Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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William M.
Rating: 5 out of 5
following a purchase from 13/02/2017
Excellent follow-up of the order, the preparers detected an error in my order and immediately called me to make the necessary modifications.
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Anthony M.
Rating: 5 out of 5
following a purchase from 15/02/2017
Very good advice, speed of order and delivery. Interlocutor who knows the product very well
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Antoine G.
Rating: 5 out of 5
following a purchase from 16/02/2017
Product, packaging, and delivery time perfect. Thank you
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Gilles A.
Rating: 5 out of 5
following a purchase from 15/02/2017
Fast delivery, the delivery person called to make an appointment. Very good quality trampoline. It's a bit long to assemble but 2 hours alone in the evening with lighting. Also surprised to receive a weather alert email which allowed me to anticipate and remove the protective net. Otherwise, very strong wind, I weighted the feet with concrete blocks, nothing moved. In short, France Trampoline is a very serious company.
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Amandine B.
Rating: 5 out of 5
following a purchase from 13/02/2017
Phone advice: very good. Order taking: very good. Interlocutor: very good, carrier and delivery preparation: very good.
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Leclere N.
Rating: 5 out of 5
following a purchase from 10/02/2017
VERY GOOD MATERIAL
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Christelle P.
Rating: 5 out of 5
following a purchase from 13/02/2017
very satisfied with the ordered product, good value for money,
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Pascale A.
Rating: 5 out of 5
following a purchase from 12/02/2017
Happy with my choice, fast delivery and follow-up when I needed information for assembly. Thank you
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Christelle M.
Rating: 5 out of 5
following a purchase from 10/02/2017
Top quality, easy assembly, delivery times are respected, in short, very satisfied with our purchase....
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Marina G.
Rating: 3 out of 5
following a purchase from 11/02/2017
Difficult delivery but kindness of the interlocutors allowing contact with the delivery service to make an appointment. It's a shame that the transport company does not call ahead for delivery appointments. Regarding the assembly, the instructions do not explain enough: e.g. positioning of the support feet to be oriented so that they can fit, as they can no longer be turned to place the crossbars. Some nuts (6) were missing.
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Response from France Trampoline
Hello, We emphasize that the transport and delivery of each order are ensured by a national transport company, which organizes its deliveries in advance, but does not necessarily call 10 minutes before arriving at the delivery point. As for the assembly instructions, they provide diagrams and text, which can be supplemented by our assembly guides available on our website, section "Leisure trampoline > Guides for leisure trampolines". Our office remains available by phone from Monday to Friday. The France Trampoline team
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Monique J.
Rating: 5 out of 5
following a purchase from 10/02/2017
Very good
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Emilie C.
Rating: 5 out of 5
following a purchase from 13/02/2017
Very good product, very satisfied
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Mauro F.
Rating: 5 out of 5
following a purchase from 10/02/2017
Very good, thank you, product and delivery meet expectations.
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Frederic G.
Rating: 5 out of 5
following a purchase from 12/02/2017
Fast delivery and good product quality, bravo I recommend...
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Patricia P.
Rating: 5 out of 5
following a purchase from 10/02/2017
Top
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Deirdre P.
Rating: 5 out of 5
following a purchase from 13/02/2017
Good information on the site, excellent advice by phone, very fast delivery and compliance, good quality of the ordered items. If all sites were like this!!!!
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Thierry V.
Rating: 5 out of 5
following a purchase from 13/02/2017
Excellent after-sales service, it's serious to recommend
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Sophie J.
Rating: 5 out of 5
following a purchase from 10/02/2017
A very pleasant person on the phone who advised us very well. I recommend my friends to buy from merchants like you, excellent after-sales service.
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Julien L.
Rating: 5 out of 5
following a purchase from 09/02/2017
Very good service, I have nothing to complain about
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Cristina J.
Rating: 5 out of 5
following a purchase from 30/01/2017
I am very happy with the entire purchasing process, I was informed at all times about the process and I am very happy and satisfied with the quality of the trampoline I purchased. Thank you very much!
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Xavier M.
Rating: 5 out of 5
following a purchase from 10/02/2017
Trampoline of impeccable quality! Excellent finishes and fabric with very good bounce.... Perfect for the whole family! Timely delivery with respected deadlines ... I recommend without hesitation!
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Emmanuel D.
Rating: 5 out of 5
following a purchase from 07/02/2017
excellent product and of very high quality!
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Antoine R.
Rating: 5 out of 5
following a purchase from 07/02/2017
Super trampoline. The bounce is excellent and the product seems solid.
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Amandine B.
Rating: 5 out of 5
following a purchase from 26/12/2016
Perfect delivery, within the deadlines. No damaged boxes. Perfect
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Laure P.
Rating: 5 out of 5
following a purchase from 05/02/2017
Good quality products and good delivery. Nothing to complain about.
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Franck L.
Rating: 5 out of 5
following a purchase from 07/02/2017
Very pleasant phone contact and competent and efficient interlocutor.
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Olivier R.
Rating: 5 out of 5
following a purchase from 07/02/2017
Fast, efficient, top quality and easy assembly
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Guylène N.
Rating: 5 out of 5
following a purchase from 08/02/2017
Everything was perfect. Fast delivery Product fits very well
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Pierre F.
Rating: 5 out of 5
following a purchase from 03/02/2017
Delighted with the service!
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Thierry V.
Rating: 5 out of 5
following a purchase from 03/02/2017
excellent
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René B.
Rating: 5 out of 5
following a purchase from 06/02/2017
Very good product and easy to assemble
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Jean-louis B.
Rating: 5 out of 5
following a purchase from 29/11/2016
Solid and currently satisfactory product
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Tschanz V.
Rating: 5 out of 5
following a purchase from 02/02/2017
speed of order processing, product as described, excellent delivery, very satisfied
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Charlotte G.
Rating: 5 out of 5
following a purchase from 02/02/2017
compliant product timely delivery perfect products
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Christian M.
Rating: 5 out of 5
following a purchase from 02/02/2017
Very good
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Aude B.
Rating: 5 out of 5
following a purchase from 02/02/2017
Very good
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Delphine Ou Eric V.
Rating: 5 out of 5
following a purchase from 01/02/2017
Very satisfied with this purchase. Trampoline ordered on a Wednesday at 2 PM and delivered to my home by Friday at 11 AM! Very good communication by email throughout the order process. We even received an email detailing the different packages we were to receive with an explanatory drawing.
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Annick G.
Rating: 5 out of 5
following a purchase from 02/02/2017
Wide choice and quality. The assembly instructions on the site are very well done. Everything is clearly explained on the site, even the compatibility with older models. Everything went very well for our old trampoline
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Alberto L.
Rating: 5 out of 5
following a purchase from 30/01/2017
I am very happy with both the phone service and the transport and especially with the material. I will definitely call you again. Regards and thank you
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Florian V.
Rating: 5 out of 5
following a purchase from 28/01/2017
Order tracking: ok Delivery: ok Product: ok Perfect set.
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