Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 066 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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C
Céline D.
Rating: 5 out of 5
following a purchase from 12/04/2015
very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.
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Paola P.
Rating: 5 out of 5
following a purchase from 05/04/2015
warm welcome on the phone. Quick contact with an advisor, express delivery
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Cédric H.
Rating: 5 out of 5
following a purchase from 29/03/2015
Very good. Serious and reliable.
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Lydie D.
Rating: 5 out of 5
following a purchase from 14/02/2015
Fast service and very quick shipping
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Christian E.
Rating: 5 out of 5
following a purchase from 14/03/2015
Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you
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Caroline L.
Rating: 5 out of 5
following a purchase from 14/02/2015
The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.
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Jubard S.
Rating: 3 out of 5
following a purchase from 27/03/2015
the products are good but the shipping costs are very very expensive
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Response from France Trampoline
Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.
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Magalie A.
Rating: 5 out of 5
following a purchase from 27/02/2015
Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!
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Géraldine M.
Rating: 5 out of 5
following a purchase from 20/03/2015
Perfect customer service!
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Veronika C.
Rating: 5 out of 5
following a purchase from 27/02/2015
I am very happy, good quality, easy to build and fast delivery!
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Emilie S.
Rating: 5 out of 5
following a purchase from 19/02/2015
Perfect service, everything is okay.
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Solveiga C.
Rating: 5 out of 5
following a purchase from 26/02/2015
Excellent level of advice and involvement! A big thank you for your professionalism!!
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Alcina B.
Rating: 5 out of 5
following a purchase from 26/03/2015
Nothing to say. Perfect.
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Sebastien C.
Rating: 5 out of 5
following a purchase from 19/02/2015
Perfect, everything was respected from the product description to the delivery time
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Aida V.
Rating: 5 out of 5
following a purchase from 05/02/2015
I am satisfied with the delivery, but with the product more or less; the safety gate broke the first day we tied it, not all of them, but several. Otherwise, everything was excellent.
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Catherine C.
Rating: 5 out of 5
following a purchase from 05/02/2015
perfect article fast delivery site to recommend
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Philippe D.
Rating: 5 out of 5
following a purchase from 25/02/2015
Fast shipping. Good communication.
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Vincent L.
Rating: 5 out of 5
following a purchase from 25/03/2015
Very good contact, very responsive.
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Daphne O.
Rating: 5 out of 5
following a purchase from 11/03/2015
I am very satisfied. You are well served by the post office, a quick response in return. Quick processing and very fast delivery. The product is very good. The kids can jump two days later! My compliments.
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Bastien M.
Rating: 5 out of 5
following a purchase from 04/03/2015
Excellent advice before the purchase. Delivery on time.
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David G.
Rating: 5 out of 5
following a purchase from 18/02/2015
The order and delivery service took care to contact us to verify if the "references" we indicated were suitable for our trampoline. Quality service. Delivery on time.
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Marie Paul B.
Rating: 5 out of 5
following a purchase from 25/03/2015
ALL TOP EXPRESS DELIVERY SOLID MATERIAL EXTRA JUMPING AREA ASSEMBLY OK ADVICE AND TELEPHONE RECEPTION ON POINT IN SHORT: TOP
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Benoît C.
Rating: 5 out of 5
following a purchase from 10/02/2015
Very good quality rectangular trampoline, simple and quick assembly (with two people), delivery on time, quality packaging. Highly recommend :-)
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Patrick H.
Rating: 5 out of 5
following a purchase from 07/04/2015
Fast shipping. Good material.
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Johann W.
Rating: 5 out of 5
following a purchase from 07/04/2015
Great service.
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Sophie A.
Rating: 5 out of 5
following a purchase from 31/03/2015
Very high responsiveness!
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Nicolas P.
Rating: 5 out of 5
following a purchase from 07/04/2015
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Vincent C.
Rating: 5 out of 5
following a purchase from 07/04/2015
Everything is great. Quality, deadlines, and customer service. Second trampoline purchased for the vacation home and still top-notch.
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François G.
Rating: 5 out of 5
following a purchase from 03/02/2015
Simple, effective, and fast. Perfect.
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Gwladys D.
Rating: 5 out of 5
following a purchase from 09/03/2015
Great product but the kids are crazy about it, it gives a different use to the trampoline.
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Joan L.
Rating: 5 out of 5
following a purchase from 16/03/2015
Very professional, very happy with the quality of the trampoline and finally the ease of setting up the product (I was able to assemble it alone thanks to the instructions and especially the spring clamp. Only small "B MOL" the attachment of the safety net at the base is not very clear in the instructions.
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Maxime N.
Rating: 5 out of 5
following a purchase from 23/02/2015
We received the trampoline quickly, it was in accordance with our requirements. Indeed, we bought it for our 3-year-old daughter and we wanted to be able to use it between adults as well. The model purchased was the Booster 490. We are fully satisfied. Moreover, the customer service is excellent, as a defective spring was quickly replaced upon delivery.
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Anne M.
Rating: 5 out of 5
following a purchase from 02/03/2015
Very good product! We'll see the quality in the long term. For now, we are not disappointed with this trampoline! My children are delighted! No issues with delivery.
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Corinne G.
Rating: 3 out of 5
following a purchase from 08/03/2015
a trampoline promotion and the trampo foot at delivery no trampo foot because a code was forgotten during the order I call and today I have the trampo foot for free but I still pay 12 euros for shipping for me it is not free it is clever however my son is having fun on his trampoline
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Response from France Trampoline
Hello, we have taken your comment into account and we are delighted to see that your son is fully enjoying his Jump'Up 430 trampoline. For the trampo foot, it is offered when you apply the code "TRAMPOFOOT5" in your cart. Your order is automatically transmitted to our preparation service and without the code, our preparation unfortunately does not include the trampo foot. We are always ready to offer this item (value 45 €) but shipping costs remain your responsibility as you did not apply the code during your order. We are sorry that we cannot do otherwise and you benefit from the trampo foot at a lower cost and not for 57 €. The France Trampoline team.
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Sandra D.
Rating: 5 out of 5
following a purchase from 15/03/2015
Serious delivery, the trampoline is of very good quality, easy and clear assembly, our children and we parents are happy with this purchase.
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Pierre B.
Rating: 5 out of 5
following a purchase from 24/01/2015
Well-designed product, well made and presented, very clear documentation (except for the stairs whose quality is not up to the rest of the supply) good responsiveness and deadlines respected
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Karim D.
Rating: 3 out of 5
following a purchase from 23/01/2015
Delivery and contact were quite correct. But the delivery person did not offer to bring the package to my house from my gate, which is still 80 meters to carry the package. Admittedly, the package only weighed about ten kilos, but it would have been more correct to offer to bring the package to the house.
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Response from France Trampoline
Hello, We have taken your comment regarding the delivery person into account. However, he is unfortunately not required to bring the package into your house. This applies to any carrier. For liability reasons, he must deliver it at the foot of the delivery address, which he did according to your comment. We apologize for this and hope that the ordered product meets your complete satisfaction. The France Trampoline team.
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Stephane L.
Rating: 5 out of 5
following a purchase from 13/02/2015
very good. very fast. it's serious. very professional
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Fabrice C.
Rating: 5 out of 5
following a purchase from 06/03/2015
Having a doubt about the compatibility with my trampoline, of the product considered for purchase, I contacted by phone and the person who handled my request was very helpful. Then, my order was taken into account and processed quickly with a good commercial sense. Delivery without issues. Thank you.
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Sophie B.
Rating: 5 out of 5
following a purchase from 23/01/2015
My order was very late. The service provided was very responsive
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