Customer reviews of France Trampoline

9,4 /10

Based on 22 175 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3 and 5 stars

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Aurélie K.

Published on 09/10/2017 à 11h24 following a purchase from 13/09/2017

A customer service that listens to needs and is very responsive

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Cécile C.

Published on 08/10/2017 à 13h15 following a purchase from 15/09/2017

Great phone assistance, friendly and efficient. Ultra-fast delivery. Thank you

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Renate S.

Published on 08/10/2017 à 11h25 following a purchase from 11/08/2017

Very nice telephone service. The net fits perfectly and looks exactly like the old one. The price was also very pleasant.

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Perrine A.

Published on 07/10/2017 à 20h29 following a purchase from 14/09/2017

Very satisfied with the product, good advice by phone

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Emmanuel C.

Published on 06/10/2017 à 13h35 following a purchase from 15/09/2017

After searching in vain for a protective net on the site, I called to place an order. Very pleasant and professional welcome. The order was placed very quickly.

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Kelly G.

Published on 05/10/2017 à 18h52 following a purchase from 02/09/2017

the delays are quite long, but the product is worth it!

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Response from France Trampoline Published on 06/09/2017

Hello, We thank you for your compliment on our products and would like to apologize for the shipping delays of your order. We have indeed been victims of our success on certain references. We are learning from these small malfunctions and are working hard to ensure they do not happen again. We are at your disposal for any further comments or suggestions, The France Trampoline Team.

Alessandro Z.

Published on 05/10/2017 à 15h39 following a purchase from 14/09/2017

Great product and fast shipping. Recommended

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Suzanne D.

Published on 05/10/2017 à 10h54 following a purchase from 06/09/2017

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Pilar L.

Published on 05/10/2017 à 09h44 following a purchase from 15/09/2017

a lot of seriousness Very good quality material I had a small issue that was resolved efficiently and kindly I highly recommend ordering equipment from France Trampoline

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Yves S.

Published on 05/10/2017 à 09h28 following a purchase from 14/09/2017

Package in very good condition, within the expected time

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Gregory P.

Published on 04/10/2017 à 20h29 following a purchase from 30/08/2017

VERY good

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Youen B.

Published on 04/10/2017 à 16h25 following a purchase from 24/08/2017

perfect

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Laurent L.

Published on 04/10/2017 à 12h51 following a purchase from 29/08/2017

Pre-sales service (call to ensure the accuracy of the order) and impeccable after-sales service.

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Rosella Z.

Published on 03/10/2017 à 17h15 following a purchase from 09/09/2017

Excellent customer support and delivery times, the trampoline is very sturdy and also aesthetically pleasing, the assembly phases are clearly described, it does require some muscle strength but the result is fully satisfying

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Nadège A.

Published on 03/10/2017 à 09h31 following a purchase from 27/08/2017

Excellent after-sales service! Very good follow-up and quality technical responses. The speed is also worth mentioning.

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Markus E.

Published on 02/10/2017 à 14h18 following a purchase from 25/09/2017

The ordered jumping mat was delivered quickly. They asked again for the measurements to be sure. The delivered mat is very good in terms of material, fit, and accuracy of measurements. It was used immediately after assembly and the kids also think the new mat is better than the original one.

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Pascal H.

Published on 02/10/2017 à 13h47 following a purchase from 11/09/2017

Good products and perfect delivery

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Nicolas G.

Published on 02/10/2017 à 12h18 following a purchase from 08/09/2017

Very satisfied

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Dominique D.

Published on 02/10/2017 à 11h33 following a purchase from 19/08/2017

Product meets my expectations

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Jean-Louis G.

Published on 02/10/2017 à 10h26 following a purchase from 06/09/2017

it's the best

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Guillaume C.

Published on 02/10/2017 à 10h24 following a purchase from 14/08/2017

Easy and fast online order, delivery time respected and product compliant and of good quality

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Alexis M.

Published on 01/10/2017 à 18h19 following a purchase from 08/09/2017

Great

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Benoit A.

Published on 01/10/2017 à 13h37 following a purchase from 09/09/2017

Quality products, fast and careful delivery.

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Jacques N.

Published on 01/10/2017 à 11h35 following a purchase from 11/08/2017

The trampoline is intended for my Catamaran (Fountaine Pajot Bahia 46). After the passage of Hurricane Irma where my cat was based, I am currently without news. I will go on site next week to find out more, and hope to be able to use the trampoline. Best regards. ***

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Annie C.

Published on 30/09/2017 à 11h56 following a purchase from 07/09/2017

We are very satisfied with the service and the product. Thank you.

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Christelle C.

Published on 29/09/2017 à 21h10 following a purchase from 06/09/2017

fast shipping

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Franck D.

Published on 28/09/2017 à 19h16 following a purchase from 31/08/2017

Perfect, good communication, fast delivery, product matching my expectations. Thank you!!

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Dominique G.

Published on 28/09/2017 à 17h22 following a purchase from 06/09/2017

Very good advice. Fast and efficient delivery. Top product.

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Lisa A.

Published on 28/09/2017 à 16h58 following a purchase from 07/09/2017

Very satisfied

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Raymond B.

Published on 28/09/2017 à 14h35 following a purchase from 07/09/2017

very attentive after the few issues encountered and resolved quickly

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Chantal D.

Published on 28/09/2017 à 11h24 following a purchase from 07/09/2017

Very good phone contact, attentive to my needs;

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Lebigot M.

Published on 27/09/2017 à 21h49 following a purchase from 31/08/2017

Very good quality product and attentive customer service. I recommend.

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Nathalie P.

Published on 27/09/2017 à 21h29 following a purchase from 06/09/2017

Very good support and listening from the person I ordered by phone because I couldn't connect to my online account due to the redesign of your website.

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Regnier G.

Published on 27/09/2017 à 21h10 following a purchase from 27/08/2017

Quality material. Assembly more complicated than announced on the structure (legs). Fast delivery. A part broke during assembly which I will request a replacement for. Very satisfied overall.

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Marie Claire M.

Published on 27/09/2017 à 12h39 following a purchase from 21/08/2017

Nothing to complain about, net delivered as expected, of good quality.

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Richard C.

Published on 26/09/2017 à 12h44 following a purchase from 21/07/2017

Perfect! Welcome, speed, and quality!

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Alexis C.

Published on 26/09/2017 à 09h22 following a purchase from 04/09/2017

Delivery on time, good quality trampoline, easy assembly, it doesn't seem to be low-end, I hope this will be confirmed with use and over time.

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Damien J.

Published on 25/09/2017 à 19h50 following a purchase from 01/09/2017

Very good! And I am super happy with the material, easy to assemble and it seems to be of good quality.

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Jacques A.

Published on 25/09/2017 à 17h33 following a purchase from 01/09/2017

speed of delivery and product as described

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Anne C.

Published on 25/09/2017 à 15h51 following a purchase from 04/09/2017

The phone contact was very efficient. The archiving of the original purchase from several years ago allowed us to find the spare part that matched the purchased model.

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