Customer reviews of France Trampoline

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Ayuntamiento De V.

Rating: 5 out of 5

Published on 02/08/2016 à 21h35 following a purchase from 11/07/2016

very fast

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Alain M.

Rating: 3 out of 5

Published on 02/08/2016 à 21h25 following a purchase from 24/06/2016

Very good commercial service with professional and available telephone advice. Good product quality, which has its price. Very poor home delivery service (not precise and reliable in the delivery slots).

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Response from France Trampoline Published on 27/06/2016

Hello Sir, we apologize for the inconvenience caused by the delivery person. Normally, he respects the time slot validated by you via their website (to be done the day before delivery before 11 PM). The delivery person in charge of your package must have experienced a delay on one of his deliveries before yours, which delayed your reception. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.

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Bernard G.

Rating: 5 out of 5

Published on 02/08/2016 à 20h50 following a purchase from 16/06/2016

When you talk about the service provider, I think it refers to the delivery person. Excellent, call before arrival and delivery at the requested location, nothing to say. If the service provider is the manufacturer: I assembled the trampoline myself and was able to assess the quality of the materials. It took me a little day, it was very hot. After that, my daughter was able to test the bounce, it's great. She does it in a club with professional trampolines.

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Michael K.

Rating: 5 out of 5

Published on 02/08/2016 à 20h39 following a purchase from 29/06/2016

Good contact, responsive service, and attentive. Perfect delivery service.

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Laurent P.

Rating: 5 out of 5

Published on 02/08/2016 à 19h19 following a purchase from 09/07/2016

Nothing to report.

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Dominique R.

Rating: 5 out of 5

Published on 02/08/2016 à 16h50 following a purchase from 30/06/2016

Excellent service: I had a deadline for my son's birthday and everything was done to ensure the order arrived on time... Every phone exchange was very pleasant and very efficient. The trampoline is impeccable, the quality is there, nothing to compare with the 'standard' trampolines: the mats, the springs, the finishes, the bounce, users can really tell the difference. Thank you to France Trampoline, which I warmly recommend!

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Eric A.

Rating: 5 out of 5

Published on 02/08/2016 à 16h49 following a purchase from 11/07/2016

Very good. Delivered on time.

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Michael K.

Rating: 5 out of 5

Published on 02/08/2016 à 15h42 following a purchase from 29/06/2016

Good contact, responsive service, and attentive. Perfect delivery service.

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Catherine P.

Rating: 5 out of 5

Published on 02/08/2016 à 14h13 following a purchase from 10/07/2016

Very good. No issues.

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Lolita B.

Rating: 5 out of 5

Published on 02/08/2016 à 14h11 following a purchase from 08/07/2016

Completely satisfied with my purchase.

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Hervé T.

Rating: 5 out of 5

Published on 02/08/2016 à 13h17 following a purchase from 10/07/2016

No comments. Everything is perfect.

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Karine C.

Rating: 5 out of 5

Published on 02/08/2016 à 11h13 following a purchase from 09/07/2016

Good product to recommend.

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Thierry M.

Rating: 5 out of 5

Published on 02/08/2016 à 10h18 following a purchase from 06/07/2016

Perfect.

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Monique C.

Rating: 5 out of 5

Published on 02/08/2016 à 08h49 following a purchase from 12/07/2016

Material arrived well packaged, everything was of very good quality. A downside for Corsica, Chronopost does not deliver to villages but to a nearby city, and we have to go pick up the packages.

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Laurent P.

Rating: 5 out of 5

Published on 01/08/2016 à 21h10 following a purchase from 31/05/2016

Conforms

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Christele S.

Rating: 5 out of 5

Published on 01/08/2016 à 20h58 following a purchase from 01/07/2016

Well advised, cordial communication, logical analysis of my incoherent order and a call to confirm or deny an error.

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David N.

Rating: 5 out of 5

Published on 01/08/2016 à 20h13 following a purchase from 09/07/2016

Very good delivery quality, very good customer service with very friendly, welcoming, and professional staff.

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Ludivine F.

Rating: 5 out of 5

Published on 01/08/2016 à 19h38 following a purchase from 07/07/2016

Pro, responsive, nice 😊 Nothing to complain about.. I recommend!!!

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Émilie B.

Rating: 5 out of 5

Published on 01/08/2016 à 19h32 following a purchase from 09/07/2016

Very professional, impeccable delivery, thank you

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Thomas M.

Rating: 5 out of 5

Published on 01/08/2016 à 19h15 following a purchase from 07/07/2016

Excellent quality product, very short delivery time, responsive and competent customer service

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Marco D.

Rating: 5 out of 5

Published on 01/08/2016 à 18h44 following a purchase from 08/07/2016

Excellent service and timing

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Phil C.

Rating: 5 out of 5

Published on 01/08/2016 à 17h58 following a purchase from 05/07/2016

Very very good

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Eric B.

Rating: 5 out of 5

Published on 01/08/2016 à 15h11 following a purchase from 27/06/2016

Very satisfied with our purchase. It would be good to have a more detailed assembly manual with more photos.

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Deborah F.

Rating: 5 out of 5

Published on 01/08/2016 à 12h23 following a purchase from 06/07/2016

Great service. Very good quality

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Marc D.

Rating: 5 out of 5

Published on 01/08/2016 à 12h15 following a purchase from 29/06/2016

Service without problems. The delivery time - due to stock shortage - was announced and the delivery was made as soon as the material was received. The product is completely satisfactory.

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Pascal T.

Rating: 3 out of 5

Published on 01/08/2016 à 10h47 following a purchase from 25/05/2016

Delivery wait time for the parts too long: 6 weeks.

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Response from France Trampoline Published on 26/05/2016

Hello Sir, We apologize for the delivery delay of your order but this was indicated at the time of purchase. We shipped it as soon as the product was available and on the date mentioned on the website at the time of purchase. We apologize once again for the wait and remain at your disposal. The France Trampoline team.

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Erwan T.

Rating: 5 out of 5

Published on 01/08/2016 à 10h34 following a purchase from 10/07/2016

If all sites could be as efficient

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Loic C.

Rating: 5 out of 5

Published on 31/07/2016 à 19h56 following a purchase from 24/06/2016

Very good order

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Karine R.

Rating: 5 out of 5

Published on 31/07/2016 à 14h34 following a purchase from 05/07/2016

Very good responsiveness from your customer service following my request for help to finalize my order.

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Sauvaget B.

Rating: 5 out of 5

Published on 30/07/2016 à 21h57 following a purchase from 07/07/2016

Perfect for this order

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Grangerodet O.

Rating: 5 out of 5

Published on 30/07/2016 à 18h38 following a purchase from 06/07/2016

Product as described, fast delivery, all good

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Bruno D.

Rating: 5 out of 5

Published on 30/07/2016 à 10h16 following a purchase from 08/07/2016

Excellent in every way: customer relations, product quality, delivery time... Hammock and structure are of high quality and beautiful.

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Thierry P.

Rating: 5 out of 5

Published on 30/07/2016 à 09h29 following a purchase from 08/07/2016

The management of the order and delivery was perfect, advice at the time of purchase, scheduling for delivery. A true sense of service...

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Luca N.

Rating: 5 out of 5

Published on 29/07/2016 à 21h43 following a purchase from 06/07/2016

Excellent sales service. High-quality product.

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Christelle P.

Rating: 5 out of 5

Published on 29/07/2016 à 19h10 following a purchase from 06/07/2016

I was very satisfied with the phone reception and then with the delivery time. Thank you for your seriousness.

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Thomas Y.

Rating: 5 out of 5

Published on 29/07/2016 à 09h15 following a purchase from 29/06/2016

Very satisfied

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Gilles C.

Rating: 5 out of 5

Published on 28/07/2016 à 18h35 following a purchase from 08/07/2016

Very good material and easy to assemble, super happy.

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Josette A.

Rating: 5 out of 5

Published on 28/07/2016 à 14h48 following a purchase from 07/07/2016

Excellent contact, very professional, really attentive, very good advice, impeccable order tracking.. We are very satisfied. It is very rare to meet such professionals who call us to verify our order. Thank you for working so well.

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Nicolas D.

Rating: 5 out of 5

Published on 28/07/2016 à 13h38 following a purchase from 04/07/2016

Very good, nothing to say.

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Jacques D.

Rating: 5 out of 5

Published on 28/07/2016 à 13h28 following a purchase from 06/07/2016

Very good service, showing a concern to best assess the service need.

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