Customer reviews of France Trampoline

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Alexandre M.

Rating: 5 out of 5

Published on 26/08/2015 à 09h51 following a purchase from 20/05/2015

Many spare parts available. Fast delivery.

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Christian A.

Rating: 5 out of 5

Published on 26/08/2015 à 09h41 following a purchase from 17/06/2015

Fast service, impeccable customer service, it's no wonder that in our street there are 4 houses out of 7 equipped with France Trampoline.

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Cecile C.

Rating: 5 out of 5

Published on 25/08/2015 à 21h45 following a purchase from 12/05/2015

I ordered a Wahou 460 trampoline. Before finalizing my order, I contacted France trampoline 2 or 3 times for advice and additional information. Each time, the response was very quick and effective. I then received the package (waiting time a bit longer than expected but still fast). And we are all delighted with the quality of the material.

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Julien C.

Rating: 5 out of 5

Published on 25/08/2015 à 21h11 following a purchase from 23/06/2015

Very good service from France Trampoline: quality products, very fast delivery

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Bruno B.

Rating: 5 out of 5

Published on 25/08/2015 à 20h44 following a purchase from 14/07/2015

Very fast and efficient

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Herve G.

Rating: 3 out of 5

Published on 25/08/2015 à 19h34 following a purchase from 14/07/2015

I ordered black caps and received yellow ones......

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Response from France Trampoline Published on 18/07/2015

Hello Madam, We have taken your comment regarding your order for 3 Oxygen / Hip/Hop caps into account. We clearly indicate on the product sheet that the item can be either black or yellow. We did see your comment for black caps, but our preparation service prepared your order with the items in stock at the time of your order, and they were yellow. We apologize for this issue, but we currently do not have black caps in stock. If you wish, you can return your order to us, and we will refund you. We remain at your disposal. The France Trampoline Team.

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Roger S.

Rating: 5 out of 5

Published on 25/08/2015 à 15h53 following a purchase from 16/06/2015

Solid material that meets our expectations. Trampoline just a bit difficult to assemble

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Noel M.

Rating: 5 out of 5

Published on 25/08/2015 à 15h28 following a purchase from 23/06/2015

Very good welcome. Quick response; Very good commercial sense attentive to the customer. Perfect

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Olivier H.

Rating: 5 out of 5

Published on 25/08/2015 à 15h19 following a purchase from 14/07/2015

Excellent advice, and great product

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Christophe R.

Rating: 5 out of 5

Published on 25/08/2015 à 14h11 following a purchase from 16/06/2015

We are very satisfied with the material received and its quality for the moment. To be seen in the long term.

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Hervé R.

Rating: 5 out of 5

Published on 25/08/2015 à 13h37 following a purchase from 09/06/2015

Very good quality, significantly superior to the competition. Very helpful customer service. Fast and careful delivery.

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Barde J.

Rating: 5 out of 5

Published on 25/08/2015 à 11h42 following a purchase from 21/07/2015

nice replacement item, very serious merchant, informs you and explains very well. very friendly. I recommend this merchant for purchasing a trampoline.

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Sébastien B.

Rating: 5 out of 5

Published on 24/08/2015 à 17h38 following a purchase from 08/06/2015

No issues. Quick reception after purchase. Everything went well

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Martine R.

Rating: 5 out of 5

Published on 24/08/2015 à 17h31 following a purchase from 25/05/2015

very good communication: I had made a mistake in my order, I was contacted by phone for confirmation before sending

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Jacky D.

Rating: 5 out of 5

Published on 24/08/2015 à 13h50 following a purchase from 13/07/2015

Perfect experience, both in terms of commercial contact, logistics, and product quality

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Roland D.

Rating: 5 out of 5

Published on 24/08/2015 à 11h14 following a purchase from 22/06/2015

very good

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Gonzague C.

Rating: 5 out of 5

Published on 24/08/2015 à 09h50 following a purchase from 15/06/2015

Fast and efficient service

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Elodie A.

Rating: 5 out of 5

Published on 23/08/2015 à 17h51 following a purchase from 17/05/2015

very fast and very well advised by the sales service thank you.

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Jean-luc M.

Rating: 5 out of 5

Published on 23/08/2015 à 15h27 following a purchase from 31/05/2015

very good reception on the phone, easy website, fast delivery and impeccable products.

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Santiago E.

Rating: 5 out of 5

Published on 23/08/2015 à 09h53 following a purchase from 17/05/2015

Everything is great! It arrived in three days and all the kids in the village have been enjoying it since day one. I would like to know if there is a cover to protect it from the harsh winter frosts.

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Véronique S.

Rating: 5 out of 5

Published on 22/08/2015 à 19h46 following a purchase from 16/05/2015

Hello, I just saw now that my review had been "posted" and read the response from France Trampoline. Very pleasantly surprised to have received replacement hooks by mail (which I had mentioned in my initial review), I am tempted to give one more star because really everything has been perfect so far. As a regular online buyer, I have never seen such responsiveness and professionalism... Bravo to everyone. PS: Having limited access to the trampoline to three, my 11 grandchildren are queuing for their turn!!! You should offer an entry counter as an option, with a green light or red light for large families... Best regards, A happy and delighted buyer

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Karl B.

Rating: 5 out of 5

Published on 22/08/2015 à 12h55 following a purchase from 11/07/2015

ultra fast delivery, very good quality products

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Yoann G.

Rating: 3 out of 5

Published on 22/08/2015 à 12h31 following a purchase from 20/06/2015

The instructions are not very precise

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Response from France Trampoline Published on 21/06/2015

Hello Sir, We have taken note of your Ekomi comment regarding the assembly of the Oxygen 250 trampoline. Unfortunately, the assembly instructions seemed not precise enough to you. In order for us to improve our instructions, could you please explain to us in a few points where you found the assembly instructions imprecise? Additionally, we invite you to send us a photo of your trampoline so that we can confirm whether your trampoline is correctly installed. We remain at your disposal for any further information. The France Trampoline team.

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Nathalie B.

Rating: 5 out of 5

Published on 22/08/2015 à 12h25 following a purchase from 09/05/2015

Very functional site. Many accessories to restore your trampoline. Very fast delivery.

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Nadege M.

Rating: 5 out of 5

Published on 22/08/2015 à 09h26 following a purchase from 16/05/2015

I am very happy with this trampoline but two days after receiving it, the plastic attachments to close the trampoline all broke!! I informed France trampoline who immediately sent me new attachments and even a bit more, I find this very professional and very pleasant to have responsive and serious people, that is why I highly recommend them.

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Jacques G.

Rating: 3 out of 5

Published on 21/08/2015 à 18h38 following a purchase from 17/07/2015

Shipping costs very expensive and delivery a bit long for a bag of hooks that are far too fragile! Too bad because the trampoline is of good quality....

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Response from France Trampoline Published on 20/07/2015

Hello Sir, we have taken your comment into account. After verification, we sent your order within 72 working hours by La Poste. We are therefore surprised that you found the delay a bit long and we apologize for that but we remain within the announced delay of 2 to 5 working days. Then, for the shipping costs, you paid 7.50 euros including tax for a parcel shipment in France. We invite you to contact La Poste but this is the minimum rate for a signed parcel shipment with this company. Unfortunately, we cannot apply a lower rate. We remain at your disposal. France Trampoline.

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Michel L.

Rating: 5 out of 5

Published on 21/08/2015 à 18h12 following a purchase from 03/07/2015

Very good quality material delivered quickly.

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Camille M.

Rating: 5 out of 5

Published on 21/08/2015 à 16h10 following a purchase from 08/05/2015

Very good fast!

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Stephane H.

Rating: 5 out of 5

Published on 21/08/2015 à 15h27 following a purchase from 17/07/2015

Great! The whole family uses it daily for leisure or cardio exercise. Quality of the trampoline nothing to complain about ⭐⭐⭐⭐⭐ Assembly in 4 hours (be sure to follow the instructions) Only downside the anchoring kit with straps that are too short Communication and after-sales service ⭐⭐⭐⭐⭐ also Delivery respected the deadlines I recommend this site

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Agnès S.

Rating: 5 out of 5

Published on 21/08/2015 à 14h40 following a purchase from 22/05/2015

very fast delivery after ordering, quality trampoline

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Francois N.

Rating: 5 out of 5

Published on 21/08/2015 à 09h32 following a purchase from 29/05/2015

very good

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Brice G.

Rating: 5 out of 5

Published on 21/08/2015 à 08h11 following a purchase from 22/05/2015

Good quality material, happy with our purchase.

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Nicolas B.

Rating: 5 out of 5

Published on 20/08/2015 à 20h31 following a purchase from 28/05/2015

very good. easy website, product delivered on time and easy to assemble. good product - the only small flaw is the hooks of the net which are not strong enough (they open under pressure). ***

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Andree R.

Rating: 5 out of 5

Published on 20/08/2015 à 10h17 following a purchase from 25/06/2015

Very good service. I recommend France Trampoline !!!!

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Patrick D.

Rating: 5 out of 5

Published on 20/08/2015 à 10h14 following a purchase from 21/05/2015

very responsive and serious store, quickly addressed a packaging issue with damaged material

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Goulven M.

Rating: 5 out of 5

Published on 19/08/2015 à 18h14 following a purchase from 20/05/2015

Personalized follow-up by phone regarding the request, including technical aspects; responsiveness, quality. I am really very satisfied.

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Bruno C.

Rating: 5 out of 5

Published on 19/08/2015 à 15h41 following a purchase from 06/05/2015

I called to get some additional information. I placed my order by phone and my trampoline was delivered the next day, Bravo!

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Maudier H.

Rating: 5 out of 5

Published on 19/08/2015 à 15h25 following a purchase from 24/06/2015

Deadline and responsiveness very satisfactory.

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Camille R.

Rating: 5 out of 5

Published on 19/08/2015 à 12h45 following a purchase from 24/06/2015

Really an excellent trampoline, very easy to assemble! But we regret not having bought the ladder that goes with it!

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Thomas R.

Rating: 5 out of 5

Published on 19/08/2015 à 12h34 following a purchase from 03/06/2015

Very good nothing to say ordered on Sunday evening, delivered Wednesday with a very professional carrier. Good quality material nothing to compare with ***. installation in 2 hours with my 12-year-old son (rectangular 3.2 m / 2.2m)

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