Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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P
Pierre H.
Rating: 5 out of 5
following a purchase from 23/08/2015
Accessory conforms to the order.
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Delphine R.
Rating: 5 out of 5
following a purchase from 12/09/2015
Friendly and competent seller, fast delivery
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Stephane L.
Rating: 5 out of 5
following a purchase from 04/09/2015
fast product conforms and contact for confirmation
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Vincent M.
Rating: 5 out of 5
following a purchase from 04/09/2015
Great site and very professional, the products offered are top-notch and the follow-up after the season for the maintenance of trampolines and accessories is also great because France Trampoline offers very attractive prices and gives good advice at the end of the season and at the beginning of the season. Well done to the whole team at France Trampoline!!!
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Jean-pierre B.
Rating: 5 out of 5
following a purchase from 31/07/2015
competent and satisfactory!
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Lucien V.
Rating: 5 out of 5
following a purchase from 03/09/2015
Good product; careful packaging; quick intervention; one complaint: the delayed delivery date due to absence was not respected (error by France trampoline or the carrier?)
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Emilie Z.
Rating: 5 out of 5
following a purchase from 30/07/2015
Super trampoline, very good quality! My daughter is delighted.
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Jeremy B.
Rating: 5 out of 5
following a purchase from 13/08/2015
Very good service, quality material.
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Elodie R.
Rating: 5 out of 5
following a purchase from 13/08/2015
Perfect no comments
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Gillonne R.
Rating: 5 out of 5
following a purchase from 03/09/2015
Impeccable service. Very fast delivery time and very clear site for ordering. Perfect
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Jean-luc S.
Rating: 5 out of 5
following a purchase from 20/08/2015
Excellent service. Good packaging, easy assembly (done by one person). For an announced delay of 5 to 10 days, delivery was made in 48H with a reliable carrier within the delivery times.
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Yann V.
Rating: 5 out of 5
following a purchase from 27/08/2015
Very good website. Shipping time respected. Very good quality material. Easy assembly and well explained. I highly recommend!!!
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Colette K.
Rating: 5 out of 5
following a purchase from 09/07/2015
super responsive. Speed of delivery. Excellent
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Fabienne S.
Rating: 5 out of 5
following a purchase from 16/07/2015
Really serious site. Everything was perfect until delivery. Really very satisfied especially since it was a gift and the delivery was made to my grandchildren without any problem!!
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Régis P.
Rating: 5 out of 5
following a purchase from 08/07/2015
VERY SATISFIED: not only is the trampoline of good quality but also the customer service is reachable and attentive to you. Following a storm after a year of use, the trampoline was "damaged": torn jumping mat, 4 bent poles, torn safety net. To be sure to order the right parts, I advise you to call them: they are easily reachable, give good advice, and are responsive. If only all online sales sites were as professional!
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Puthod A.
Rating: 5 out of 5
following a purchase from 05/08/2015
Quality service, high-performance products, and delivery within the deadlines.
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Frédéric M.
Rating: 5 out of 5
following a purchase from 15/07/2015
Easy to assemble. Just happiness for our children (while respecting the usage instructions). Now we have to see how it holds up over time.
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Andre B.
Rating: 5 out of 5
following a purchase from 07/07/2015
Quality service, nothing to complain about. As usual, everything is perfect.. From start to finish.
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Jean-marie L.
Rating: 5 out of 5
following a purchase from 07/07/2015
The trampoline, the shipping, the assembly everything is very good. The kids are having a blast, no regrets so far for spending the price compared to more financially accessible competitors but with lower quality.
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Elodie R.
Rating: 5 out of 5
following a purchase from 25/08/2015
Package received 2 days after order; I received a call from an advisor who wanted to ensure that I had ordered the right product.
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Bruno L.
Rating: 5 out of 5
following a purchase from 07/09/2015
A customer service that calls to verify that the order meets the needs: hats off! Because I was not registered in the customer database.
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Jean-claude C.
Rating: 5 out of 5
following a purchase from 03/08/2015
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Paul B.
Rating: 5 out of 5
following a purchase from 16/08/2015
This company is recommendable in every aspect. A good product, professional and pleasant personal attention with impeccable service.
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Armelle C.
Rating: 5 out of 5
following a purchase from 29/08/2015
Very good quality trampoline, fast delivery. Very competent and responsive sales service by email.
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Christian D.
Rating: 5 out of 5
following a purchase from 17/07/2015
As part of the purchase of a replacement jumping mat, we had a very attentive advisor on the phone. He took the time to understand our needs and confirmed the choice we made after visiting the website. Fast delivery and within the announced deadlines. (3 days if I remember correctly) Quality product perfectly meeting the need. Recommended supplier without reservation.
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Carole J.
Rating: 5 out of 5
following a purchase from 07/08/2015
Impeccable dimensions. The fact of calling back after the order to ensure the dimensions is an excellent service.
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Alberto M.
Rating: 5 out of 5
following a purchase from 11/09/2015
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Jean Michel M.
Rating: 5 out of 5
following a purchase from 14/08/2015
Very close to users, France Trampoline is serious, fast, and offers quality services.
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Guillaume L.
Rating: 5 out of 5
following a purchase from 01/07/2015
very good product
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Brigitte C.
Rating: 5 out of 5
following a purchase from 05/08/2015
Completely satisfied from the order to the first uses of the trampoline. Easy online order. Very fast and efficient delivery. Well-packaged product. Relatively simple assembly and no issues due to the quality of the material. Both young and old are delighted!
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Agnès A.
Rating: 5 out of 5
following a purchase from 02/09/2015
Fast delivery
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Loic B.
Rating: 5 out of 5
following a purchase from 05/08/2015
Very good service, from preliminary information to delivery: I had an issue with the warranty canvas, and the customer service was impeccable, canvas replaced in less than 4 days
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Mr V.
Rating: 5 out of 5
following a purchase from 08/07/2015
TB: the operator checked my order and offered me a product suitable for my trampoline. Thank you again
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Jean-marc P.
Rating: 5 out of 5
following a purchase from 07/07/2015
Nothing to report
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Géraldine O.
Rating: 3 out of 5
following a purchase from 28/07/2015
The delivery person does not ask for an appointment before coming, and the site to change the delivery address is unbearable
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Response from France Trampoline
Hello Sir, We have taken your comment regarding the delivery of a protective cover into account. We are sorry to see that the Kuehne Nagel carrier's site does not suit you. However, you could have sent us a quick email with your request, and we would have forwarded your address change in a few minutes. Moreover, we clearly indicate that currently, only deliveries for a trampoline are made by appointment. A delivery for an accessory or spare part is made without an appointment. It is necessary to provide an address where someone can receive a package all day: either a workplace or a family member. The France Trampoline team.
M
Marylene V.
Rating: 5 out of 5
following a purchase from 25/08/2015
Everything is perfect, easy and quick delivery. Top notch. Congratulations
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Nelly L.
Rating: 5 out of 5
following a purchase from 30/06/2015
A quality trampoline. Relatively easy to assemble and sturdy. The children are super happy. Quick delivery. The only small downside: for delivery, you have to be available all day (they do not give a time of passage).
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Véronique L.
Rating: 5 out of 5
following a purchase from 31/08/2015
Very good. Always nothing to complain about!
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Evelyne G.
Rating: 5 out of 5
following a purchase from 31/08/2015
Perfect service
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Jean-louis B.
Rating: 5 out of 5
following a purchase from 29/06/2015
Good order tracking, products conform to our expectations, satisfactory products
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