Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 074 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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Salvador C.
Rating: 3 out of 5
following a purchase from 05/04/2018
the phone support
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Jerome B.
Rating: 5 out of 5
following a purchase from 10/05/2018
Perfect, the technical sheet prevents mistakes on the order. Additionally, a technician contacted me to confirm the points on which there might have been doubt.
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Didier O.
Rating: 5 out of 5
following a purchase from 16/05/2018
From delivery to product quality, everything is perfect!
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Annie F.
Rating: 5 out of 5
following a purchase from 07/05/2018
Conforms to my wishes
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Anthony P.
Rating: 5 out of 5
following a purchase from 14/05/2018
Fast and careful delivery by a serious company with whom we had already ordered. Product conforms to the description on the site. Now we just have to have fun!
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Celine C.
Rating: 5 out of 5
following a purchase from 08/05/2018
Good product, good quality
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Lydia C.
Rating: 5 out of 5
following a purchase from 12/05/2018
Perfect!
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Lionel M.
Rating: 3 out of 5
following a purchase from 10/05/2018
Mediocre carrier. I have two trampolines for a long time, I cannot answer the following questions.
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Response from France Trampoline
Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully meet your satisfaction. Unfortunately, the quality of service of some carriers is not always up to the quality of service we are used to providing. However, please know that measures have been taken to only work with the most reliable carriers from now on. We apologize again for this inconvenience and are at your disposal for any further information. The France Trampoline team.
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Mathieu M.
Rating: 5 out of 5
following a purchase from 10/05/2018
Very good quality trampoline. Easy assembly thanks to the videos on the site. Very fast delivery (4 days), very professional carrier. Very happy with my purchase.
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Christophe E.
Rating: 5 out of 5
following a purchase from 15/05/2018
+++++++++++++++
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Daniela S.
Rating: 5 out of 5
following a purchase from 28/05/2018
Very helpful and friendly
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Sylvie G.
Rating: 5 out of 5
following a purchase from 11/05/2018
Fast service. Article conforms and of quality.
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Laurence M.
Rating: 5 out of 5
following a purchase from 11/05/2018
Fast and careful shipping. The explanations for choosing the right product are very clear and France Trampoline ensures that the ordered product is the right one.
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Philippe D.
Rating: 5 out of 5
following a purchase from 11/05/2018
Very professional.
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Michaël R.
Rating: 5 out of 5
following a purchase from 11/05/2018
Clear site, good explanation of the different products.
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Nadine G.
Rating: 5 out of 5
following a purchase from 14/05/2018
Order really corresponds to the desired product, the product was delivered very quickly. Assembly instructions very clear.
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Roger C.
Rating: 5 out of 5
following a purchase from 14/05/2018
the best surprise is no surprise
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Christophe M.
Rating: 5 out of 5
following a purchase from 11/05/2018
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Sébastien D.
Rating: 5 out of 5
following a purchase from 11/05/2018
I am very satisfied
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Maryline M.
Rating: 5 out of 5
following a purchase from 09/05/2018
Very serious site... professional trampoline company of quality... for my part I ordered the booster trampoline and I am not disappointed. Delivery one day late but it was a bit special period in May with all the holidays, it must have taken time for the payment transaction. I recommend France Trampoline with my eyes closed.
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Anne-sophie D.
Rating: 3 out of 5
following a purchase from 13/05/2018
Delivery did not meet deadlines even though we had spent *** euros extra. I had to go pick up the trampoline directly in the evening from the delivery person so that my daughter could have her birthday gift on time! Otherwise, the trampoline is very good.
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Response from France Trampoline
Hello, Thank you for taking the time to comment on your order, and we are sorry that the delivery did not fully satisfy you. The express delivery method normally ensures delivery within 24 or 48 hours for an order placed before noon, but it can unfortunately happen that for reasons beyond our control, the carrier encounters unforeseen circumstances preventing them from meeting this deadline. We apologize for this inconvenience and hope that your daughter was still able to enjoy her gift! The France Trampoline team
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Delphine P.
Rating: 5 out of 5
following a purchase from 05/05/2018
very serious, a person even contacted me just before shipping my order to ensure that we had taken all the necessary measurements to choose our jumping mat so that it wouldn't arrive too small. I really appreciated this approach.
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Anthony V.
Rating: 5 out of 5
following a purchase from 10/05/2018
Very good as usual! Very good products and delivered very quickly :-)
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Philippe H.
Rating: 5 out of 5
following a purchase from 12/05/2018
Delivery on time for my granddaughter's birthday, the product well packaged and no problem with assembly. It's perfect.
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Jean-marc S.
Rating: 5 out of 5
following a purchase from 13/05/2018
Everything was perfect from the phone reception to the receipt of the package in perfect condition, you can be assured that we are promoting you, you are a perfect and very conscientious site and we thank you for that.
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Sabrina D.
Rating: 5 out of 5
following a purchase from 11/05/2018
Efficient and special mention to the carrier. Finally a supplier who does not skimp on delivery.
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Maud S.
Rating: 5 out of 5
following a purchase from 10/05/2018
Nothing to complain about. Clear site. Very good material. Delivery service was perfect.
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Alain F.
Rating: 5 out of 5
following a purchase from 10/05/2018
We received the order very quickly despite the holidays. Serious and available delivery person. We chose the jumpin' model in 4.60 m round. It took us six hours to fully assemble it with three people. The assembly is not difficult but requires time. High-quality item, capable of accommodating an adult and two children without safety issues.
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Chevallier N.
Rating: 5 out of 5
following a purchase from 11/05/2018
Nothing to report
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Jean-louis L.
Rating: 5 out of 5
following a purchase from 13/05/2018
Very good product that combines robustness and design. The design is original and allows for easy hanging of the hammock while providing excellent comfort of use.
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Sylvie T.
Rating: 5 out of 5
following a purchase from 25/03/2018
Excellent supplier, very serious
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Maylis C.
Rating: 5 out of 5
following a purchase from 11/05/2018
Very good
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Bruno C.
Rating: 5 out of 5
following a purchase from 07/04/2018
Good
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Patrice P.
Rating: 5 out of 5
following a purchase from 07/05/2018
The trampoline was quite easy to assemble. The product is of good quality.
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Andreas U.
Rating: 5 out of 5
following a purchase from 18/05/2018
Excellent personal service. After ordering, I immediately received a call regarding the delivery time, availability, etc. Perfect service, would gladly do it again anytime.
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Noel G.
Rating: 5 out of 5
following a purchase from 09/05/2018
We bought our trampoline a few years ago and the net was damaged (very used trampoline). So ordered a new net that was perfectly adapted and delivered very quickly. Thank you
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Nicolas B.
Rating: 5 out of 5
following a purchase from 06/05/2018
Very good product! No issues!
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Fabrice D.
Rating: 5 out of 5
following a purchase from 06/05/2018
Very good customer service. Checks the compatibility of the ordered material before shipping.
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Tatiana B.
Rating: 5 out of 5
following a purchase from 08/05/2018
Great purchase
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Ceverine D.
Rating: 5 out of 5
following a purchase from 09/05/2018
Excellent after-sales service. Several years after my purchase, I had lost the invoice, I sent an email to request spare parts. Despite the fact that I only indicated an approximate purchase date, my file was found and my request was processed very quickly. I will call this company again and recommend it.
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