
Very satisfied. Nothing to complain about regarding the delivery, the product (very good quality), or the assembly instructions. In short, impeccable. My grandchildren will be able to enjoy it for as long as possible.
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Dominique B.
Rating: 3 out of 5
following a purchase from 21/05/2018
Item available on the site, not available after ordering, 15 days of waiting without news
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Response from France Trampoline
Hello, First of all, we thank you for taking the time to comment on your order. The management of stocks and statuses indicated for each product are established in real-time on our site. When paying for an order, the number of items in stock is automatically adjusted. It is therefore very likely that other visitors were in the process of validating their orders at the moment you confirmed yours. We thank you for your understanding and remain at your disposal for any further information. The France Trampoline team
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Marie Emmanuelle B.
Rating: 5 out of 5
following a purchase from 01/06/2018
Perfect delivery. Assembly was easy. Super quality
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Stephane B.
Rating: 5 out of 5
following a purchase from 09/05/2018
Excellent communication and availability. The advisor took the time to respond in detail to all our requests and was of great help. Quick and very careful order shipment. Impeccable!
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Paula F.
Rating: 5 out of 5
following a purchase from 28/05/2018
Excellent!!!! Super fast and serious. I had a doubt about my net order. I called them just as my order was about to ship. The person removed it from the truck, canceled my order, and placed a new order with the correct products! Super nice, very good advice, and really an excellent service!
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Dominique V.
Rating: 5 out of 5
following a purchase from 28/05/2018
Fast delivery. Quality product. Perfect customer follow-up
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Sandrine P.
Rating: 3 out of 5
following a purchase from 17/05/2018
Delivery times a bit long (one month) due to the delivery person. Error on the number of springs received compared to the order. The person from customer service is very friendly on the phone and very accommodating.
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Response from France Trampoline
Hello, thank you for your comment. We renew our apologies regarding this preparation error and wish you good times on your trampoline! The France Trampoline team
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