Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 071 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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J
Jean Claude C.
Rating: 5 out of 5
following a purchase from 24/09/2017
in accordance with the order. received on time, perfect.
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F
Françoise V.
Rating: 5 out of 5
following a purchase from 25/09/2017
The advisors are perfect; helpful, quick, competent: what more could you ask for?
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C
Claude G.
Rating: 5 out of 5
following a purchase from 25/09/2017
Perfect
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Daniel L.
Rating: 5 out of 5
following a purchase from 25/09/2017
Very professional site, delivery time more than acceptable. Thank you.
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Pascale A.
Rating: 5 out of 5
following a purchase from 26/09/2017
Very good provider. Very responsive in after-sales service. Quality product.
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B
Bruno C.
Rating: 5 out of 5
following a purchase from 24/09/2017
The delivery went well except that the delivery person had opened the black protective cover which is proof that the packages were not handled. All packages were present. The material is really of quality and robust. Assembly took 3 good hours with 3 skilled DIYers. Then it's the children's joy every evening to have a little session. What I liked are the parts available in after-sales, if there is a need it can solve quite a few problems. Very good product!
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W
Wilfried M.
Rating: 5 out of 5
following a purchase from 23/09/2017
Very good service
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Slimane A.
Rating: 5 out of 5
following a purchase from 22/09/2017
I needed a part for my trampoline, the customer service searched for the invoice to determine the required model... and I was able to order the correct part, shipped quickly. Well done!
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Gilles R.
Rating: 5 out of 5
following a purchase from 20/09/2017
impeccable service
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Ilaria S.
Rating: 5 out of 5
following a purchase from 03/08/2017
VERY KIND AND PROFESSIONAL
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B
Benoit V.
Rating: 5 out of 5
following a purchase from 20/09/2017
Very satisfied
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Valerie G.
Rating: 5 out of 5
following a purchase from 20/09/2017
very good
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Sebastien B.
Rating: 5 out of 5
following a purchase from 20/09/2017
very happy
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Laurent C.
Rating: 5 out of 5
following a purchase from 20/09/2017
The trampoline is great. Good quality. Delivery 2 days after the order. The kids are having a blast. Nothing to add. We are very happy with our purchase.
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N
Nicola M.
Rating: 5 out of 5
following a purchase from 11/09/2017
Good site. Easy to find what I was looking for. Good product.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 16/09/2017
Good evening, I easily found the cover I was looking for to protect our trampoline. The delivery was very fast and we are satisfied with the product.
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R
René C.
Rating: 5 out of 5
following a purchase from 17/09/2017
good
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Bernard S.
Rating: 5 out of 5
following a purchase from 16/09/2017
Excellence
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Amicale L.
Rating: 5 out of 5
following a purchase from 14/09/2017
Phone reception by a very competent person.
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R
Rémi D.
Rating: 5 out of 5
following a purchase from 09/09/2017
France Trampoline, a reliable, efficient, and worry-free company!
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B
Benjamin R.
Rating: 5 out of 5
following a purchase from 23/08/2017
Package received on time, no unpleasant surprises. Can't wait to install it!
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Aurélie K.
Rating: 5 out of 5
following a purchase from 13/09/2017
A customer service that listens to needs and is very responsive
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C
Cécile C.
Rating: 5 out of 5
following a purchase from 15/09/2017
Great phone assistance, friendly and efficient. Ultra-fast delivery. Thank you
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Renate S.
Rating: 5 out of 5
following a purchase from 11/08/2017
Very nice telephone service. The net fits perfectly and looks exactly like the old one. The price was also very pleasant.
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Perrine A.
Rating: 5 out of 5
following a purchase from 14/09/2017
Very satisfied with the product, good advice by phone
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Emmanuel C.
Rating: 5 out of 5
following a purchase from 15/09/2017
After searching in vain for a protective net on the site, I called to place an order. Very pleasant and professional welcome. The order was placed very quickly.
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K
Kelly G.
Rating: 3 out of 5
following a purchase from 02/09/2017
the delays are quite long, but the product is worth it!
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Response from France Trampoline
Hello, We thank you for your compliment on our products and would like to apologize for the shipping delays of your order. We have indeed been victims of our success on certain references. We are learning from these small malfunctions and are working hard to ensure they do not happen again. We are at your disposal for any further comments or suggestions, The France Trampoline Team.
A
Alessandro Z.
Rating: 5 out of 5
following a purchase from 14/09/2017
Great product and fast shipping. Recommended
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Suzanne D.
Rating: 5 out of 5
following a purchase from 06/09/2017
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Pilar L.
Rating: 5 out of 5
following a purchase from 15/09/2017
a lot of seriousness Very good quality material I had a small issue that was resolved efficiently and kindly I highly recommend ordering equipment from France Trampoline
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Yves S.
Rating: 5 out of 5
following a purchase from 14/09/2017
Package in very good condition, within the expected time
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G
Gregory P.
Rating: 5 out of 5
following a purchase from 30/08/2017
VERY good
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Youen B.
Rating: 5 out of 5
following a purchase from 24/08/2017
perfect
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Laurent L.
Rating: 5 out of 5
following a purchase from 29/08/2017
Pre-sales service (call to ensure the accuracy of the order) and impeccable after-sales service.
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R
Rosella Z.
Rating: 5 out of 5
following a purchase from 09/09/2017
Excellent customer support and delivery times, the trampoline is very sturdy and also aesthetically pleasing, the assembly phases are clearly described, it does require some muscle strength but the result is fully satisfying
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Nadège A.
Rating: 5 out of 5
following a purchase from 27/08/2017
Excellent after-sales service! Very good follow-up and quality technical responses. The speed is also worth mentioning.
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M
Markus E.
Rating: 5 out of 5
following a purchase from 25/09/2017
The ordered jumping mat was delivered quickly. They asked again for the measurements to be sure. The delivered mat is very good in terms of material, fit, and accuracy of measurements. It was used immediately after assembly and the kids also think the new mat is better than the original one.
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Pascal H.
Rating: 5 out of 5
following a purchase from 11/09/2017
Good products and perfect delivery
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Nicolas G.
Rating: 5 out of 5
following a purchase from 08/09/2017
Very satisfied
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D
Dominique D.
Rating: 5 out of 5
following a purchase from 19/08/2017
Product meets my expectations
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