Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3 and 5 stars

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Suzanne S.

Published on 23/03/2016 à 17h21 following a purchase from 29/02/2016

I had to order spare parts after a storm... Impeccable listening No unnecessary parts Honestly, absolutely nothing to complain about!

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Francine N.

Published on 23/03/2016 à 16h50 following a purchase from 13/12/2015

Excellent.

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Pierre M.

Published on 23/03/2016 à 16h16 following a purchase from 08/02/2016

Satisfied in every way, quality and robust material, easy assembly, careful and fast delivery, impeccable after-sales service. I bought a jump'up of 3.90m two years ago for my two daughters, it stays outside all year without any problem, just a wipe down from time to time and it's ready for jumping again. In January 2016 during a violent gust of wind, it turned over even though I had never taken the time to secure the trampoline, as a result, the net bars got bent and the fiberglass arch broke. I just had to call customer service to order the replacement parts and reassemble everything. Having spare parts nowadays is not to be neglected...

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Karine W.

Published on 23/03/2016 à 15h59 following a purchase from 18/01/2016

Impeccable

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Anne F.

Published on 23/03/2016 à 15h54 following a purchase from 12/01/2016

The delivery went very well and the trampoline was as per our choice.

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Cedric C.

Published on 23/03/2016 à 15h44 following a purchase from 02/12/2015

I ordered spare parts for my trampoline which was damaged due to a storm. The service is really of high quality just like the material.

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Roland R.

Published on 23/03/2016 à 15h44 following a purchase from 01/12/2015

Delivery on time, product as described, very good product that makes my little girls happy. Only small downside, the strap attachments are too fragile.

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Michèle S.

Published on 23/03/2016 à 15h31 following a purchase from 15/12/2015

Very good quality goods

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Cortey Y.

Published on 23/03/2016 à 15h19 following a purchase from 06/12/2015

Impeccable service. Good material, serious order tracking and quality delivery

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Veronique M.

Published on 23/03/2016 à 15h16 following a purchase from 09/12/2015

It makes our little ones happy, as well as the parents and even the grandparents!!

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Frederic D.

Published on 23/03/2016 à 15h12 following a purchase from 03/01/2016

Quality product and fast shipping!

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Pedro Javier B.

Published on 23/03/2016 à 14h56 following a purchase from 21/12/2015

Good professionals and good quality products

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Bremond T.

Published on 23/03/2016 à 14h42 following a purchase from 01/02/2016

Trampoline delivered on time. Easy assembly, quality material. To see over time. I recommend the France trampoline site.

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Jean Denis B.

Published on 23/03/2016 à 14h16 following a purchase from 10/02/2016

Reactive company and competent telephone advice listening to the specifications. Perfect!

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Claudette S.

Published on 23/03/2016 à 14h16 following a purchase from 04/02/2016

Good service. Very good quality

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Angélique C.

Published on 23/03/2016 à 13h59 following a purchase from 21/02/2016

We ordered a 4m30 trampoline and we are satisfied with our purchase. The assembly instructions are quite clear. However, the protections on the pillars are not mentioned in the instructions and we realized this once finished, but nothing too bothersome. However, after assembly, we noticed that one pillar end was broken. But I can't say if it was broken before assembly because we did not check the parts. Good purchase.

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Nicolas M.

Published on 23/03/2016 à 13h17 following a purchase from 31/01/2016

Package delivered quickly, Perfect trampoline for my 3 daughters Solid appearance of the whole

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Jacques R.

Published on 23/03/2016 à 13h10 following a purchase from 06/12/2015

very good quality material easy to install with 3 people following the instructions resistant serious delivery

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Jacques C.

Published on 23/03/2016 à 12h54 following a purchase from 08/02/2016

Delivery on the scheduled date Material conforms to the description What more could you ask for? Well done!

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Bertrand D.

Published on 23/03/2016 à 12h53 following a purchase from 30/12/2015

Very good.

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Emmanuel R.

Published on 23/03/2016 à 12h49 following a purchase from 04/12/2015

Nothing to report, compliant and fast delivery

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Emmanuel R.

Published on 23/03/2016 à 12h42 following a purchase from 21/02/2016

Perfect service and very professional. Shipping costs a bit high, maybe alternative solutions like Mondial Relay should be offered. But still 5 stars.

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Denis H.

Published on 23/03/2016 à 12h40 following a purchase from 31/12/2015

Hello, between the order taking and the delivery, nothing to say. Impeccable service. Now I just have to wait for better weather to set up the trampoline and test it.

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Alexandre B.

Published on 23/03/2016 à 12h10 following a purchase from 06/12/2015

Good quality material. It completely meets our expectations.

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Thierry M.

Published on 23/03/2016 à 11h41 following a purchase from 19/12/2015

Very serious site, quality trampoline (quality/price ratio above other market offers) and very well packaged. Some plastic ties holding the net loosened right from the start, I contacted customer service who immediately rectified the issue without any discussion: they sent me about fifteen much more durable metal ties for free. Professional seller to recommend.

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Cédric V.

Published on 23/03/2016 à 10h53 following a purchase from 09/12/2015

satisfactory

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René B.

Published on 23/03/2016 à 10h48 following a purchase from 26/02/2016

Beautiful quality product. Delivered quickly and well packaged

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Karine D.

Published on 23/03/2016 à 10h36 following a purchase from 24/01/2016

No worries. Delivery on time, material in very good condition. Everything went very well.

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Patrick B.

Published on 23/03/2016 à 10h22 following a purchase from 05/12/2015

very good

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Mathilde P.

Published on 23/03/2016 à 10h20 following a purchase from 05/01/2016

Nothing to say, everything was perfect.

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Michel V.

Published on 23/03/2016 à 10h11 following a purchase from 17/12/2015

Trampoline matching our expectations and delivered on time.

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Sebastien J.

Published on 23/03/2016 à 09h57 following a purchase from 07/01/2016

Nothing to report

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Carole C.

Published on 23/03/2016 à 09h57 following a purchase from 20/12/2015

Excellent quality of products, very good order tracking. Customer service easily reachable and very attentive to the client. Perfect.

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William Z.

Published on 23/03/2016 à 09h35 following a purchase from 15/01/2016

Trampoline received within the announced deadlines. Package well packaged.

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Brian C.

Published on 23/03/2016 à 09h30 following a purchase from 29/02/2016

Nothing to say, super trampoline.

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Anne C.

Published on 23/03/2016 à 09h25 following a purchase from 25/02/2016

Very nice trampoline. Good quality of the metal structure and the mat. Very good bounce. Fast and courteous delivery.

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Angelo D.

Published on 21/03/2016 à 17h48 following a purchase from 22/02/2016

I was very satisfied with the procedure and the product purchased.

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Paqui M.

Published on 13/03/2016 à 17h54 following a purchase from 16/02/2016

The service has been satisfactory, the only serious objection is the quality of the jumping fabric which seems to us of worse quality than the one we bought about four years ago.

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Sébastien C.

Published on 13/03/2016 à 17h44 following a purchase from 22/02/2016

I am really very satisfied in all aspects, trampoline conforms to my expectations, very precise explanatory notice, fast delivery and top packaging. I even managed to test the after-sales service because two springs seemed poorly formed and after a simple little email on Sunday evening, they re-sent them to me on Monday morning. Nothing to complain about, keep it up!

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Anne S.

Published on 13/03/2016 à 10h45 following a purchase from 22/02/2016

as always with France trampoline everything went perfectly, contact, order and delivery; a company to recommend

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