Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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Younes C.

Published on 21/06/2016 à 14h10 following a purchase from 01/06/2016

Very good!

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Eric A.

Published on 21/06/2016 à 13h41 following a purchase from 31/05/2016

Regarding the part, no problem, but concerning delivery, paying €12 to be delivered a week later is a bit frustrating (for a 48h delivery). Regards.

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Response from France Trampoline Published on 01/06/2016

Hello, we have received your feedback on the ground fixation kit and we appreciate that the item meets your expectations. You ordered on May 31 and we handed your package to the carrier on June 1, 2016. The delivery person tried to deliver to you on Friday, June 3, according to the request you made on the carrier's website, which allows you to select a date and time slot for delivery. You were apparently not available on the agreed date, so the carrier returned to deliver to you the following Monday. Our carrier does not deliver on Saturdays or Sundays, in order to keep transport costs to a minimum. We remain at your disposal if you have any questions. The France Trampoline team.

Anthony E.

Published on 21/06/2016 à 12h25 following a purchase from 30/05/2016

Good telephone advice, product in stock, fast delivery (3 days), correct instructions, accessories very expensive considering the quality (ladder, anchoring...) ground fixation is mandatory, but there is no ideal solution, the kit guarantees nothing, only time will tell if we are right or not!!

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Response from France Trampoline Published on 02/06/2016

Hello, we thank you for your positive feedback on the trampoline and its safety net. We are sorry to hear that the ordered accessories do not fully satisfy you. We would like to clarify that the ground fixation kit is not mandatory but recommended if the trampoline is placed in a windy area. Regarding the ladder, it is equipped with wide steps so that children can access the trampoline easily and without hurting their feet (as is often the case with ladders that have rungs as steps). Please know that we remain at your disposal from Monday to Friday if you have any questions. The France Trampoline team.

Jerome B.

Published on 21/06/2016 à 11h48 following a purchase from 28/05/2016

I particularly appreciated your team's call to verify that the dimensions were correct to avoid a possible return. Fast delivery as a bonus, it's perfect.

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Carole M.

Published on 21/06/2016 à 11h34 following a purchase from 13/04/2016

Simply perfect!

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Rodrigo M.

Published on 21/06/2016 à 09h13 following a purchase from 30/05/2016

The quality of the trampoline is very good, the shipping speed was very fast (5 days). The only downside is that a gift was supposed to come that never arrived.

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Response from France Trampoline Published on 30/05/2016

Hello good morning, Thank you for taking the time to express your opinion about our products and our company, and thank you for your trust in our products as well. We carefully reviewed the reason why this gift was not sent and we will contact you immediately. Enjoy the trampoline!! and we are at your disposal for anything you may need! A cordial greeting from the entire Jump'in Spain team!

Delphine D.

Published on 21/06/2016 à 08h19 following a purchase from 30/05/2016

Very good.

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Alain G.

Published on 21/06/2016 à 08h13 following a purchase from 28/05/2016

Very good service. Quality trampoline.

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Laurence R.

Published on 20/06/2016 à 21h44 following a purchase from 28/05/2016

Easy order, perfect tracking, fast delivery and perfectly fitting part 10/10

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Marie-josé D.

Published on 20/06/2016 à 20h22 following a purchase from 29/05/2016

we received a product perfectly identical to our order. The quality of the product is evident. all technical characteristics are well explained on the site, making the choice of model easy. Thank you.

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Laurent G.

Published on 20/06/2016 à 19h43 following a purchase from 29/05/2016

VERY GOOD PRODUCT AND QUALITY. REACTIVE COMPANY AT THE SLIGHTEST ISSUE. HIGHLY RECOMMENDED.

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Keith T.

Published on 20/06/2016 à 19h33 following a purchase from 23/03/2016

Excellent

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Yannick B.

Published on 20/06/2016 à 18h42 following a purchase from 29/05/2016

Very good

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Stéphane P.

Published on 20/06/2016 à 18h32 following a purchase from 11/05/2016

nothing to report

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Dimitri F.

Published on 20/06/2016 à 18h28 following a purchase from 28/05/2016

Order received very quickly. Quality trampoline that seems durable. However, be careful with the fragility of some plastic attachments of the protective net. For the rest, no issues.

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Alain M.

Published on 20/06/2016 à 18h21 following a purchase from 30/05/2016

Fast and compliant delivery

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Pastor L.

Published on 20/06/2016 à 17h41 following a purchase from 28/05/2016

delivery on time and product in good condition.

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Maryse B.

Published on 20/06/2016 à 17h12 following a purchase from 24/03/2016

Good, nothing to complain about

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Rudy H.

Published on 20/06/2016 à 15h56 following a purchase from 27/05/2016

Perfect 👍

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Emilie B.

Published on 20/06/2016 à 14h15 following a purchase from 11/04/2016

I called the services to know exactly which parts I needed to order, the person who answered me was very kind and gave me very good information. I recommend your company and your products to all my contacts. A serious company to recommend.

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Patrice S.

Published on 20/06/2016 à 12h59 following a purchase from 27/05/2016

very good.

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Nicolas G.

Published on 20/06/2016 à 12h37 following a purchase from 07/04/2016

Very good service

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Jean-pierre G.

Published on 20/06/2016 à 12h31 following a purchase from 30/05/2016

Very good

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Sandrine D.

Published on 20/06/2016 à 12h19 following a purchase from 30/05/2016

Perfect

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Mickael G.

Published on 20/06/2016 à 11h14 following a purchase from 29/05/2016

Very good product, nothing to compare with those found in traditional stores.

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Barbara S.

Published on 20/06/2016 à 10h21 following a purchase from 22/05/2016

Arrived quickly, assembled quite easily following the instructions. Absolutely as expected

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Pascal D.

Published on 20/06/2016 à 10h14 following a purchase from 28/05/2016

I will recommend you to my friends

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Lionel Z.

Published on 20/06/2016 à 09h54 following a purchase from 14/03/2016

very good welcome, respect for deadlines and quality material. I recommend

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Frederic G.

Published on 20/06/2016 à 09h33 following a purchase from 27/05/2016

VERY GOOD

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Gérard B.

Published on 20/06/2016 à 09h16 following a purchase from 21/04/2016

service in accordance with the order

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Caroline D.

Published on 20/06/2016 à 08h19 following a purchase from 27/05/2016

Good welcome and speed of the order. Well done

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Calmettes J.

Published on 19/06/2016 à 21h45 following a purchase from 17/05/2016

Quality product and perfect delivery service.

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Tristan R.

Published on 19/06/2016 à 19h35 following a purchase from 26/05/2016

Nothing to complain about, impeccable delivery, easy assembly, only... And happy child, except when it rains... Thank you

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Mireia A.

Published on 19/06/2016 à 17h39 following a purchase from 29/05/2016

I bought the Waouuh 360 trampoline and I can only say wonderful things. It is a bed for both children and adults and my daughter has a great time, not to mention that the others do too. The quality is very good and for now we are very happy with the purchase, as it is located outdoors and is impeccable. We complemented it with its roof, to protect it from the sun, and it looks like a huge play cabin. I recommend it for the whole family.

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Olivier B.

Published on 19/06/2016 à 13h34 following a purchase from 10/05/2016

Order delivered quickly and in accordance with the needs expressed by phone

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Marie B.

Published on 19/06/2016 à 12h27 following a purchase from 29/05/2016

Serious team, attentive to the order placed to avoid any potential errors in dimensions. Fast delivery. We are really satisfied.

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Cherade C.

Published on 19/06/2016 à 11h52 following a purchase from 07/05/2016

The delivery person got stuck in my neighbor's driveway and broke 3 pine branches while reversing.

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Response from France Trampoline Published on 11/05/2016

Hello Sir, we have taken your feedback into account. We apologize for the issue encountered with the delivery truck. Given the volume of our products, carriers must deliver in large trucks. The delivery personnel are conscientious, but small inconveniences can sometimes occur, like the one you mentioned. If needed, we remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.

Valerie G.

Published on 19/06/2016 à 10h28 following a purchase from 20/04/2016

Material received within the expected deadlines and perfect quality

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Jérôme C.

Published on 19/06/2016 à 10h27 following a purchase from 05/05/2016

We ordered a net for our trampoline. We are very satisfied with the product. I recommend your site, we had already placed an order about two years ago and were also very happy.

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Aina V.

Published on 19/06/2016 à 08h10 following a purchase from 08/04/2016

The quality of the product, the treatment with the customer, the concern to solve any problem... Delighted and very satisfied.

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Response from France Trampoline Published on 10/04/2016

Thank you very much for your interest in our products, your trust in our company, and the time spent leaving an opinion for other customers. A warm greeting from the Jump'in Spain team. Have a good weekend!