France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
The trampoline, the shipping, the assembly everything is very good. The kids are having a blast, no regrets so far for spending the price compared to more financially accessible competitors but with lower quality.
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Elodie R.
Rating: 5 out of 5
following a purchase from 25/08/2015
Package received 2 days after order; I received a call from an advisor who wanted to ensure that I had ordered the right product.
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Bruno L.
Rating: 5 out of 5
following a purchase from 07/09/2015
A customer service that calls to verify that the order meets the needs: hats off! Because I was not registered in the customer database.
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Jean-Claude C.
Rating: 5 out of 5
following a purchase from 03/08/2015
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Paul B.
Rating: 5 out of 5
following a purchase from 16/08/2015
This company is recommendable in every aspect. A good product, professional and pleasant personal attention with impeccable service.
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Armelle C.
Rating: 5 out of 5
following a purchase from 29/08/2015
Very good quality trampoline, fast delivery. Very competent and responsive sales service by email.
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Christian D.
Rating: 5 out of 5
following a purchase from 17/07/2015
As part of the purchase of a replacement jumping mat, we had a very attentive advisor on the phone. He took the time to understand our needs and confirmed the choice we made after visiting the website. Fast delivery and within the announced deadlines. (3 days if I remember correctly) Quality product perfectly meeting the need. Recommended supplier without reservation.
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Carole J.
Rating: 5 out of 5
following a purchase from 07/08/2015
Impeccable dimensions. The fact of calling back after the order to ensure the dimensions is an excellent service.
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Alberto M.
Rating: 5 out of 5
following a purchase from 11/09/2015
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Jean Michel M.
Rating: 5 out of 5
following a purchase from 14/08/2015
Very close to users, France Trampoline is serious, fast, and offers quality services.
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Guillaume L.
Rating: 5 out of 5
following a purchase from 01/07/2015
very good product
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Brigitte C.
Rating: 5 out of 5
following a purchase from 05/08/2015
Completely satisfied from the order to the first uses of the trampoline. Easy online order. Very fast and efficient delivery. Well-packaged product. Relatively simple assembly and no issues due to the quality of the material. Both young and old are delighted!
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Agnès A.
Rating: 5 out of 5
following a purchase from 02/09/2015
Fast delivery
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Loic B.
Rating: 5 out of 5
following a purchase from 05/08/2015
Very good service, from preliminary information to delivery: I had an issue with the warranty canvas, and the customer service was impeccable, canvas replaced in less than 4 days
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Mr V.
Rating: 5 out of 5
following a purchase from 08/07/2015
TB: the operator checked my order and offered me a product suitable for my trampoline. Thank you again
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Jean-Marc P.
Rating: 5 out of 5
following a purchase from 07/07/2015
Nothing to report
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Géraldine O.
Rating: 3 out of 5
following a purchase from 28/07/2015
The delivery person does not ask for an appointment before coming, and the site to change the delivery address is unbearable
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Response from France Trampoline
Hello Sir, We have taken your comment regarding the delivery of a protective cover into account. We are sorry to see that the Kuehne Nagel carrier's site does not suit you. However, you could have sent us a quick email with your request, and we would have forwarded your address change in a few minutes. Moreover, we clearly indicate that currently, only deliveries for a trampoline are made by appointment. A delivery for an accessory or spare part is made without an appointment. It is necessary to provide an address where someone can receive a package all day: either a workplace or a family member. The France Trampoline team.
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Marylene V.
Rating: 5 out of 5
following a purchase from 25/08/2015
Everything is perfect, easy and quick delivery. Top notch. Congratulations
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Nelly L.
Rating: 5 out of 5
following a purchase from 30/06/2015
A quality trampoline. Relatively easy to assemble and sturdy. The children are super happy. Quick delivery. The only small downside: for delivery, you have to be available all day (they do not give a time of passage).
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Véronique L.
Rating: 5 out of 5
following a purchase from 31/08/2015
Very good. Always nothing to complain about!
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Evelyne G.
Rating: 5 out of 5
following a purchase from 31/08/2015
Perfect service
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Jean-Louis B.
Rating: 5 out of 5
following a purchase from 29/06/2015
Good order tracking, products conform to our expectations, satisfactory products
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Jacques I.
Rating: 5 out of 5
following a purchase from 10/08/2015
We were warned that a gust of wind could damage our trampoline. We did not follow this warning. The next day, the trampoline was overturned, with some damaged parts. The following day we received a 30% promotion from France Trampoline to buy parts... Bravo, well seen.
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Vincent C.
Rating: 5 out of 5
following a purchase from 10/08/2015
very good
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Sylvie P.
Rating: 5 out of 5
following a purchase from 20/07/2015
very professional. Quality after-sales follow-up and great listening. I will come back!! (this is already a second purchase for these reasons!)
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Nicola Gaetano L.
Rating: 5 out of 5
following a purchase from 17/08/2015
Everything is fine, excellent product!
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Anna G.
Rating: 5 out of 5
following a purchase from 22/08/2015
Everything perfect! Beautiful trampoline! The quality is well above what is found around. Worth every penny!
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Frederic B.
Rating: 5 out of 5
following a purchase from 18/07/2015
Very quick and hassle-free fabric exchange. Very good quality
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Maria Adele S.
Rating: 5 out of 5
following a purchase from 10/07/2015
Yes, satisfied.
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Luca C.
Rating: 5 out of 5
following a purchase from 24/07/2015
Having purchased only one product and being very satisfied, for now, I have no advice to give you. I hope to buy another one soon......
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Stéphane M.
Rating: 5 out of 5
following a purchase from 10/07/2015
The trampoline we bought last year is still in perfect condition. We ordered an accessory that was delivered quickly. No problem.
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Andrea A.
Rating: 5 out of 5
following a purchase from 26/06/2015
Accurate in the product description. Expectations met. Excellent after-market, competent, kind, precise, and satisfactory post-sales assistance. I am ready to recommend it.
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Cedric V.
Rating: 5 out of 5
following a purchase from 03/07/2015
Very good after-sales service. Thank you France trampoline
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Alfredo Jonni V.
Rating: 5 out of 5
following a purchase from 03/07/2015
I was satisfied with the ordering procedure, the product, and primarily the customer support. I would recommend it to my friends!
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Fabienne C.
Rating: 5 out of 5
following a purchase from 31/07/2015
Excellent service from information, to order, to delivery and after-sales service. Excellent product quality and thanks to the details before delivery, no surprises when the package arrives. Quality to continue. Thank you France trampoline.
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Diego S.
Rating: 5 out of 5
following a purchase from 25/06/2015
Excellent also in the description of the item.
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Sophie N.
Rating: 5 out of 5
following a purchase from 06/08/2015
fast shipping, serious and responsive company. quality products that last a long time. follow the installation advice closely (certainly the most important)
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Stephanie G.
Rating: 5 out of 5
following a purchase from 09/07/2015
Perfect as always. The new net model is more practical and shows the desire to improve the product. Buy French!
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Sabine L.
Rating: 5 out of 5
following a purchase from 16/07/2015
Very good phone contact, quick delivery of my broken parts
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Tatiana G.
Rating: 5 out of 5
following a purchase from 23/07/2015
I am satisfied with the ordering procedure, I had contact with ***, she was good, kind, and available, knows how to do her job. The products are very good. The delivery of the goods was quick, earlier than expected. I definitely recommend this company to others. Thank you and best regards, ***
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