Customer reviews of France Trampoline

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Frederic S.

Rating: 5 out of 5

Published on 27/05/2018 à 15h12 following a purchase from 06/05/2018

Choice, descriptions, delivery; 10/10

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Elodie H.

Rating: 5 out of 5

Published on 27/05/2018 à 12h35 following a purchase from 05/05/2018

Fast and careful shipping. Within the deadlines despite the holidays.

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Alain F.

Rating: 5 out of 5

Published on 27/05/2018 à 09h54 following a purchase from 07/05/2018

The delivery and the order were all compliant.

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Gregor P.

Rating: 5 out of 5

Published on 27/05/2018 à 09h28 following a purchase from 18/05/2018

Friendly, competent advice, high-quality processing, uncomplicated delivery; the only thing: the assembly instructions could be more detailed (more photos) - or the parts (jumping mat frame) could be labeled. All in all, however, "very good".

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Laborbe A.

Rating: 5 out of 5

Published on 27/05/2018 à 09h14 following a purchase from 05/05/2018

Very well informed by the hostess during the phone call. Good quality product. I highly recommend these items.

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Valérie B.

Rating: 5 out of 5

Published on 27/05/2018 à 09h12 following a purchase from 26/04/2018

Nothing to complain about. This is not the first time I order from this site and I do not hesitate to return if needed. Especially since our trampoline is over 10 years old, and I still find the parts to replace.

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Denis T.

Rating: 5 out of 5

Published on 25/05/2018 à 19h44 following a purchase from 29/04/2018

Good advice. Deadlines respected.

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David P.

Rating: 5 out of 5

Published on 25/05/2018 à 19h40 following a purchase from 28/04/2018

very good customer service

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Annie F.

Rating: 5 out of 5

Published on 25/05/2018 à 19h33 following a purchase from 03/05/2018

Very attentive to my request for a spare part.

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Frances W.

Rating: 3 out of 5

Published on 25/05/2018 à 18h23 following a purchase from 04/05/2018

The trampoline is excellent and it was easy to set up with the help of the video on the site. However, they initially sent the wrong trampoline, so they had to do an exchange. It was not ideal to have all my children around the boxes all excited and to tell them that it was not ours. I was expecting a small gift to apologize, but no, with the price paid, you should do better.

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Response from France Trampoline Published on 08/05/2018

Hello, Thank you for taking the time to comment on your order and we apologize for this preparation error. Unfortunately, the logistics administration in this case being automated, we did not have the opportunity to add a gift to your package. For your next order, please feel free to contact our sales team directly by email or phone so that we can make a commercial gesture. We remain at your disposal for any further information. The France Trampoline team

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Maelle D.

Rating: 5 out of 5

Published on 25/05/2018 à 16h31 following a purchase from 03/05/2018

Top

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Patrice S.

Rating: 5 out of 5

Published on 25/05/2018 à 15h41 following a purchase from 02/05/2018

Quality product to suggest

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Diana K.

Rating: 5 out of 5

Published on 25/05/2018 à 15h24 following a purchase from 03/04/2018

Always available for any doubts.

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Dominique B.

Rating: 5 out of 5

Published on 25/05/2018 à 13h26 following a purchase from 30/04/2018

Very good quality of service.

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Sandrine P.

Rating: 5 out of 5

Published on 25/05/2018 à 12h53 following a purchase from 04/05/2018

Very good quality

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Patrick P.

Rating: 5 out of 5

Published on 25/05/2018 à 12h29 following a purchase from 02/05/2018

Very good advice by phone to find the reference of my products.

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Martine M.

Rating: 5 out of 5

Published on 25/05/2018 à 11h59 following a purchase from 03/05/2018

Very good

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Jean-pierre P.

Rating: 5 out of 5

Published on 25/05/2018 à 11h35 following a purchase from 30/04/2018

Very good advice with support for ordering advice.

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Marie-eve R.

Rating: 5 out of 5

Published on 25/05/2018 à 11h21 following a purchase from 30/04/2018

Fast delivery, very efficient customer service, product of very good quality to assemble with 2 people absolutely.

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David M.

Rating: 5 out of 5

Published on 25/05/2018 à 10h15 following a purchase from 17/04/2018

Nothing to say, so satisfied

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Benoit R.

Rating: 5 out of 5

Published on 24/05/2018 à 20h13 following a purchase from 02/05/2018

Order conforms to the description and delivery arrived before the expected date.

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Elise Borzeix S.

Rating: 5 out of 5

Published on 24/05/2018 à 18h53 following a purchase from 20/04/2018

Advisor attentive and good advice. Delivery quite fast and conforms to the order.

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Alain P.

Rating: 5 out of 5

Published on 24/05/2018 à 17h49 following a purchase from 04/04/2018

a bit long

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Maurizio S.

Rating: 5 out of 5

Published on 24/05/2018 à 16h52 following a purchase from 03/05/2018

The material is of good quality and easy to assemble with clear instructions, however, it's better to have two people to assemble it. On YouTube, there is also a video on how to jump correctly and my 5-year-old daughter who is learning has a lot of fun. Recommended!

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Cesar L.

Rating: 5 out of 5

Published on 24/05/2018 à 15h46 following a purchase from 02/05/2018

Everything very correct.

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Cyrille V.

Rating: 5 out of 5

Published on 24/05/2018 à 15h42 following a purchase from 01/05/2018

On the site, we can easily find our spare part. Jumping mat for a 20-year-old trampoline! Before sending your order, an employee contacts you to verify if we have indeed found the right part. I really appreciated that. It avoids returns and all the hassles that come with it. Then, delivery on time as announced.

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Laure B.

Rating: 5 out of 5

Published on 24/05/2018 à 15h41 following a purchase from 02/05/2018

very professional.

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Naïk H.

Rating: 5 out of 5

Published on 24/05/2018 à 15h27 following a purchase from 30/04/2018

I particularly appreciated the quality of the telephone reception to help me choose the right references. Product received as expected. And the mat is very appreciated by my daughter. Thank you.

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Àudrey B.

Rating: 5 out of 5

Published on 24/05/2018 à 14h50 following a purchase from 03/05/2018

professionalism anticipation

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Jenny C.

Rating: 5 out of 5

Published on 24/05/2018 à 13h56 following a purchase from 02/05/2018

very good

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Jean-patrick G.

Rating: 5 out of 5

Published on 24/05/2018 à 13h54 following a purchase from 01/05/2018

Good product, easy to assemble. Very happy with my order.

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Emmanuel L.

Rating: 5 out of 5

Published on 24/05/2018 à 12h37 following a purchase from 04/05/2018

Excellent purchase. Shipping was perfect and very fast.

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Rene B.

Rating: 5 out of 5

Published on 24/05/2018 à 12h27 following a purchase from 14/05/2018

Everything went very well. Shortly after the order, I was called by an employee to clarify the delivery. One package (Abdecplane) was missing upon delivery, probably our fault for not checking completeness with the carrier. After a call, however, it was no problem; the missing package was sent to me without additional costs. The employee on the phone was very friendly and helpful.

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Marie-hélène P.

Rating: 5 out of 5

Published on 24/05/2018 à 11h41 following a purchase from 27/04/2018

Nothing to report, good service.

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Joël P.

Rating: 3 out of 5

Published on 24/05/2018 à 11h10 following a purchase from 16/04/2018

Item took a bit long to arrive. There was no assembly instructions.

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Response from France Trampoline Published on 19/04/2018

Hello, Thank you for taking the time to comment on your order, and we apologize for this oversight regarding the assembly instructions indeed. Our sales team was able to contact you about this. We are at your disposal for any further information, The France Trampoline team.

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André R.

Rating: 5 out of 5

Published on 24/05/2018 à 10h32 following a purchase from 30/04/2018

Very good. Order placed by phone. Very well advised.

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Stephane N.

Rating: 5 out of 5

Published on 24/05/2018 à 09h22 following a purchase from 02/05/2018

Always happy with your customer service,

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Ines M.

Rating: 5 out of 5

Published on 23/05/2018 à 20h14 following a purchase from 03/05/2018

Very happy with the product and the delivery

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Christophe P.

Rating: 5 out of 5

Published on 23/05/2018 à 19h11 following a purchase from 01/05/2018

Assembly done via video on YouTube

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Gregory D.

Rating: 5 out of 5

Published on 23/05/2018 à 18h56 following a purchase from 15/04/2018

Precise and complete information, nothing to complain about!

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