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E
Rating: 5 out of 5
Fast and efficient service
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Reviews 3 and 5 stars
Reset filtersH
Rating: 5 out of 5
guarantee respected, thank you perfect delivery
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M
Rating: 5 out of 5
I am delighted with the products provided by France Trampoline. Perfect quality and completely matching my request. I recommend.
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I
Rating: 5 out of 5
It was great and uncomplicated.
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J
Rating: 5 out of 5
They met delivery deadlines, well-packaged material in accordance with the purchase made.
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H
Rating: 5 out of 5
Very responsive and quick service. Order placed on Thursday noon, delivered by noon :-):-) !!!
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P
Rating: 5 out of 5
compliant
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D
Rating: 5 out of 5
Very good service Nothing to say
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Z
Rating: 5 out of 5
We placed an order with Jump'in Spain and had a problem with the delivery of the trampoline. But the company took full responsibility for the problem and offered us compensation. We are very satisfied with the treatment and the compensation received.
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T
Rating: 5 out of 5
I am very satisfied with the purchase and quality of the product. I live in the south and the trampoline will be exposed to the sun, we will see if it holds up. The only downside, I was not informed of the delivery knowing that the second passage is charged *** euros, fortunately I was at home. Assembly well explained, I assembled it all by myself in half a day, quality is there and the kids are satisfied
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C
Rating: 5 out of 5
Very happy with France trampoline, a little less with the carrier. Thank you
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Response from France Trampoline
Dear Sir or Madam, we thank you for your positive feedback on our brand. Customer service is available to receive your experience feedback in order to better satisfy you in the future. The France Trampoline team
C
Rating: 5 out of 5
Very good quality material, completely meets our expectations!! I recommend!!
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L
Rating: 5 out of 5
top
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E
Rating: 5 out of 5
We received the order in perfect condition, the shipping was quite fast and easy. The children are delighted with the new trampoline, it is much better than the previous one from another brand.
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E
Rating: 5 out of 5
Simplicity in ordering and great efficiency in processing the order and shipping.
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A
Rating: 5 out of 5
The order process went perfectly well
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M
Rating: 5 out of 5
Trampoline purchased in March 2023. We are delighted with the quality of the trampoline. Moreover, we had a problem during delivery (due to the delivery person and not France trampoline) and customer service was excellent. We recommend.
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S
Rating: 5 out of 5
Fast delivery, quality material
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P
Rating: 5 out of 5
very responsive team and very good products
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N
Rating: 5 out of 5
Following a warranty request, the France trampoline team was very responsive and sent me the damaged items very quickly
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S
Rating: 5 out of 5
Fast shipping and good value for money.
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G
Rating: 5 out of 5
Product as described and delivered very quickly, despite the Christmas period.
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C
Rating: 5 out of 5
Excellent
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J
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
It was delivered quickly and competently. Even when I encountered a delivery problem, it could be resolved quickly. Everything is very nice and seems to be of very good quality. It is a really nice Christmas gift.
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M
Rating: 5 out of 5
Although intuitive and well illustrated, the assembly instructions lack explanations in Italian
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P
Rating: 5 out of 5
Thank you, very good product, easy installation, very clear instructions
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E
Rating: 5 out of 5
Very effective 👌👌👌
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O
Rating: 5 out of 5
Very good. The tensioner is, however, mandatory
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C
Rating: 5 out of 5
Speed and quality of the products
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G
Rating: 5 out of 5
Very good product, however I had two broken hooks from the protective cover
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P
Rating: 3 out of 5
The quality of the trampoline seems to be there. I am still disappointed that the ladder was not included in the basic offer knowing that in the photos on your site describing the product, one can see one.
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Response from France Trampoline
Hello, Thank you for your message and for your feedback on the quality of our trampoline. We understand your disappointment and we are sorry. Indeed, some photos, particularly those showing children using the trampoline, were taken with a ladder. However, we clearly specify in the product sheet of the trampoline alone that the offer includes only the trampoline and its safety net. Best regards, The France Trampoline team
J
Rating: 5 out of 5
Delivery is compliant, quality product.
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F
Rating: 5 out of 5
Ordered very well as well as the super fast delivery
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P
Rating: 5 out of 5
Package content is compliant. Waiting for setup.
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L
Rating: 5 out of 5
Speed of delivery. Ease of contact and getting feedback from customer service.
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B
Rating: 5 out of 5
Advice taken by phone allowing me to verify the necessary material. I hadn't ordered the hoops with the net; I had to place another order but delivery was free this time... THANK YOU
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M
Rating: 5 out of 5
During my phone call, I was guided and very well advised by a caring hostess who helped me avoid a misinterpretation; this is the second time I have contacted you and everything went well each time... Thank you and well done! Best regards
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F
Rating: 5 out of 5
Everything is perfect
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S
Rating: 5 out of 5
Very good and fast
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